North York Chrysler Jeep Dodge Ram Fiat

Horrible experience My first vehicle purchase was terrible and I would never buy another vehicle from north York Chrysler. Do yourself a favour and have your vehicle mov My first vehicle purchase was terrible and I would never buy another vehicle from north York Chrysler. Do yourself a favour and have your vehicle moved to any other Chrysler dealership to avoid dealing with this shady dealership. Once they have your money they don't care about you and will make it difficult to get any issues resolved. The process from start to finish was horrible. Firstly I was overcharged which was then rectified but they damaged me vehicle before I picked it up and haven't done anything to resolve the situation. Randy and his sales team are very unprofessional and I would not recommend north York chrysler. More

Worst service I had compared to other dealers. No explanation or recommendation or assistance offered at all for my complaint about the present condition of my car. Some rusts and paint peeling app No explanation or recommendation or assistance offered at all for my complaint about the present condition of my car. Some rusts and paint peeling appeared on its fourth year which is totally unacceptable. Have been bringing in the car from the time it was purchased and paid for every little service done, not even a free car wash. I don't know anymore what extra warranty I paid for if it doesn't cover anything as I was assured for my peace of mind. Had far more better service experience from other cars and previous ones owned. More

Missed car diagnosis My car was not diagnosed properly and it resulted in a 3 week delay and extra expenses. Danny in the parts department was a pleasure to deal with, My car was not diagnosed properly and it resulted in a 3 week delay and extra expenses. Danny in the parts department was a pleasure to deal with, kind, honest and courteous. Unfortunately I cannot vouch for the rest of the service team. 🙁 More

Conflicting Review Firstly, the service I receive from Leonora is always outstanding. I am disappointed to see many fantastic staff leave throughout the months: Paolo, B Firstly, the service I receive from Leonora is always outstanding. I am disappointed to see many fantastic staff leave throughout the months: Paolo, Brenda and now most recently Heather. Yesterday I was helped by Shan and Alex - they were both great to deal with, they clearly made an effort to take care of me. What is conflicting to me, and why I would not recommend the dealership is I have had the same intermittent start issues since October 2016. I have been to the dealership SEVERAL times since, each time either being told my car is not "leaving codes" so they don't know what's wrong, or, "this is for sure the fix" and I pay for the new part and go on my way. I have spent thousands on this problem, and it doesn't seem to be ever fixed. Every time I come the staff put me to ease and I leave happy, but the fact is, I am completely not happy with how much time and money I've wasted trying to fix the same issue. Great customer service, but it's either crappy mechanics or crappy cars to begin with. More