Richmond Hill Toyota

Buying RAV4 2010 Hi I enjoyed buying my car with Kian Zolfaghari. Very patient to explain everything (this was my first car in Canada) and checked everything wi Hi I enjoyed buying my car with Kian Zolfaghari. Very patient to explain everything (this was my first car in Canada) and checked everything with management when he was not so sure. I have a concern about the Lien but he and the manager gave me sufficient proof and information to guarantee that everything was OK. Kian support for all the emails I sent (and calls) were answered very satisfactory and on time. I definitely would buy a new car at Toyota Richmond Hills and specially with Kian, I already recommended him for a few friends ! For improvement, I would point out for the Dealer: - I noticed after leaving the dealer that my rear windshield wiper rubber was falling apart (aged). I requested to fix it but but was informed that was normal wearing and I should change on my one. I little bit disappointed since I expected the car things working but not a big deal. - when I arrived to pick up the car, the tire was a little bit flat. But they took the car to the maintenance shop and checked (20 min). Good at end but flat tire was not expected to pass unnoticed (specially for Toyota certified). Again, these were minor problems, I liked a lot the Sales support. Daniel Campos More

Satisfied customer Bruce Potterton is an excellent sales man, he explains everything thoroughly and knows his stuff!!! Will recommend him and the dealership to friends Bruce Potterton is an excellent sales man, he explains everything thoroughly and knows his stuff!!! Will recommend him and the dealership to friends and family More

Bradley Brown is the reason I bought my new car. Went to the lot Second week in March just to see what they had as my old car needed repairs and it was time to make a change. Brad showed me some opt Went to the lot Second week in March just to see what they had as my old car needed repairs and it was time to make a change. Brad showed me some options in my price range but none fit. We discussed what my ideal car would like (leather, sunroof, under 120kms, power options, sporty and lots more). I know it was a tall order but later that day while I was doing yard work Brad drove into my driveway with exactly what I was looking for, all within my price range. (He had an incorrect number for me on file so he took time out to drop a business card with the cars details to me). We took it for a test drive right away and I told Brad I needed to discuss with my wife before I could commit. He was not pushy at all and said "take the time you need". He held the car for me until we had time to look at it again the next night. Once my wife and I had time we both took a look and decided to purchase. Upon closer inspection I noticed some scratches on the driver rear quarter panel and a crack in the front skirt. I knew I could buff the scratches out and fix the small crack myself, and not a bad tool use to haggle on price. When discussing price, Brad and the financing guys helped me get the price and terms I needed. When I went to pick up my car a few days later the scratches had already been buffed and the crack fixed. The car looked like new. It has now been close to a month since I purchased the car and everything has been great except I noticed some brake noises. Again Brad helped me get that fixed (car had aftermarket pads, OEM is the way to go) and the dealership took care of it for me. I normally would not write reviews but the quality of service I received and the great care Brad put into making this purchase easy on me deserves to be mentioned. If are you looking for an honest, quality place to buy a car I would suggest Richmond Hill Toyota and be sure to ask for Brad. More

I wanted to thank you for making the decision to buy a used vehicle from you an easy and stress free one. You went well out of your way to accommodate us and our needs for this vehicle and it was more tha used vehicle from you an easy and stress free one. You went well out of your way to accommodate us and our needs for this vehicle and it was more than happy with the end result. We love our toyota!! Thanks for everything. Lori More

Rocco and Muddasir were both great to deal with. Muddasir was very helpful in showing us the vehicle, and very friendly to deal with. When it came down to talking numbers, Rocco was the person to deal with. was very helpful in showing us the vehicle, and very friendly to deal with. When it came down to talking numbers, Rocco was the person to deal with. He's quite honest, straight forward, and friendly if you get to know him. I run a retail business, and a car dealership is no different. If you treat the employees with a reasonable amount of respect, they will do the same. That's how I feel I was treated by everyone at the dealership, including Christian, the business manager. I was made a fair deal, given the vehicle I purchased was so new. Overall, a very pleasant experience so far. Let's see how things go with the delivery and future servicing. More

I have to say, I am very, very pleased with the quality of service that this man, Clive Cheung, has provided. Buying a new car is like a a rite of passage, especially for my family. Mr. Cheung was very br of service that this man, Clive Cheung, has provided. Buying a new car is like a a rite of passage, especially for my family. Mr. Cheung was very bright and helpful during the entire process, aiding my family in any way to make an informed decision about buying a new vehicle. In general, Mr. Cheung and this Toyota Dealership in Richmond Hill exceeded my expectations, and I can affirm my choice to come back and buy a new vehicle for my daughter in the coming years. Thank you, Mr. Cheung, for being very supportive of this process. More

Awesome! Thank you Clive for your fast and friendly service. You helped me like my brother. I am very excited to pick up my new Camry tomorrow morning. service. You helped me like my brother. I am very excited to pick up my new Camry tomorrow morning. More

after sales presentation, good services, excellent presentation, full service walk, good vehicle, fun to drive, good dealer, good salesmanship, good price, good trade, outstanding sales techniques, w presentation, full service walk, good vehicle, fun to drive, good dealer, good salesmanship, good price, good trade, outstanding sales techniques, will come back again for future purchase More

Thank you to Clive for his exceptional service. I appreciate that he is so knowledgeable. You have a wonderful employees and I just wanted to say thank you and let someone know of the excellent exper appreciate that he is so knowledgeable. You have a wonderful employees and I just wanted to say thank you and let someone know of the excellent experience I had at Richmond Hill Toyota. Best regards, More

I've read some reviews and would have to agree that everyone at this location is really friendly and helpful. We purchased a Toyota Camry and a Toyota Venza and we absolutely love it! What makes it eve everyone at this location is really friendly and helpful. We purchased a Toyota Camry and a Toyota Venza and we absolutely love it! What makes it even better is the great customer service it provides. We were greeted by a sales rep named Clive Cheung the minute we walked in. He not only gave us good recommendations on what to purchase, but he's also honest and not like most - only tell you what you want to hear. He is super organized and always made sure that everything is taken care of. He gave us his business card for any questions or inquiries and of course my mother took advantage of that and called him for almost everything related to our cars and he still didn't mind at all. My family and I only go to this one location for service because they're trustworthy and makes sure the job gets done and most importantly done properly. The best part is the customer's needs are always looked after. Just like one of the reviewers said.....even if it's a last minute's notice, they'll try to find a way to squeeze you in. The sales rep. are just wonderful as well as the mechanics/technicians. There's no other place I'd rather go.....highly recommended. More