North York Chrysler Jeep Dodge Ram Fiat

2016 Jeep Grand Cherokee I brought my new vehicle in for service as it had a vibration in the rear. I had to leave it as the problem had to be diagnosed. After speaking with H I brought my new vehicle in for service as it had a vibration in the rear. I had to leave it as the problem had to be diagnosed. After speaking with Heather, my service consultant the following day, she informed me a part was ordered and it would take a couple days, I requested a loaner/rental as it would inconvenience me to be without a car in my business and she quickly arranged a rental to accommodate me. After test driving, the part replaced was not the issue. She informed me of such and I was able to pick up the vehicle as I needed it for an out of town wedding. She made arrangments for me to bring the vehicle in the following week and also arranged a rental for me. The problem has been diagnosed and repaired. I appreciate Heather's customer service. More

Excellent service We bought our car through North York dealership few days ago. Amin served us in a very professional way and we are very pleased with the car. Highly r We bought our car through North York dealership few days ago. Amin served us in a very professional way and we are very pleased with the car. Highly recommended! More

Great Car Service and Great Customer Service I had an issue with my mercedes benz and I brought it in to get serviced. Jonathan Ng provided top notch customer service and was in contact with me t I had an issue with my mercedes benz and I brought it in to get serviced. Jonathan Ng provided top notch customer service and was in contact with me throughout my repair. i was very impressed with his level of customer service and also he was very knowledgeable about what I should do with car going forward. Even the secretary Chelsea was very friendly when taking my initial call. I will definitely be coming back to North York Chrysler and will also be recommending to everyone I speak to. Keep up the great work Jonathan and Chelsea! More

Excellent Customer Service Hello my name is Mark. I came from out of town to visit some family in the area. But i was having car trouble so i went to North York Chrysler Jeep d Hello my name is Mark. I came from out of town to visit some family in the area. But i was having car trouble so i went to North York Chrysler Jeep dodge Ram Fiat and I was help by a lovely lady by the name of Heather Kavanagh she's was very excellent she new exactly what i would need and help me get my repairs done. By far the best customer experience I've had at a car dealership with service center. She is a real asset to this dealership and I also wanted to say thank you for the great service experience. More

Great Price, Great Vehicle, and Great Service I had been looking to trade in my 06 RAM MegaCab and started looking around locally here in the Sudbury area. I needed a 3/4 ton vehicle to haul my 5 I had been looking to trade in my 06 RAM MegaCab and started looking around locally here in the Sudbury area. I needed a 3/4 ton vehicle to haul my 5th wheel and soon realized that truck prices were quite significant when moving up to the 2500 (3/4 ton) models. So I went searching online and found that GTA dealerships were at least 10,000 dollars below what I could get here. Low and behold, I stumbled on North York Chrysler and found a vehicle that suited me perfectly. The price was bang on. I didn't want to waste any time and therefore contacted the dealership online on a Thursday stating that I would be willing to come in on the weekend and buy the truck if it was exactly as advertised. Ardy (Client Care Team) responded right away and sent me an appraisal form to fill out for a trade in on my truck. I took pictures and filled out the form. They offered me a fair price for the trade in and I accepted. I was then transferred to Shane (Sales Rep) who sent me the credit application, and credit card authorization forms to put a down on the truck. By Friday, Ali (Finance Manager) had gotten paperwork going and credit was approved. The wife and I drove down on Friday night (3.5 hour drive) and I test drove the vehicle on Saturday and made sure everything was as stated online. It was an more. We went in and my wife looked over the paperwork (she's a branch manager and my financial sanity checker), and deemed everything in order. Sunday came around and we were heading back home with the new truck. A few side notes: I told Shane that I would like the tank filled. He told me that it had less than a quarter tank, charged me 50 bucks (standard fee for them) and then paid for the difference himself. We went to the gas station Sunday morning. He tanked up my truck and we were on our way. At the time of pickup, there was only one Key Fob and was told that it only had one. I didn't really agree with that, but a week later we received a key fob from them. All and all, my experience dealing with Ardy, Ali, and Shane were great. I had read some reviews and focused on the negative ones, but didn't have issues as other people claimed to have. I believe if you are a serious buyer, then you are taken seriously. I basically, went in and said that I was going to leave with a vehicle and it happened. Thanks North York Chrysler More

Good Recall Service to be fixed on time I had a recall service to my Dodge Journey 2010 on and had a problem to get the service done on time in order to pick up my kids from down town Toron I had a recall service to my Dodge Journey 2010 on and had a problem to get the service done on time in order to pick up my kids from down town Toronto. Thankfully, Anthony who is in charge tried to make it happen! I recommend when you have any problem over the services here I think you can always talk to Anthony there ^^; More

Professionalism with a strong focus on Customer Service I would like to thank Sarah and her team for taking the time to diagnose, and correct an ongoing issue which was not able to be dealt with elsewhere. I would like to thank Sarah and her team for taking the time to diagnose, and correct an ongoing issue which was not able to be dealt with elsewhere. Their professionalism and desire to make an experience at a dealership positive was very much appreciated. In an industry which sometimes receives a less than favourable response, they are a stand out well above their peers. Well done, keep up the good work. More

Service Once I got through to the service department, I was pleased with the quick appointment time and resolution of the problem at no charge to me. Once I got through to the service department, I was pleased with the quick appointment time and resolution of the problem at no charge to me. More