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Northway Ford Lincoln
Brantford, ON
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,585 Reviews of Northway Ford Lincoln
January 18, 2014
Rob and Elise by far made my experience buying a new car easy and painless, especially considering I am from Burlington and decided to go out of town for the purchase. I will definitely be referring friends easy and painless, especially considering I am from Burlington and decided to go out of town for the purchase. I will definitely be referring friends and family! More
by SeanRoberts
Employees Worked With
Rob Farrington, Elise Bradford
January 03, 2014
Northway Ford Lincoln's employees Rob and Andrew have by far, gone the extra mile for me, the customer. Their customer service towards me was absolutely outstanding and top notch. They asked me when I by far, gone the extra mile for me, the customer. Their customer service towards me was absolutely outstanding and top notch. They asked me when I would need my Ford Escape truck, I advised them within 15 minutes. They had my truck warming up for me in this terribly cold weather and pulled it up right to the front door - what service that is!!! Then, I received a personal training session on the features of the Ford Escape before I drove away. I highly recommend Northway Ford Lincoln dealership for their impeccible customer service, their extreme selection of new and used vehicles and their honest and professional service department. Way to go Northway Ford Lincoln on a superb job well done. More
by pennydime
Employees Worked With
Rob Farrington
December 19, 2013
I was very pleased with the way Chad and Elise worked together, to ensure that I got the vehicle of my chose and did not pressure me into going over what I could afford . thanks again. together, to ensure that I got the vehicle of my chose and did not pressure me into going over what I could afford . thanks again. More
by ghostfire5
Employees Worked With
Chad Murphy, Elise Bradford
December 19, 2013
My purchase of a used Ford was a cold call. I saw the vehicle on the website and phoned for additional info. The sales person who took my call was very helpful and answered all my questions and even brav vehicle on the website and phoned for additional info. The sales person who took my call was very helpful and answered all my questions and even braved the cold to make sure the car was still on the lot. When we said we would come to check out the car, Chad had the car ready, at the front door and even warmed up! He was very knowlegable about this individual car and gave me ample opportunity to ask questions. This is my first Ford (I've been a Mazda/Toyota owner for decades) but Chad was enthusiastic about his product and showed me all the new features of the 2011 Fiesta. I bought the car and even though it was a freezing cold day in December, Chad reminded me that if there was a problem with the A/C (which we didn't try!) we should contact him and it would be looked after. All in all, it was a positive experience with a different brand and a different dealership. More
by Waterford340
Employees Worked With
Chad Murphy
December 10, 2013
Chad and Elise were excellent in both sales and financing respectively, going above and beyond to make my car buying experience easy and enjoyable. I felt comfortable as the two of them helped me through the respectively, going above and beyond to make my car buying experience easy and enjoyable. I felt comfortable as the two of them helped me through the financing and finding the car the fit my needs. I would recommend their services to anyone looking to buy a new car. More
by Bwthorn
Employees Worked With
Chad Murphy, Elise Bradford
December 10, 2013
Chad was so easy to deal with, very kind, friendly, paid attention to every detail. Returned all calls within an hour, made sure we got exactly what we were looking for. The car was so clean when we picked attention to every detail. Returned all calls within an hour, made sure we got exactly what we were looking for. The car was so clean when we picked it up. I have purchased cars from other dealers and at the time of delivery the car was a mess and with Chad taking care of us he made sure the car was in the best condition possible, for that I was very happy with. He did everything possible to help us get the vehicle we were looking for. Between him and Lori we are very satisfied and would recommend Northway to anyone looking to buy a vehicle and we will definitely return for all our vehicle needs in the future. Chad also took the time to show us all the key features of the MyTouch system which was great because I was lost. Overall the experience was wonderful and Chad is keeper, a great salesman, and now I can say a friend, he treated us like family and nowadays it's hard to find any sales person that's willing to give you 10 minutes of their time but Chad gave us all the minutes we needed and then some. Lori also is a keeper, she worked hard for us to make the deal work and we appreciate her efforts as well. So thank you Northway Ford, Lori and Chad for making this a very good experience. We'll be back and hope to see you both again. More
by KCstratford1
Employees Worked With
Chad Murphy
December 07, 2013
Al Banks and his Team are the most professional and genuine service people! I was seeking new snow tires and they first assessed my needs and showed me their selection within my price range, matching genuine service people! I was seeking new snow tires and they first assessed my needs and showed me their selection within my price range, matching the most appropraite tires for my vehicle. Their selection was enormous, their pricing was excellent and the service was just above and beyond anyone's expectations. I would highly recommend visiting Northway Ford Lincoln for all of your service needs! More
by browneyes333
Employees Worked With
Al Banks
December 07, 2013
i have shopped everywhere and Rob gave me the best pricing by far, Rob was the nicest salesman i have ever met and i would not hesitate to buy another vehicle off of Rob. pricing by far, Rob was the nicest salesman i have ever met and i would not hesitate to buy another vehicle off of Rob. More
by grammia
Employees Worked With
Rob Farrington
December 07, 2013
took my 2008 Pontaic Grandprix that I had bought from took my 2008 Pontaic Grandprix that I had bought from this dealership as a used vehicle into the service dept for some concerns. The staff was prompt took my 2008 Pontaic Grandprix that I had bought from this dealership as a used vehicle into the service dept for some concerns. The staff was prompt and professional with the diagnostic and charged a fair price and didnt try to gouge me. More
by DerrickMcNeil
Employees Worked With
Al Banks
December 03, 2013
This was my first vehicle that I was buying. Joe Gifford was the sales rep that came and helped me, I did not know what I was looking for or really wanted. Joe helped me get on track with pros and cons of e was the sales rep that came and helped me, I did not know what I was looking for or really wanted. Joe helped me get on track with pros and cons of each vehicle and explaining what I should look at. He was able to answer all my questions and was very understanding with my feeling of being overwhelmed with buying my first vehicle. Needless to say I bought a vehicle from him and I am very happy with it. Joe is someone I would recommend in a heart beat. Lori Willson helped us with the paperwork and explained everything inside and out and is a joy to talk to. Thank you both for being so kind and understanding with me and for the truck I am going to enjoy for years to come. when the time comes to buy a new or used vehicle I will be sure to seek you out. More
by atkie
