North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat
Hurray for Heather Very helpful and straightforward. Heather made sure I got maximum value from my extended warranty. The team found problems I didn't know were under w Very helpful and straightforward. Heather made sure I got maximum value from my extended warranty. The team found problems I didn't know were under warranty and got them fixed. Thank you, and kudos to Heather. Good service is worth a few dollars more. Put wifi in the lounge! More
service north york chrysler Tommy your team at the service center is great! Heather K and Leo R provide some of the best customer service this is because they care about your cli Tommy your team at the service center is great! Heather K and Leo R provide some of the best customer service this is because they care about your clients. My family and I keep on coming back to you because of them! Thank you North York Chrysler service team! Teddy P More
Friendly environment, Excellent customer service My old car broke instantly and I was desperately in need of another one. Went online and came across this nice car at North York Crystler. I went th My old car broke instantly and I was desperately in need of another one. Went online and came across this nice car at North York Crystler. I went there the following day and the receptionist was right on point. He assigned me Cyrus Zakeri as my sales representative. Cyrus was amazing, he made the whole process so easy for me and in a very professional manner. I picked up my car in two days! This is a must go place guys, no regrets! The car is in perfect condition and the price was right! I will soon be bringing my daughter to get her car right here! More
DO NOT GO TO DEALER SAM. HE WILL RIP YOU OFF DO NOT SHOP HERE. THE WILL RIP YOU OFF! Went it in today and talked to a sales associated named SAM. The Car was listed for at $9998. I went it offeri DO NOT SHOP HERE. THE WILL RIP YOU OFF! Went it in today and talked to a sales associated named SAM. The Car was listed for at $9998. I went it offering to pay the entire car up front. He said the car was not able for purchase unless financed at an estimated 4.99%..... plus there was a $400 admin fee. What this means is that with tax, financing and the admin fee that the cost of the car is now $9998 but $12337.... This car is WAY over valued for the price. Also this finance rate is and ESTIMATE meaning the bank can quote you over or under, but since you have signed the deal, you have to agree to whatever rate the bank quotes you (whether that is over or under the finance rate). Also the dealer was non-negotiable on the price and very rude. I went with my brother who is an auto mechanic and has my mother (who works as a director in finance) discuss this deal with the dealer and they were appalled. Just another situation where a dealer was trying to take advantage of a young woman. Also had to wait a half hour for him to speak with me, but that was the least of my problems. More
Couldnt have asked for better service. This was my first experience purchasing a new vehicle and i couldnt be happier with my experience. Cyrus Zakeri was my sales representative and was ex This was my first experience purchasing a new vehicle and i couldnt be happier with my experience. Cyrus Zakeri was my sales representative and was extremely helpful in making my decision and answering all my questions. There was no pressure it was very relaxed and a pleasure to deal with Cyrus. From the time i walked in the service was excellent. Ive since recieved numerous courtesy calls from Cyrus ensuring everything was well . I would highly recommend Cyrus and north york chrysler to all my friends and family. Overall the service and experience i recieved was excellent. More
Leonora helped immensely with my issue After numerous complaints, Leonora took control and rectified our issues. She was very helpful and a pleasure to deal with. Heather was knowledgable o After numerous complaints, Leonora took control and rectified our issues. She was very helpful and a pleasure to deal with. Heather was knowledgable of our issues and worked to got everything fixed. More
top notch service advising! Sometimes difficult to make right decisions about the repairs and maintenance of a used vehicle, I found the service department at NYChrys more than h Sometimes difficult to make right decisions about the repairs and maintenance of a used vehicle, I found the service department at NYChrys more than helpful when determining the repair estimates as well professional with their delivery and quality care. My 11 year old Jeep will now go for another 11 years! Thanks NYC team. More
CSR's who actually care about their clients! I have a 2014 Jeep Cherokee and have been taking my vehicle to this location for oil changes & services for a few years. When a particular problem wit I have a 2014 Jeep Cherokee and have been taking my vehicle to this location for oil changes & services for a few years. When a particular problem with the vehicle arose, North York Chrysler was able to take care of everything both quickly and efficiently to make sure my investment was taken care of. The service advisors who work there are more than just employees; they are people who care. Both Heather & Leanora always make sure that I am able to leave the facility with the confidence knowing that my vehicle is always running at 100%! More
Very POOR service and DISNONEST!!! BEWARE OF Jonathan Ng I have now had separate experiences with the service department on two different vehicles. Yesterday I brought my car in for warranty work. They bus I have now had separate experiences with the service department on two different vehicles. Yesterday I brought my car in for warranty work. They busted the clip off on one of the panels and then tried to cover it up by attaching it with a zip tie (aka cable tie). Unfortunately not only did the panel not fit back on properly but they left the end of the zip tie they cut off on the floor mat (OOPS - BUSTED!). Very little interest in making it right. On another occasion I was in there with my daughter and her new car.... they have a sham when you get the oil changed to tell you to get a front wheel alignment done because the right front tire is wearing uneven. Definitely not the case - very even wear using tire tread depth gauge. Rotated the tires just before the next oil change -told my daughter to watch what they say this time and sure enough - they said the same thing - need a front wheel alignment because the front right tire is wearing uneven.... mentioned we just rotated the tires and they dropped it quickly. Next oil change was just after putting on brand new snow tires - same story - YOU NEED A FRONT END WHEEL ALIGNMENT because of uneven wear. I mentioned that the tires had less than 50km on them and again they went quiet. That is very crooked.....Last time I will ever go there for service - but other people should be AWARE of their practices. More
STRANGE APPROACH to NOT selling a vehicle This story is almost unbelievable - BUT IT HAPPENED. I was very interested in buying a vehicle from North York Chrysler. I tried desperately to get This story is almost unbelievable - BUT IT HAPPENED. I was very interested in buying a vehicle from North York Chrysler. I tried desperately to get someone form the dealership to call me back to confirm they still had the vehicle and would sell it to me. So here is my story of how to waste 3 and half hours of your life that you will never get back. Called the dealership, asked to speak to sales person, all busy call me back...nothing happened. Went on line spoke with the online rep and asked if they could get someone to call me back...nothing happened. Put in an online request for contact via the website on the vehicle of interest - no response. Called the dealership again.... no salesman ... call back ... never happened. Put in another online request for contact via the website - no response. GAVE UP! Next day got a call from the customer service end of Chrysler asking how my experience was the day before. I told them no one ever called me back... they sounded shocked and apologized but that was it. Actually next day called up Islington Chrysler, talked to a salesman and went down the same day to purchase a vehicle. That is what it should be. Bought my daughters car at North York a few years ago but the SALES and SERVICE has gone WAY DOWN HILL. My son bought his vehicle from dealer in Newmarket because of the rude response at North York last year. I THINK THEY WILL BE IN TROUBLE SOON IF THEY CONTINUE WITH THIS LACK OF SERVICE. More