Northwest Acura

Great service and friendly staff. They have been servicing my acura's for many years. They update you during the day and call you when your car is ready. Very happ and friendly staff. They have been servicing my acura's for many years. They update you during the day and call you when your car is ready. Very happy with the service. More

Excellent service My vehicle is usually ready when they say and it is well cleaned. Easy to get an appointment within a few days. Service agent doesn't try to sell you My vehicle is usually ready when they say and it is well cleaned. Easy to get an appointment within a few days. Service agent doesn't try to sell you a bunch of unnecessary things. My vehicle is now 14 years old and they treat it with a lot of respect. Much appreciated! More

TLX purchase Excellent service and attention by Si-King Yee at Northwest Acura. We have purchased several vehicles from Si-King over the years and it's always been Excellent service and attention by Si-King Yee at Northwest Acura. We have purchased several vehicles from Si-King over the years and it's always been a pleasure to deal with bot him and Northwest Acura More

Helpful, no pressure put on me. Friendly, polite, and very helpful service. No pressure was put on me to upgrade or spend more money than what I desired. Every effort was made to mak Friendly, polite, and very helpful service. No pressure was put on me to upgrade or spend more money than what I desired. Every effort was made to make my experience pleasant. More

Rude, Unprofessional, Uncourteous & Unethical!!! I have had the misfortune of dealing with their service department several times and it has been a frustrating, infuriating, degrading, insulting, ter I have had the misfortune of dealing with their service department several times and it has been a frustrating, infuriating, degrading, insulting, terrible, experience!!! My car was worse when i received it from them, then when I took it in and they didn't care and were cold, unprofessional, unethical, rude, unhelpful, unsympathetic cold money grubbing lying thieves!!!I wouldn't recommend my worst enemy to go there and wouldn't take my Lawn Mower there!!! I will NEVER take my car there EVER AGAIN!! Don't buy or take your car there as the only thing they're motivated by is money and will try to get it out of you any way they can and if they can't, they'll screw up your car and insult you!!! They are a disgrace and should be put out of business!!!Disgraceful!!! More

Excellent selection I recently purchased an Acura RDX and my salesperson (Brad) walked me through the entire process, went for test drives and even answered my soon-to-be I recently purchased an Acura RDX and my salesperson (Brad) walked me through the entire process, went for test drives and even answered my soon-to-be young driver's questions! I received exactly the car I wanted with exactly the options I wanted. Love it! The dealership is very clean and friendly. I would definitely recommend this dealership and Brad as a salesperson. More

Experience purchasing a vehicle and service I have purchased vehicles from various dealerships but I have to say that the service at NW Acura was outstanding. We were welcomed with the friendly I have purchased vehicles from various dealerships but I have to say that the service at NW Acura was outstanding. We were welcomed with the friendly staff from the time we walked in the door through the purchase process. the sales agent Si King took the time and interest in understanding our needs. It didn't end there which is usually the case with most dealers after they sell a car to you. Every time we go in or need something, we are treated with utmost respect and friendly service. Yesterday I had an issue with my vehicle and called Josh Lam at the dealership. I was just amazed at how willing and ready he was to help me personally. He came to my house where my vehicle was and took care of the issue. He went above and beyond what was expected. Josh always has a smile on his face and is always happy to help no matter what the issue. They have definitely gained our loyalty with this level of service. I would definitely recommend visiting NW Acura if you are in the market for a new or a used vehicle. Keep up the great work! More

Great service We went in to just look at what's new on the market and ended up leaving with an MDX elite. We dealt with Sunny Khan and he really had great knowledge We went in to just look at what's new on the market and ended up leaving with an MDX elite. We dealt with Sunny Khan and he really had great knowledge. He went out of his way to help us and was very easy to deal with. Definitely recommending his services on ward if the MDX SUV lives up to its potential. Great team overall, we were very satisfied with the service provided, Great work. More

Northwest Acura "Professional” Having not purchased a vehicle on my own @ 59 .I was going to dealerships looking for that, professionalism that you just don’t find anymore., Calle Having not purchased a vehicle on my own @ 59 .I was going to dealerships looking for that, professionalism that you just don’t find anymore., Called NW Acura spoke with Raj the salesman. Test drove a MDX . Josh, the Sales Manager, along with Misha from Finance and the staff showed nothing but professionalism they were personable, direct, honest and respectful, we felt a rapport. Northwest Acura surpassed my expectation. I would rate them 10 star, they define what a dealership should be. Thank you for the experience. More

Excellence at its finest! My wife and I were looking for a new car and we decided to go to Acura. From the moment we walked in the door we experienced true professionalism. Ou My wife and I were looking for a new car and we decided to go to Acura. From the moment we walked in the door we experienced true professionalism. Our sales person Sunny Khan was extremely helpful and patient from the test drive all the way through to the delivery of our car. We dealt with Misha for all the financing, and like Sunny was very professional and patient with all our questions. This dealership is second to none and I will without a doubt recommend them every chance I get! Thank you for making our car buying experience easy and pleasurable! Grant Rae More