Richmond Hill Toyota

Great Experience! Staff were knowledgeable and reached out to me to ensure my vehicle was brought in for a vehicle recall. Once I arrived, the staff kept me informed th Staff were knowledgeable and reached out to me to ensure my vehicle was brought in for a vehicle recall. Once I arrived, the staff kept me informed throughout the vehicle recall service visit (approximate length of time for the service, what was being replaced, and if there were any other issues identified). The dealership facilities for waiting customers is outstanding! More

Excellent service The service I received was excellent! The staff was professional, courteous and answered all my questions. I needed to be out by a certain time and The service I received was excellent! The staff was professional, courteous and answered all my questions. I needed to be out by a certain time and they delivered as promised. I had my daughter with me and we were able to sit down and enjoy a hot drink while we waited. More

Buying a car Very professional service in buying and trading in to purchase another car. Reliable service and very quick and accurate. No problem with dealing wi Very professional service in buying and trading in to purchase another car. Reliable service and very quick and accurate. No problem with dealing with financing. More

Regular check Brad Scherer has been my advisor for many years and has always given me great advice. The whole team is very polite and knowledgeable, reception is a Brad Scherer has been my advisor for many years and has always given me great advice. The whole team is very polite and knowledgeable, reception is always understanding and the coffee is good!!! The new location is further for me but obviously a move in the right direction. I have been a Toyota driver for so long therefore I cannot compare other dealerships. I am happy with all my dealings with you, of course if you lowered the cost a bit I would be even more satisfied!!!! More

Oil Change & Service The staff was friendly and the service was fast. They did not try to push for various additional services, which was refreshing and much appreciated The staff was friendly and the service was fast. They did not try to push for various additional services, which was refreshing and much appreciated More

Fantastic The new building is fabulous!!! So waiting isn't boring anymore. I like the big screen TV and the big open space. Service is good. They'll tell you The new building is fabulous!!! So waiting isn't boring anymore. I like the big screen TV and the big open space. Service is good. They'll tell you what's wrong or what they propose should be done but not pushy at all. More

Customer Focus I have been a customer of Richmond Hill Toyota for about 6 years. I have to say that at no time have I felt I was not the most important person in th I have been a customer of Richmond Hill Toyota for about 6 years. I have to say that at no time have I felt I was not the most important person in that moment. There is a customer focus philosophy that seems to live and breathe in this dealership. Appt. are confirmed through technology, there are options to stay or be driven to a location for work or home. If you stay there is free coffee and a comfortable place to wait with WiFi. Always feel "cared for". More

Awesome! I am a Toyota loyalist. I got my first car from Igor in 2014. Once you experience the best you can't go anywhere else. Love the new facility. Staff is I am a Toyota loyalist. I got my first car from Igor in 2014. Once you experience the best you can't go anywhere else. Love the new facility. Staff is super helpful and friendly! Customer Service is unparalleled :) More

excellent A pleasure to do bujsiness with. Would not use any other compnay. Would also highly them to my friends. Also...it is easy to get an appointment. A pleasure to do bujsiness with. Would not use any other compnay. Would also highly them to my friends. Also...it is easy to get an appointment. More

Great Dealership! I purchased my brand new Rav4 at this dealership and have been service it here as well. The staff are very friendly and helpful. The facility is sta I purchased my brand new Rav4 at this dealership and have been service it here as well. The staff are very friendly and helpful. The facility is state of the art and make it very easy and convenient to bring your vehicle in. More