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Richmond Hill Toyota

Richmond Hill, ON

3.7
1,484 Reviews

11240 Yonge Street

Richmond Hill, ON

L4S 1K9

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1,484 Reviews of Richmond Hill Toyota

January 06, 2016

Excellent customer service We dealt with Ali Ahmad he was very patient and understanding towards our need. Despite the cold temperature that night he managed to show us all the More

by Zee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Ahmad
January 06, 2016

FIVE OUT OF FIVE Dolly was of great help. She really knew what she was talking about, very helpful. All my concerns where met. Just very happy with my over all experie More

by dplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dolly sing
December 28, 2015

Great experience I recently purchased a vehicle from this dealership from Brian Gould and he was extremely helpful and went out of his way to accommodate my needs. I w More

by kiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN GOULD
December 24, 2015

Purchase of New Car Excellent experience with no pressure. Paul was great and was focused on my needs first. I would recommend this dealership and Paul to all of my fri More

by Aaron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Stancer
December 21, 2015

Sr. Customer Advisor EXTRAORDINAIRE BRAD SHERER is a Senior Customer Advisor EXTRAORDINAIRE. His dedication to Customer Satisfaction , his expert knowledge, professionalism, friendly dem More

by samj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scherer
December 19, 2015

Superb service! I was very impressed with the new showroom and reception area. Everyone there were very friendly and welcoming. If in the market for new car, I highly More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IGOR SAPOJNIKOV
December 12, 2015

In a one sentence Mr.Ashraf did awesome about deal for us Because that deal to us was really good.I would say really thanks to both guys Ashraf and Ross who they did their best to us also Tony. More

by Hasti1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ross, Ashraf Zohni
December 09, 2015

Excellent service Paul was very professional and enthusiastic. He took the time to listen to what I was looking for and made recommendations based on the criteria I gav More

by Ffjor88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Stancer
December 09, 2015

No sense to give customer service. Very disappointed Very disappointed. Employees like Frank destroys the image of a reputed dealership. Let me tell you I am not going to stop here and tell about this ex More

by Raj71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Valentini
Jan 27, 2016 -

Richmond Hill Toyota responded

Hello Mansur, We are sorry that you feel your experience at Richmond Hill Toyota could have been better. We strive to provide a superior level of service to all customers and it is obvious that we fell short on this promise and commitment. We would like to put you in contact with our management team to discuss your experience and give us opportunity to make things right. Best, Richmond Hill Toyota

December 06, 2015

Very poorly run service reception I visited RHT recently for a maintenance service and was greeted with an overrun and clearly understaffed service reception. There was no one really g More

by CarGuy72
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
NONE!
Jan 27, 2016 -

Richmond Hill Toyota responded

Hello, We are sorry that your experience at Richmond Hill Toyota could have been better. Our team strives to provide superior service at every level and we are sorry that we fell short on this promise and commitment. If you have a moment to speak with our management team, we would truly appreciate hearing your concerns and we will try our best to make things right. We take all customer complaints very seriously and use your feedback to improve our dealership. Best, Richmond Hill Toyota Scion

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