Northway Ford Lincoln

I was very pleased with the way Chad and Elise worked together, to ensure that I got the vehicle of my chose and did not pressure me into going over what I could afford . thanks again. together, to ensure that I got the vehicle of my chose and did not pressure me into going over what I could afford . thanks again. More

Chad and Elise were excellent in both sales and financing respectively, going above and beyond to make my car buying experience easy and enjoyable. I felt comfortable as the two of them helped me through the respectively, going above and beyond to make my car buying experience easy and enjoyable. I felt comfortable as the two of them helped me through the financing and finding the car the fit my needs. I would recommend their services to anyone looking to buy a new car. More

Chad was so easy to deal with, very kind, friendly, paid attention to every detail. Returned all calls within an hour, made sure we got exactly what we were looking for. The car was so clean when we picked attention to every detail. Returned all calls within an hour, made sure we got exactly what we were looking for. The car was so clean when we picked it up. I have purchased cars from other dealers and at the time of delivery the car was a mess and with Chad taking care of us he made sure the car was in the best condition possible, for that I was very happy with. He did everything possible to help us get the vehicle we were looking for. Between him and Lori we are very satisfied and would recommend Northway to anyone looking to buy a vehicle and we will definitely return for all our vehicle needs in the future. Chad also took the time to show us all the key features of the MyTouch system which was great because I was lost. Overall the experience was wonderful and Chad is keeper, a great salesman, and now I can say a friend, he treated us like family and nowadays it's hard to find any sales person that's willing to give you 10 minutes of their time but Chad gave us all the minutes we needed and then some. Lori also is a keeper, she worked hard for us to make the deal work and we appreciate her efforts as well. So thank you Northway Ford, Lori and Chad for making this a very good experience. We'll be back and hope to see you both again. More

Al Banks and his Team are the most professional and genuine service people! I was seeking new snow tires and they first assessed my needs and showed me their selection within my price range, matching genuine service people! I was seeking new snow tires and they first assessed my needs and showed me their selection within my price range, matching the most appropraite tires for my vehicle. Their selection was enormous, their pricing was excellent and the service was just above and beyond anyone's expectations. I would highly recommend visiting Northway Ford Lincoln for all of your service needs! More

i have shopped everywhere and Rob gave me the best pricing by far, Rob was the nicest salesman i have ever met and i would not hesitate to buy another vehicle off of Rob. pricing by far, Rob was the nicest salesman i have ever met and i would not hesitate to buy another vehicle off of Rob. More

took my 2008 Pontaic Grandprix that I had bought from took my 2008 Pontaic Grandprix that I had bought from this dealership as a used vehicle into the service dept for some concerns. The staff was prompt took my 2008 Pontaic Grandprix that I had bought from this dealership as a used vehicle into the service dept for some concerns. The staff was prompt and professional with the diagnostic and charged a fair price and didnt try to gouge me. More

This was my first vehicle that I was buying. Joe Gifford was the sales rep that came and helped me, I did not know what I was looking for or really wanted. Joe helped me get on track with pros and cons of e was the sales rep that came and helped me, I did not know what I was looking for or really wanted. Joe helped me get on track with pros and cons of each vehicle and explaining what I should look at. He was able to answer all my questions and was very understanding with my feeling of being overwhelmed with buying my first vehicle. Needless to say I bought a vehicle from him and I am very happy with it. Joe is someone I would recommend in a heart beat. Lori Willson helped us with the paperwork and explained everything inside and out and is a joy to talk to. Thank you both for being so kind and understanding with me and for the truck I am going to enjoy for years to come. when the time comes to buy a new or used vehicle I will be sure to seek you out. More

This dealership has successfully wasted about 5 hours of my time this week. The first few hours were spent taking several models for test drives. I finally decided and was excited to make a deal on a 2011 my time this week. The first few hours were spent taking several models for test drives. I finally decided and was excited to make a deal on a 2011 Lincoln MKX. It was listed at $32k. I went into the office with Joe and pulled out my smartphone to have a look on autotrader for comparables. Thank goodness I did because I found better equipped model with similar km at another ford/Lincoln dealership listed for only $29k. Well, northway was unable to match that price so I left. Now, I intended on visiting this other dealership to make a deal on the comp , but due to my work schedule I was unable to get to the dealership in Milton before it was sold. That beings us to today and the other several hours wasted. Online I found northway ford had gotten another mkx in and this time the pricing was on par with others online. I drove it. I liked it. I went into the office to make a deal. I was offered $8000 on my trade in which I was fine with as it is inline with what other dealerships suggested i would get for it. Long story short, after negotiation i basically agreed on a price saying, "if you knock another $300 off, then you have a deal". Joe went away to talk to the manager (as is the way the car sales racket seems to work these days). When he returned he told me that the boss would only pay $5000 for my trade in. The price of the deal essentially went up $3000. The first thing we talked about in the office today was my trade-ins price... They didn't honour the offer they made me and wasted my time. For that reason I cannot recommend this dealership and have already actively swayed a friends business away from them. I hope that buy writing this that I can perhaps save you, the reader, some time and frustration as well. Good luck in your search More

I just finished puirchasing my 2013 Ford Explorer Limited today. This is the second vehicle I have purchased in the last 17 months from Chad Murphy and the people at Northway. My last vehicle was a Taurus x today. This is the second vehicle I have purchased in the last 17 months from Chad Murphy and the people at Northway. My last vehicle was a Taurus x and I enjoyed driving that. Chad was fun to work withanf Lori Wilson kept me informed and up to date on all aspects of the sale.All in all I was very happy with the whole process. More