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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.4
1,109 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat

May 26, 2017

Erfan made my truck purchase an enjoyable experience. I noticed the 2015 f-150 truck on auto trader. The price and stats on the truck were very reasonable. I live 2 hours East of North York Chrysler. I ca More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erfan Afshar Simon Zhou
May 26, 2017

Staff is very Informative I was honestly very nervous about buying my first car but the associate I worked with was very helpful in dulling my fears and really showing me what More

by Chris Vanderburgis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
May 25, 2017

Great place with great car buying experience! I bought my brand new Jeep Cherokee from Mr. Allen Wu and it was my best car buying experience! Allen shows great patient explaining every bit details More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Wu
May 25, 2017

Great place for service 5/5 Came in for an oil change and they found 4 other problems on my car. Great service quality and reasonably priced! Would recommend to all my friends an More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
May 24, 2017

No Hassle Sales Rep! This dealership was top notch! Very clean and organize. Lots of new trucks to choose from. My Sales guy, Simon Zhou was excellent, he explained every More

by jonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Zhou
May 24, 2017

Simon was great! Bought a new truck from Simon. Great guy was very helpful and kept me in the loop at every step. He explained everything in detail. Would highly recom More

by Kevin C
Recommend Dealer
Yes
Employees Worked With
Simon Zhou
May 23, 2017

Excellent Customer Services Shaina, went out of her way to ensure I got my vehicle serviced in a timely manner. I was in a hurry and there was a wait time of 2 hours, my oil was More

by Giusina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaina
May 23, 2017

Very quick and easy Simon did everything in his power and more to get me my truck. The process was very quick and painless, no messing around at all. More

by Trent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon
May 20, 2017

Great Experience Came in for several concerns. They were addressed without being charged for minor adjustments or time spent on things they couldn't resolve (I believe More

by borchg
Recommend Dealer
Yes
Employees Worked With
Heather Kavanagh
May 18, 2017

Poor Service Worst service ever. Very unprofessional. They only care about getting the money, Staff is not knowledgeable at all. The manager of financial services More

by husanpreet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dara Singh
Aug 25, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello Husanpreet, Let us start by sincerely apologizing for all the inconvenience caused and for not being able to deliver the car at the time that was specified. Your vehicle delivery time was scheduled based on the completion of a safety check of your vehicle and a full clean up. Unfortunately, the safety check took more time than expected because certain parts that were required were back ordered and we didn’t receive them on time. We were completely wrong on our end by not informing you in advance about the delay as we thought the vehicle would be ready by the time you arrive at the dealership. The business office asked the sales rep to deliver to your doorstep, a gas card for all your troubles and also to personally apologize to you for the delay in delivering the car. We understand this is no excuse for whatever happened but we’re trying to get better with each passing day and honestly hope to serve you even better in the future. Drive Safe! Regards Your Friends at North York Chrysler.  

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