Richmond Hill Toyota

IGOR SAPOJNIKOV is a great professional sales person. The service is the worst I ever had experience with: Horrible unprofessional service. 2022 Highlander had a external water leak from rain & carw The service is the worst I ever had experience with: Horrible unprofessional service. 2022 Highlander had a external water leak from rain & carwash thue roof rail. after fixing, they forgot to put back sunroof rubber seal, has to come back and been told that I have to book another appointment. Completely ridiculous. More

My husband and I met with Kris Singh. He was excellent to deal with throughout all the phases of the transaction. He is very knowledgable about the vehicles and able to make recommendatio He was excellent to deal with throughout all the phases of the transaction. He is very knowledgable about the vehicles and able to make recommendations. He was very pleasant and accommodating with both my husband and I as he patiently answered our questions. I would highly rrecommend Kris Singh at Richmond Hill Toyota. Naomi & Garry Lambright More

Brad Scherer handled the service on my Rav 4 and as usual did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with the service while Brad is my advisor. He always explains what needs to be done and keeps me posted on the progress. More

Bruce has been my trusted salesman for many years. I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and gives a detailed explanation for the various models I am considering. He is very patient and takes the time to make sure I am fully informed about my purchase. He is very friendly and I always look forward to chatting with him. I am totally satisfied with his work. More

Amazing experience and a Great customer service! Igor Sapojnikov is the best sales representative I’ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you n Igor Sapojnikov is the best sales representative I’ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you need and offers more than you expected. Thank you Igor for a great job ! I would refer everybody to him. More

Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations. my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations. More

I called the dealership regarding purchasing and installing all season tires, I had received a quote from a competitor but heard about their price match guarantee. I spoke with their parts departme installing all season tires, I had received a quote from a competitor but heard about their price match guarantee. I spoke with their parts department this morning and was told they can’t match that. The difference is about $116. So they lost $1200 in business and any future business because of that. Furthermore I contacted Toyota head office regarding their misleading and fraudulent ads. More

We were pleased to be helped by Bruce. he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB More

This is the second vehicle we bought from the dealership. Michael Zonni was our sales rep and we would want to deal with him again in the future. He was patient and supportive throughout the process. Mic Michael Zonni was our sales rep and we would want to deal with him again in the future. He was patient and supportive throughout the process. Michael answered all of our questions and was easy to reach. The 2021 Corolla is great. We have only good things to say about our sales rep and the dealership. Rick Dubin More

This location is terriible! Just because you booked an appointment to change tires, doesn't mean they'll have the tires. They won't have them today, but they will offer to keep Just because you booked an appointment to change tires, doesn't mean they'll have the tires. They won't have them today, but they will offer to keep you waiting until literal closing time. They'll offer a "free" rental, for which you'll of course have to pay and they won't bother reimbursing or really responding to you. If this is the kind of service you crave, look no further, this location is perfectly terrible, but hey, they have free coffee. More