Richmond Hill Toyota

Very favourable January 23, 2015 Richmond Hill Toyota, 9144 Yonge Street, Richmond Hill,Ontario L4C 7A1 Att. Mr. Joseph Cornacchia Re: Brad Scherer I woul January 23, 2015 Richmond Hill Toyota, 9144 Yonge Street, Richmond Hill,Ontario L4C 7A1 Att. Mr. Joseph Cornacchia Re: Brad Scherer I would like to outline to you a very positive, ongoing experience that I have had with Brad Scherer, an advisor in your Service Department. May I say at the outset that I have always been distrustful of new car dealer service departments. This distrust has not only been via third party anecdotes but also from personal experience. I started to service my 2009 Toyota Venza at Richmond Hill Toyota in 2010. I have since developed a relationship with Brad and during that time, my perception of new car dealers has softened, especially toward your operation. Brad is a consummate pro. He is very knowledgeable of automobiles and he really understands the functions of his job.He is very concise, time efficient and always imparts a comfort feeling to me with all his evaluations and recommendations for repair. He is also a very nice man. Never have I encountered a situation where he has tried to oversell me. I always have felt that his evaluations were objective and unbiased. In fact he has actually recommended not effecting a certain repair because it was in his opinion not needed. Such a modus operandi indicates competence and most important honesty. Flowing from this is trust which creates and binds relationships and develops positive attitudes. I am still somewhat wary of new car dealerships. However, Richmond Hill Toyota is an exception quite obviously because of Brad. Knowledge, competency, personality and creating trust.... these are keys to excellent retail operations. Brad has them all and because you have him, your dealerships benefits tremendously. You are lucky to have such a fine employee and true gentleman. I hope you treat him well. Sincerely, Walter Kowal More

Positive Experience purchasing new RAV4 We recently purchased a 2015 RAV4 at Richmond Hill Toyota. The salesman we worked with was Moe Dastranj. Moe was very pleasant, professional, not push We recently purchased a 2015 RAV4 at Richmond Hill Toyota. The salesman we worked with was Moe Dastranj. Moe was very pleasant, professional, not pushy and happy to answer all our questions. I was happy with the price we negotiated and satisfied with the price received for our trade-in. We are enjoying the new car and are happy with the choice of car and model. We would recommend Moe and RH Toyota to other shoppers. We are also looking forward to getting our RAV serviced at the new more spacious RHT location when it opens later this year. More

Excellence all around As a first time car buyer I was very apprehensive about the experience however I was quickly put at ease by the excellent advice and services provided As a first time car buyer I was very apprehensive about the experience however I was quickly put at ease by the excellent advice and services provided by Sam Mirasola. Sam listened to both my father and I in what we wanted, our concerns and our very specific price range and made sure that we were well informed in our decision to buy a Prius. I appreciated how much time he put into the sale and his dedication to comparing all the models (safety, price, size, etc) that might be appropriate for me and would also make my father happy. I cannot express enough how highly I would recommend Sam as the best choice as he listens to YOUR needs and expectations and recommends options based on only those. He also made sure to recommend me to the other professionals at dealership to give me excellent advice on upkeep and warranties. Other than the knowledge, listening skills, and experience that was clearly evident in Sam, the best part of the experience was dealing with someone who was so friendly in nature. Once again, I highly recommend Sam to any one looking to buy a Toyota! More

very good worker The services people are Toyota do a very good job here and they are very nice easy to get along with and a excellent job The services people are Toyota do a very good job here and they are very nice easy to get along with and a excellent job More

excellent servive I went to buy a used Toyota Rav 4 and get exactly the car and price I wanted , took me very short time to finish paperwork When delivery , car I went to buy a used Toyota Rav 4 and get exactly the car and price I wanted , took me very short time to finish paperwork When delivery , car is clean and problems fixed as promised, More

Excellence service Brad Scherer was a grate excellence person because when I went to the shop in which he gave me a good explain about car and function..etc and he fi Brad Scherer was a grate excellence person because when I went to the shop in which he gave me a good explain about car and function..etc and he fixed my car...I was very happy.. I m a strong recommand...Brand Scherer .. Mr. Kang More

Glad we made to trip to Richmond Hill Our dealer was Paul Stancer and he really helped us get a good deal for our SUV. He explained our options really well. We were in a rush for the lice Our dealer was Paul Stancer and he really helped us get a good deal for our SUV. He explained our options really well. We were in a rush for the licensing of the car and Paul went out of his way to ensure we got the licensing done quickly. We are very happy with our purchase! More

Excellence service Clive Cheung gave me a excellence customer service. I got a great deal, and whenever my friend or neighbor need car I will introduce him and, he is a Clive Cheung gave me a excellence customer service. I got a great deal, and whenever my friend or neighbor need car I will introduce him and, he is a good person. More

Excellent I went to a few places for comparing the price of my designated car. So I went to Richmond Hill Toyota, and I found out that it has a better buy. Also I went to a few places for comparing the price of my designated car. So I went to Richmond Hill Toyota, and I found out that it has a better buy. Also I would like to appreciate Clive Cheung for his great dealership experience. More

VERY GOOD I work with the other dealers in the past and Clive Cheung is by far The best sales REP I ever deal with. He's very friendly and helpful and went th I work with the other dealers in the past and Clive Cheung is by far The best sales REP I ever deal with. He's very friendly and helpful and went the extra mile to provide good service . I would definitely recommend him to anyone looking to purchase a Toyota vehicle. More