Richmond Hill Toyota

Friendly, Knowlegable and Overall great experience We were in no rush for a car but really wanted a white one that was used but fully loaded. DJ was very patient and understanding. He is not pushy like We were in no rush for a car but really wanted a white one that was used but fully loaded. DJ was very patient and understanding. He is not pushy like other car salesman - and people love that!!! He is obviously very people and sales oriented but he does his job well without coersion. He gave us many options and information on the different cars that were available. I would ask my friend and family to ask for DJ if they ever walk into Richmond Hill Toyota. We spent about an hour in the dealership and by the end of it, my 3 year old daughter was hugging him and wanted to be carried by him. If a 3 year old can see that compassion from an associate, you will too! Both my husband and I really wished that the car we were looking for was available that day so that we could show our appreciation by completing the deal with DJ. I wish him all the best and know that with his skills and personality, he will strive in this business. I have a few family members who are thinking of purchasing a vehicle in the near future and I passed DJ's business card to them. Thanks again for all your help and efforts! Special thanks to the attention you gave to my daughter! :) More

Lots of knowledge about cars + very polite and friendly Kian is a petrol head. He took me by shock with his knowledge about the car that was not even a toyota. I had been gathering information about subaru Kian is a petrol head. He took me by shock with his knowledge about the car that was not even a toyota. I had been gathering information about subaru legacy for 2 months to buy one and while I was thinking I know everything, still kian had more to teach me about it. He explained to me the technical pros and cons of subaru engine and AWD system compared to its competitors using his engineering background. He also explained for me why price of the legacy at toyota dealership can be cheaper than subaru itself. Honestly I did not believe him at first but then I left checked and he was right. The best thing about kian was that in contrast to majority of salespeople these days, when I left I saw no change at all in his positive attitude and he greeted me to the door and when I came back to him he welcomed me very warmly. Kian I dont know if you can read this buddy but I wish that subaru was still available that day and I could appreciate your efforts by doing a deal with you. I will definitely recommend kian to my friends. Visiting him was a good experience. Tim. More

Buying a Toyota RAV4 We are totally satisfied with the dealership. The sale's consultant, Sam, was so friendly and supportive during all the process. We are so thankful. We are totally satisfied with the dealership. The sale's consultant, Sam, was so friendly and supportive during all the process. We are so thankful. More

Kian, You are the best !!! Kian is one of the best dealerships who takes his time to help the clients. In my case he patiently explained the best possible options according to Kian is one of the best dealerships who takes his time to help the clients. In my case he patiently explained the best possible options according to my request. I strongly recommend him for everything you want to know about Toyota :-D More

Excellent Customer Service DJ Kona was very knowledgeable about the cars and very friendly. I am really happy and satisfied with his service. I actually admire DJ's patient DJ Kona was very knowledgeable about the cars and very friendly. I am really happy and satisfied with his service. I actually admire DJ's patient during the whole process. He went above and beyond to find the best car and deal for me. I greatly appreciate DJ's help and definitely recommend DJ to all my friends and family. Thanks a lot DJ! You are the BEST! More

Great, Friendly Service! Overall I had a very good experience. I received fast, friendly service and ended up with the car I was looking for (even the colour). DJ was excell Overall I had a very good experience. I received fast, friendly service and ended up with the car I was looking for (even the colour). DJ was excellent, and did everything possible to ensure that I walked away happy. That included coming with me to my mechanic to have the car looked at before purchasing it, which I really appreciated. I would definitely recommend speaking with DJ if you intend to buy a Toyota. More

My visit here for the first time was a good experience I was very pleased with my experience at Richmond hill Toyota. I would go back and purchase another car for them, and also from the same sales associa I was very pleased with my experience at Richmond hill Toyota. I would go back and purchase another car for them, and also from the same sales associate DJ. DJ is best at customer service very professional he strived to get me what i wanted and went beyond for me. Extremely happy, and could not thank DJ and Andrew enough. More

Horrible Service Brought car in with 2 mirrors...left with 1. Dave twists words and lies. After my mirror was damaged, the techs at this dealership decided to cut the Brought car in with 2 mirrors...left with 1. Dave twists words and lies. After my mirror was damaged, the techs at this dealership decided to cut the harness on my mirror. The proper way would have been to remove the door panel which consists of 2 screws. End of the day, I have never seen a positive review for this dealership online. I'm sure there are more customers out there who feel this way. More

Great Service We are the proud owners of a Toyota vehicle. We came to Richmondhill dealership to talk to Igor Sapojnikov as he is our favourite sales person. We kne We are the proud owners of a Toyota vehicle. We came to Richmondhill dealership to talk to Igor Sapojnikov as he is our favourite sales person. We knew Igor for over 5 years, and we know that we can always count on his expertise. Our recent visit was in order to purchase a new car. Igor took his time to walk through all the details of the car, all the advantage, and etc. He listened to our needs and requirements, and helped us make the right decision. He is extremely passionate about his work, knowledgeable, and very friendly. He is very reliable and provides excellent customer service. He is our go-to person everytime we walk into Toyota. Thank you for providing such excellent customer service. - Sergey & Elena More

Thank you Igor Sapojnikov Dear IGOR, Thank you so much for your JOB. We are so grateful for all your work and extra services. You truly blew us away. We are so happy with the Dear IGOR, Thank you so much for your JOB. We are so grateful for all your work and extra services. You truly blew us away. We are so happy with the new car I will recommend you to all of my friends. Thank you. Sergey Pleten More