Richmond Hill Toyota

Easy way of changing preferred car, supported by DJ Kona This is our first time buying a car in Canada since our family moved to Canada recently. We changed our mind on selected car from day 1 to day 2. I th This is our first time buying a car in Canada since our family moved to Canada recently. We changed our mind on selected car from day 1 to day 2. I thought it would be difficult things to do. However, DJ Kona and his manager had made the process much simpler and friendly manner than I thought. More

Bradley Brown is an outstanding salesperson! My husband and I are happy to give Bradley Brown the highest rating possible for our experience in buying a new Toyota Corolla. Bradley nwas extreme My husband and I are happy to give Bradley Brown the highest rating possible for our experience in buying a new Toyota Corolla. Bradley nwas extremely friendly, personable, and sincere during our first encounter. We had a million questions, and he was very knowledgeable and patient in answering all of them. We made it clear that we did not want to do a test drive on the first day, because the purpose of that visit was fact-gathering only, and Bradley respected our wishes and did not push before we were ready. He realized that we were doing some comparison shopping with other makes of cars, and he waited patiently for us to do our due diligence. Eventually we went on two test drives in Toyota Corollas with Bradley, and he continued to impress with his superior knowledge of the vehicle and all its features. He went to a great deal of trouble to ensure that our second test drive would be with the exact model that we were interested in, as we had requested. Because he knew that my husband was particularly interested in the quality of the stereo, Bradley even set up a special testing session in the showroom, and suggested that my husband bring a sample of his favourite music to facilitate the test. When we made our final decision to purchase the Toyota Corolla LE, Bradley showed great professionalism in handling all the details that were within his purview, and then referring us to the appropriate associate within Richmond Hill Toyota for final financial and legal matters. During the few days between decision and delivery, Bradley kept in touch with me by phone and email. Pickup day was rainy, so he thoughtfully ensured that the car was moved indoors so that I could examine it in comfort. During final inspection, he even set up the Bluetooth link to my iPhone for me, which was greatly appreciated! And finally, he made sure to introduce me to the staff in the service area, knowing that I would eventually be dealing with them for regular maintenance. In short, it was a delight to work with Bradley during our research and eventual purchase of our new Toyota Corolla. I would highly recommend Bradley Brown to anyone looking for a new car. More

ExceptionalCustomer Service From the time I walked into the dealership, I felt like I was in great hands. Brian was knowledgeable, friendly and made me feel at ease with making From the time I walked into the dealership, I felt like I was in great hands. Brian was knowledgeable, friendly and made me feel at ease with making such a large purchase. I am extremely satisfied with my purchase and would not hesitate recommending Brian and Toyota Richmond Hill to my family and friends! More

Thanks from John and Tanja for our lovely Venza Both my wife and I are very pleased with the way we were treated by Kian and (Andrew the manager) at Richmondhill Toyota. We would rate Kian as a 100% Both my wife and I are very pleased with the way we were treated by Kian and (Andrew the manager) at Richmondhill Toyota. We would rate Kian as a 100% GREAT salesperson. He is very knowledgable and anything that he wasn't sure about, he would find out and get right back to us with the answers to our questions. He is very kind and very pleasant; not a pushy salesman at all, which made us feel that he was really interested in our needs and not just the sale. He took the time to explain all aspects of the vehicles interior which was of great value to us and we didn't feel as though he was rushing to get through explaining everything. He took his time and allowed us to question everything and anything. He followed up with us even after we took the car home which is something that impressed on us as a very caring individual. If we need to purchase another vehicle, Kian would be our first choice in assisting us. We would highly recommend Kian to others. We feel very lucky to have had Kian help us in the searching and purchase of our lovely Toyota Venza. On a short note, we were disappointed in the cleaning of the interior and exterior of the car. Thank you Richmondhill Toyota May 2014 More

Good customer service I really find him well aware of every technical points of the car I was looking for. He deals very friendly with the clients according to their needs. I really find him well aware of every technical points of the car I was looking for. He deals very friendly with the clients according to their needs. More

Friendly, Knowlegable and Overall great experience We were in no rush for a car but really wanted a white one that was used but fully loaded. DJ was very patient and understanding. He is not pushy like We were in no rush for a car but really wanted a white one that was used but fully loaded. DJ was very patient and understanding. He is not pushy like other car salesman - and people love that!!! He is obviously very people and sales oriented but he does his job well without coersion. He gave us many options and information on the different cars that were available. I would ask my friend and family to ask for DJ if they ever walk into Richmond Hill Toyota. We spent about an hour in the dealership and by the end of it, my 3 year old daughter was hugging him and wanted to be carried by him. If a 3 year old can see that compassion from an associate, you will too! Both my husband and I really wished that the car we were looking for was available that day so that we could show our appreciation by completing the deal with DJ. I wish him all the best and know that with his skills and personality, he will strive in this business. I have a few family members who are thinking of purchasing a vehicle in the near future and I passed DJ's business card to them. Thanks again for all your help and efforts! Special thanks to the attention you gave to my daughter! :) More

Lots of knowledge about cars + very polite and friendly Kian is a petrol head. He took me by shock with his knowledge about the car that was not even a toyota. I had been gathering information about subaru Kian is a petrol head. He took me by shock with his knowledge about the car that was not even a toyota. I had been gathering information about subaru legacy for 2 months to buy one and while I was thinking I know everything, still kian had more to teach me about it. He explained to me the technical pros and cons of subaru engine and AWD system compared to its competitors using his engineering background. He also explained for me why price of the legacy at toyota dealership can be cheaper than subaru itself. Honestly I did not believe him at first but then I left checked and he was right. The best thing about kian was that in contrast to majority of salespeople these days, when I left I saw no change at all in his positive attitude and he greeted me to the door and when I came back to him he welcomed me very warmly. Kian I dont know if you can read this buddy but I wish that subaru was still available that day and I could appreciate your efforts by doing a deal with you. I will definitely recommend kian to my friends. Visiting him was a good experience. Tim. More

Buying a Toyota RAV4 We are totally satisfied with the dealership. The sale's consultant, Sam, was so friendly and supportive during all the process. We are so thankful. We are totally satisfied with the dealership. The sale's consultant, Sam, was so friendly and supportive during all the process. We are so thankful. More

Kian, You are the best !!! Kian is one of the best dealerships who takes his time to help the clients. In my case he patiently explained the best possible options according to Kian is one of the best dealerships who takes his time to help the clients. In my case he patiently explained the best possible options according to my request. I strongly recommend him for everything you want to know about Toyota :-D More

Excellent Customer Service DJ Kona was very knowledgeable about the cars and very friendly. I am really happy and satisfied with his service. I actually admire DJ's patient DJ Kona was very knowledgeable about the cars and very friendly. I am really happy and satisfied with his service. I actually admire DJ's patient during the whole process. He went above and beyond to find the best car and deal for me. I greatly appreciate DJ's help and definitely recommend DJ to all my friends and family. Thanks a lot DJ! You are the BEST! More