Northway Ford Lincoln

This dealership has successfully wasted about 5 hours of my time this week. The first few hours were spent taking several models for test drives. I finally decided and was excited to make a deal on a 2011 my time this week. The first few hours were spent taking several models for test drives. I finally decided and was excited to make a deal on a 2011 Lincoln MKX. It was listed at $32k. I went into the office with Joe and pulled out my smartphone to have a look on autotrader for comparables. Thank goodness I did because I found better equipped model with similar km at another ford/Lincoln dealership listed for only $29k. Well, northway was unable to match that price so I left. Now, I intended on visiting this other dealership to make a deal on the comp , but due to my work schedule I was unable to get to the dealership in Milton before it was sold. That beings us to today and the other several hours wasted. Online I found northway ford had gotten another mkx in and this time the pricing was on par with others online. I drove it. I liked it. I went into the office to make a deal. I was offered $8000 on my trade in which I was fine with as it is inline with what other dealerships suggested i would get for it. Long story short, after negotiation i basically agreed on a price saying, "if you knock another $300 off, then you have a deal". Joe went away to talk to the manager (as is the way the car sales racket seems to work these days). When he returned he told me that the boss would only pay $5000 for my trade in. The price of the deal essentially went up $3000. The first thing we talked about in the office today was my trade-ins price... They didn't honour the offer they made me and wasted my time. For that reason I cannot recommend this dealership and have already actively swayed a friends business away from them. I hope that buy writing this that I can perhaps save you, the reader, some time and frustration as well. Good luck in your search More

I just finished puirchasing my 2013 Ford Explorer Limited today. This is the second vehicle I have purchased in the last 17 months from Chad Murphy and the people at Northway. My last vehicle was a Taurus x today. This is the second vehicle I have purchased in the last 17 months from Chad Murphy and the people at Northway. My last vehicle was a Taurus x and I enjoyed driving that. Chad was fun to work withanf Lori Wilson kept me informed and up to date on all aspects of the sale.All in all I was very happy with the whole process. More

I do not own a ford vehicle but I have heard great things about the service department at Northway Ford. That said, I took my Pontiac in to have a new set of tires put on. I met with Al Banks, the manager, a about the service department at Northway Ford. That said, I took my Pontiac in to have a new set of tires put on. I met with Al Banks, the manager, and he discussed what I needed to get me on the road. He discussed the options that would be best for me and my budget and then performed the work. He gave me a realistic time and kept his word not only on the time line but, most importantly, the cost. It is very reassuring that there is somewhere I can take my vehicle where I know I will be taken care of. I fully recommend this service team and I will be bring my vehicle back here for all my service needs. Thank you Northway Ford Service Team More

Al was great he was able to get me in without an appointment, and fix a small problem that i had and first service on my Ford Escape SE. Great job thank you. Don Lockhart appointment, and fix a small problem that i had and first service on my Ford Escape SE. Great job thank you. Don Lockhart More

Staff were very friendly and knowlegdable. Did not try to pressure me into a sale or up sell me on any other model. They were very fair with trade in values. pressure me into a sale or up sell me on any other model. They were very fair with trade in values. More

I was looking around for trucks at Northway ford and Andrew came outside to greet me. Very friendly and helpful answered all my questions in a professional manner. We went inside so Andrew could get inf Andrew came outside to greet me. Very friendly and helpful answered all my questions in a professional manner. We went inside so Andrew could get information from me to help narrow down my selection with the f150. While we were seated I was greeted by Paul the general manager. He was awesome, had a big smile asking how my experience has been so far and seemed excited about the new truck I was interested in. Andrew ended up finding me the perfect truck at a price I could not resist. I was driving my baby down the road 2 days! Thank for all your help!! Completely satisfied :) More

Chad Murphy was wonderful and very helpful in making my first Ford Purchase, it is because of his helpful guidance that I decided to join the Ford family. first Ford Purchase, it is because of his helpful guidance that I decided to join the Ford family. More

I just bought my first Ford ever from Elizabeth. Upon meeting her I instantly felt like a friend. She was understanding, very easy going, and has good taste in music :P . I don't think I've ever seen her meeting her I instantly felt like a friend. She was understanding, very easy going, and has good taste in music :P . I don't think I've ever seen her without a smile on. When I traded in my car, I foolishly left some valuable items in the back. I called Liz and she jumped on it right away. The car had gone to auction but she worked her magic and got all my things back to me through no small effort. Her dedication continues still, as every time I'm at the dealer she makes sure I'm still loving my new Escape, and addresses any of my concerns. If you deal with Liz, you just made a new friend. When it came to paperwork I had the pleasure of sitting down with Elise. Elise is probably one of the most enthusiastic people I've ever met. She made the paperwork a breeze and almost enjoyable. She took the time to explain everything and made sure I understood. No pressure to add any extra plans or warranties. If you are thinking about getting a Ford, Northway is the place to go. I had a great experience, and it will be my first stop next time I'm looking for something new. More