Richmond Hill Toyota

Experience at the service department The service was efficient and thorough. The staff was very courteous and informative. This has been my experience since I bought my car in 2004 and The service was efficient and thorough. The staff was very courteous and informative. This has been my experience since I bought my car in 2004 and that's why I keep coming back. More

Amazing Service from one of the best sales person I ever see I didn't plan to change my car at the first place, I had a 2 years old car and I was happy to use that, I received an email from Toyota and be introdu I didn't plan to change my car at the first place, I had a 2 years old car and I was happy to use that, I received an email from Toyota and be introduced to Mr. Ashraf Zohni , after we had a meeting and long discussion I couldn't wait to make another meeting arrangement with him and consider about trading my car to Brand new Toyota Rav4. He was really professional, help full, Patient and honest. Me and My wife had a very good experience dealing with him, and he was really help full, he helped us to choose a best offer and also he offers best of he can. I want to take this opportunity and thank him about all that he did for us and also tell to Richmond hill Toyota if there is anybody else involving in this deal I wouldn't convinced to do this trading. His honestly really picks my attention and his personality amused me to deal with you guys. we are happy and enjoying to drive new Rav4 and we want to Thank Ashraf to makes this happen. Best of luck for his future career. I suggest to go to Richmond Hill Toyata and ask to visit him, even if you dont want to buy or make a deal. His personality and profession will amused you. More

Professional I went to Richmond Hill Toyota for alignment job for my car because it was pulling to the left. I was happy to find out that it was on special so I sa I went to Richmond Hill Toyota for alignment job for my car because it was pulling to the left. I was happy to find out that it was on special so I saved $20, and the mechanic was professional and he explained to me clearly where the problem lies and how he fixed it. I am very happy about the service. More

Satisfaction shopping experience Sales rep Feonney Shao is very friendly and professional. She is very patient and I feel comfortable to place my offer. I will highly recommend her to Sales rep Feonney Shao is very friendly and professional. She is very patient and I feel comfortable to place my offer. I will highly recommend her to my friends. Also Re Brad Scherer in service department is very helpful and professional. More

Qiuck Respond They took care of our requests very quickly and tried to explain everything in detail.They did their best to keep us as TOYOTA customer. They took care of our requests very quickly and tried to explain everything in detail.They did their best to keep us as TOYOTA customer. More

Great experience I appreciated his knowledge of the vehicle and his professional approach. He went above and beyond to ensure I understood everything about my new car I appreciated his knowledge of the vehicle and his professional approach. He went above and beyond to ensure I understood everything about my new car both before the purchase and after when I came to pick it up. More

Pretty good. Came in to have my tires changed. Not sure why it took an hour and a half. It was October 27th, so not the busiest time. Came in to have my tires changed. Not sure why it took an hour and a half. It was October 27th, so not the busiest time. More

excellent customer service options were presented thoroughly; car features explained well; staff friendly; sales person was very professional and he took the time to answer all options were presented thoroughly; car features explained well; staff friendly; sales person was very professional and he took the time to answer all inquries to my satisfaction; liked the new location/facilities very clean More

Great Experience with staff Great customer service, great staff, very helpful. Easy to talk to, answered all questions quickly and did not cover up anything or was overly pushy w Great customer service, great staff, very helpful. Easy to talk to, answered all questions quickly and did not cover up anything or was overly pushy with sales tactics More

I had a strong feeling that I'm not welcome there. I've arrived without appointment to do an oil change. Service man was rude, nobody checked my tire pressure (I still have warning light on my dashboar I've arrived without appointment to do an oil change. Service man was rude, nobody checked my tire pressure (I still have warning light on my dashboard), nobody washed my car. I've been told that next time I should come by appointment only. Took Service Manager's business card and sent him an email trying to explain what happened but he didn't reply. Great job RH Toyota! More