Richmond Hill Toyota

Experience with the dealer Staffs are very helpful and courteous! Very satisfied with their professionalism. Very helpful when I have valid reasons. Will consider them as my fir Staffs are very helpful and courteous! Very satisfied with their professionalism. Very helpful when I have valid reasons. Will consider them as my first choice if I need a new car. More

Friendly, helpful and professional Before we went to RH Toyota, we felt very upset for our Camry was stolen. We did not have such experience to deal with insurance company and a dealer Before we went to RH Toyota, we felt very upset for our Camry was stolen. We did not have such experience to deal with insurance company and a dealer at same time for claiming the lose and purchasing a car. Few friends recommended Ms. Shao, Feonney as our auto insurance advisor and sales representative. Feonney prepared the maintenance reports and faxed them to our insurance company. We really appreciate for Feonney's help. Also, Feonney carefully inquired our demand for purchasing another car. She designed and provided us variable solutions for balancing what we want and what we can afford. She even went to see her manager several times for asking more discounts. Eventually, we bought a good car with an ideal price with her help. I'd like to recommend Feonney to everybody who wish to buy or lease a car. More

thanks for perfect experience Many thanks to all Richmond Hill Toyota staff and Igor Sapojnikov in particular for great car shopping experience. All my needs were matched perfectly Many thanks to all Richmond Hill Toyota staff and Igor Sapojnikov in particular for great car shopping experience. All my needs were matched perfectly along with finding the best financing option fitting my situation. More

Nice and professional Ashraf is really professional and also clearly cares about his customers. He was more a consultant to find what best matches our needs than a salesper Ashraf is really professional and also clearly cares about his customers. He was more a consultant to find what best matches our needs than a salesperson. More

Dealership worth visiting and buying from I never enjoy going in to buy a new or used car. But it has to be done. I went to one other Toyota dealership prior to going to Richmond Hill. I d I never enjoy going in to buy a new or used car. But it has to be done. I went to one other Toyota dealership prior to going to Richmond Hill. I did not like my experience there which is why I came to this one. I did not even realize that Jamie usually sells used cars. He was terrific to deal with. He gave me all the information I needed on our first visit. Was patient. Therefore, when we made the decision to buy the Corolla, we came back to buy it from Jamie. I would recommend him as I do not like pressure and he did not put any pressure on. and I am very happy with my purchase. I will say overall though - if anyone is buying the leasing package where you can bring the car back with up to 4000 worth of scratches and damages, beware that the 4000 is INCLUSIVE of taxes which really makes it approximately 3500. That is the only thing I don't think was made clear by anybody. More

excellent customer service Nice, honest, sincere, no pressure tactics, genuine. Bruce made the experience smooth and easy. He personally went out to take care of a licensing del Nice, honest, sincere, no pressure tactics, genuine. Bruce made the experience smooth and easy. He personally went out to take care of a licensing delay for me. He also took the time to address my concerns in detail. I will definitely come back to Richmond Hill Toyota. Thank you Chris for setting us up with Bruce. Thank you Ashley for helping us out with our financing and giving my son a balloon. More

Excellent service as usual Bought our 2nd Toyota vehicle today and all I can say is, what excellent service as usual from RH Toyota. Our salesperson Paul Stancer is a really lai Bought our 2nd Toyota vehicle today and all I can say is, what excellent service as usual from RH Toyota. Our salesperson Paul Stancer is a really laid back guy, not pushy at all, who answered our questions patiently, was very honest with us, and helped us every step of the way until we drove out of the dealership with our new vehicle. Even sent me videos of it the night before we picked it up! Thanks Paul and Richmond Hill Toyota! More

Good Service Good service. Igor Sapojnikov always helps me a lot with any questions regarding new car and the car services. He is very professional and nice person Good service. Igor Sapojnikov always helps me a lot with any questions regarding new car and the car services. He is very professional and nice person. More

A great experience in this dealership with Igor Sapojnikov It was really a great, professional and quick service. Igor has helped me with getting a new car providing detailed explanations about all specifics It was really a great, professional and quick service. Igor has helped me with getting a new car providing detailed explanations about all specifics and features of the available models and the services available after purchase. I am very satisfied with the all steps of the process of getting the car. Everything was smooth, orderly and on time. I was very happy to drive my new car home. Thank you, Igor. Nataliya Kochetkova More

Great service experience Prompt in providing me with required information, serviced the vehicle and explained the entire process. The waiting area was quite comfortable and c Prompt in providing me with required information, serviced the vehicle and explained the entire process. The waiting area was quite comfortable and condusive with so many entertaining options More