Richmond Hill Toyota

Professional... Nice.. Hard working... Everybody very nice and very helpful... Special Igor Sapojnikov.... he is our sales representative for about 8-9years very professional...he is the Everybody very nice and very helpful... Special Igor Sapojnikov.... he is our sales representative for about 8-9years very professional...he is the best... strongly recommend.... Always good experience with this dealership... More

good service good in general, but the no service detail explained, and no extra comment or recommendation about the vehicle. feel like to be rushed for the specif good in general, but the no service detail explained, and no extra comment or recommendation about the vehicle. feel like to be rushed for the specific job only. thanks More

Nice and competent. My car was serviced with speed and efficiency. My service person Delon was very helpful.See you in April. My new wheel cover is great, makes my car c My car was serviced with speed and efficiency. My service person Delon was very helpful.See you in April. My new wheel cover is great, makes my car complete again. More

Goods More service people in evening time needed. Long line and no people to help. Other than that is good. Nothing else to add to that More service people in evening time needed. Long line and no people to help. Other than that is good. Nothing else to add to that More

Daughter ruined my car My daughter curbed my car and destroyed the alignment of my leased carolla. I was so happy to see Jeff when I drove in since I have had such great exp My daughter curbed my car and destroyed the alignment of my leased carolla. I was so happy to see Jeff when I drove in since I have had such great experiences with him before. He did the best he could for me and the car and even saved my insurance company money. I would only deal with him when possible. More

Good services Big and new building with a good service in Richmond hill area. The services advisor is friendly and professional. I will recommend this dealership t Big and new building with a good service in Richmond hill area. The services advisor is friendly and professional. I will recommend this dealership to other people . More

Great service I needed my tires to be changed from the all season to Winter tires. I did not have to wait very long. Great customer service. I needed my tires to be changed from the all season to Winter tires. I did not have to wait very long. Great customer service. More

Good service as usual I brought in my car for an oil change and break service. I was driven home and picked up and car was ready as promised. I brought in my car for an oil change and break service. I was driven home and picked up and car was ready as promised. More

Good service . If you talk to them, they are very open and accommodating and never push anything on you. Just make sure to present your coupons first or you may ge . If you talk to them, they are very open and accommodating and never push anything on you. Just make sure to present your coupons first or you may get regular price so instead of promotional ones. More

Thank you Brad Scherer Usually when I service my car (twice a year on average), I leave Toyota feeling that I spent more than I should. I am anxious going in because I think Usually when I service my car (twice a year on average), I leave Toyota feeling that I spent more than I should. I am anxious going in because I think that I will be taken advantage of by representatives telling me I need parts/service that I really don't need. This time, I was in shock. Brad told me I did not need a service that I thought I did. Essentially, he saved me a few bucks! Go figure! That never happens to me before. I would not be completing this survey otherwise. So, at the end of the day, it is not about the money I saved. It is about trust. It is about building a trusting relationships where the customer (me) feels respected. When I come to Toyota, I do not want lip service. I want all service employees who I deal with to provide required, efficient and safe car service every time. Do for me as you would for yourself and family you care about. I felt that Brad did that at my last visit. Hence, I give this lengthy feedback....for Brad. More