Northway Ford Lincoln

Amazing experiance From the moment I walked in the door, Stacy and the team made me feel comfortable and relaxed. Stacey was very informed and answered all the question From the moment I walked in the door, Stacy and the team made me feel comfortable and relaxed. Stacey was very informed and answered all the question I had. Elise continued to make me feel comfortable and took the time to break down the entire process, making sure I understood any nuances. I will be returning for my next vehicle and will be sure to tell all my friends when they are looking for their next car. More

My first FORD Chris Lye made my first FORD experience both informational and professional. I explained my needs and although I was not in a hurry to purchase he was Chris Lye made my first FORD experience both informational and professional. I explained my needs and although I was not in a hurry to purchase he was able to establish quickly what I was looking for and set me up with the right vehicle. I am not from the Brantford area but I didn't want to deal with my local Ford dealer for different reasons. I am loving my Ford Edge and am very glad Chris was the sales rep I dealt with... More

Pleasant, professional , thorough North Way was accommodating, punctual and aggressive on trade in values. As advertised. I would not hesitate to return to them for my next vehicle. Ni North Way was accommodating, punctual and aggressive on trade in values. As advertised. I would not hesitate to return to them for my next vehicle. Nice work everyone More

"Part of the Ford Family" Buying a new car is a big decision but the staff at Northway Ford made it easy and comfortable. When I arrived at the dealership I was just looking. W Buying a new car is a big decision but the staff at Northway Ford made it easy and comfortable. When I arrived at the dealership I was just looking. When Stacey Cooke came out onto the lot and introduced himself, I was a little nervous, as we all know sales people can be pushy and only out for the profit, but not Stacey, he listened to what I had to say, what I needed and worked for me to get me a vehicle that I was comfortable with. When I sat down with Stacey to go over what I needed and wanted, I basically told him what I had, what my budget was and what I wanted from a vehicle and said "Make it Work". So, Stacey went to work and with the help of his manager Paul and Finance/Business Manager David, the 3 of them got me into a brand new 2015 Ford Fusion... When I got the call that Ford approved my financing and the car was mine...I was over the moon and couldn't believe they had actually done it. I am completely excited and happy with my purchase and I want to thank everyone at Northway Ford...when you see the ad's "your part of the Ford Family" its not just an ad, it is FACT...from the moment I walked into the dealership to the moment I got into my new car and drove away.... I was made to feel like I mattered and I was important....So Stacey Thank you...Paul Thank you ... David Thank you...and to all the smiling, welcoming faces of the rest of the Northway Ford Staff...THANK YOU... More

Awesome Job John is your go to man for a new truck, I came into the dealership with pretty much my ideal truck in mind, John listened, understood what I was going John is your go to man for a new truck, I came into the dealership with pretty much my ideal truck in mind, John listened, understood what I was going for (even recommending avail rims to match the black on black sport model of the truck. Could not find the truck I wanted on any dealership lot, so ordered it direct from the factory. Responded to my queries on status in a timely fashion More

Price could not be beat John blew other dealers from Oakville to London out of the water on pricing. One other dealer did not believe that he could put that kind of deal in John blew other dealers from Oakville to London out of the water on pricing. One other dealer did not believe that he could put that kind of deal in place and follow through on it. More

Special feeling I have never been someone that has been impressed with cars because they have always been a part of my work experience and so cars have been a way of I have never been someone that has been impressed with cars because they have always been a part of my work experience and so cars have been a way of getting from 'here' to 'there' for me. I have now purchased two cars from Northway Ford, each time dealing with Rob Farrington et al. and after both times and after all the servicing that I have had done (I am religious about having servicing done on time/mileage), I have been impressed and very happy with what I was sold, the servicing and how everyone was a gentle person in how they dealt with me. Now for the car, I have never felt so 'special' as when I drive this Lincoln and I am beginning to appreciate why friends and colleagues get excited about the ride and all the options in this MKC Lincoln. Thank you for all your efforts from Rob and the sales group to the service department. Well done Robert Close More

very good service I had a great experience as soon as I entered the business. Chris Lye was either available or he would let me know when he would be in. I never exper I had a great experience as soon as I entered the business. Chris Lye was either available or he would let me know when he would be in. I never experienced any negativity. I will recommend this business any time. More

New car purchase Chris was awesome to deal with. He was very professional and suggested things we did not think of. We would definitely recommend Chris to friends and Chris was awesome to deal with. He was very professional and suggested things we did not think of. We would definitely recommend Chris to friends and family!!! More

Amazing service, with just a couple of hiccups. Let me preface this by saying that Chris and Elise have been nothing short of accommodating, friendly, kind, and easy to work with. They are the reaso Let me preface this by saying that Chris and Elise have been nothing short of accommodating, friendly, kind, and easy to work with. They are the reason this review is a 5 and not a 4. Chris would respond to me via email, text, or phone call in a very reasonable amount of time, even when on his day off, and has went out of his way several times to assist me and cater to my querries. They are understanding and it feels like they really do try to meet your requests. Not once did I think I was being tricked or deceived. There were a few hiccups with certain service requests, but that was not Chris or Elise's fault, and they are actually helping me resolve the situation, even though the deal was finalized and the car was already delivered. Again, they make this a 5 star review. Small issues aside, the customer service here is outstanding, and for that alone I will definitely be shopping here for my next vehicle. Highly recommended. More