Richmond Hill Toyota

Professional I went to Richmond Hill Toyota for alignment job for my car because it was pulling to the left. I was happy to find out that it was on special so I sa I went to Richmond Hill Toyota for alignment job for my car because it was pulling to the left. I was happy to find out that it was on special so I saved $20, and the mechanic was professional and he explained to me clearly where the problem lies and how he fixed it. I am very happy about the service. More

Satisfaction shopping experience Sales rep Feonney Shao is very friendly and professional. She is very patient and I feel comfortable to place my offer. I will highly recommend her to Sales rep Feonney Shao is very friendly and professional. She is very patient and I feel comfortable to place my offer. I will highly recommend her to my friends. Also Re Brad Scherer in service department is very helpful and professional. More

Qiuck Respond They took care of our requests very quickly and tried to explain everything in detail.They did their best to keep us as TOYOTA customer. They took care of our requests very quickly and tried to explain everything in detail.They did their best to keep us as TOYOTA customer. More

Great experience I appreciated his knowledge of the vehicle and his professional approach. He went above and beyond to ensure I understood everything about my new car I appreciated his knowledge of the vehicle and his professional approach. He went above and beyond to ensure I understood everything about my new car both before the purchase and after when I came to pick it up. More

Pretty good. Came in to have my tires changed. Not sure why it took an hour and a half. It was October 27th, so not the busiest time. Came in to have my tires changed. Not sure why it took an hour and a half. It was October 27th, so not the busiest time. More

excellent customer service options were presented thoroughly; car features explained well; staff friendly; sales person was very professional and he took the time to answer all options were presented thoroughly; car features explained well; staff friendly; sales person was very professional and he took the time to answer all inquries to my satisfaction; liked the new location/facilities very clean More

Great Experience with staff Great customer service, great staff, very helpful. Easy to talk to, answered all questions quickly and did not cover up anything or was overly pushy w Great customer service, great staff, very helpful. Easy to talk to, answered all questions quickly and did not cover up anything or was overly pushy with sales tactics More

I had a strong feeling that I'm not welcome there. I've arrived without appointment to do an oil change. Service man was rude, nobody checked my tire pressure (I still have warning light on my dashboar I've arrived without appointment to do an oil change. Service man was rude, nobody checked my tire pressure (I still have warning light on my dashboard), nobody washed my car. I've been told that next time I should come by appointment only. Took Service Manager's business card and sent him an email trying to explain what happened but he didn't reply. Great job RH Toyota! More

Professional... Nice.. Hard working... Everybody very nice and very helpful... Special Igor Sapojnikov.... he is our sales representative for about 8-9years very professional...he is the Everybody very nice and very helpful... Special Igor Sapojnikov.... he is our sales representative for about 8-9years very professional...he is the best... strongly recommend.... Always good experience with this dealership... More

good service good in general, but the no service detail explained, and no extra comment or recommendation about the vehicle. feel like to be rushed for the specif good in general, but the no service detail explained, and no extra comment or recommendation about the vehicle. feel like to be rushed for the specific job only. thanks More