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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.4
1,109 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,109 Reviews of North York Chrysler Jeep Dodge Ram Fiat

September 01, 2017

Amazing customer service I went in today to look for a car. Saam Arzanipour was very friendly, knowledgeable and was very professional. Will definitely come back to look for m More

by Danny9445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saam Arzanipour
September 01, 2017

Amazing Service!!!!!!!! Went to this dealership to see if there was anything for my needs and thanks to their huge selection and great staff, I was able to find the car that More

by farhad shademan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saam Arzanipour
September 01, 2017

Great Prices and Great Staff Amazing staff at this dealership was very happy with the service provided. The employee helped pick the right car at the right price for my needs. Ove More

by vero vero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saam Arzanipour
September 01, 2017

Great Service Very kind and knowledgable staff. Huge inventory to choose from. You never feel pressured especially with Saam. He found everything i needed in my car More

by Behrooz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saam, Arzanipour
September 01, 2017

Excellent Service I've been bringing my 2010 Jeep Wrangler to be serviced here since 2011. They are always honest, fast, affordable and helpful. The service manager, More

by CHris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah-Jane, Johnathon
September 01, 2017

excellent service The sales named Jeff is very good, help me a lot to choose the car , good customer service! I like that! Nice place too! Thank you More

by Akiyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
September 01, 2017

Very kind and personal Shaun and Amy at NorthYork are so wonderful! They were very knowledgeable and gave me so many options and did not pressure me into a decision whatsoev More

by Ash23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy kearns, Shaun
September 01, 2017

Wonderful people The Parts manager is very knowledgeable, helpful and friendly! I needed coolant in van cauwe mr lube told me that ut was low, she came out and looked More

by Sj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
August 30, 2017

Worst dealership ever. It was my first time punching a vehicle from a dealership. I had a jeep and wanted another jeep. They gave me a decent sale...well so it appeared. The More

by Angryjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amid,
Oct 04, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello, Apologies for your below par experience at our dealership. We would like to know more about your issue and look into it to find out what exactly happened. It would be really helpful if you can share some more details with us at info@northyorkchrysler.com. Here at North York Chrysler, we believe in providing customers all the information they seek so that they can make an informed decision. We want the customer to find their perfect car, their way. Once we find out what the exact issue was, we’ll get back to you with an answer. We apologize once again for all the inconvenience caused. Regards, Your Friends at North York Chrysler.

August 29, 2017

From bad to worse I wouldn't reccomend somebody to buy a car at this dealership if you paid me... Quite the story here but worth the read, I've had nothing but a sour More

by autotech7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irrelevent
Oct 04, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello, We sincerely apologize for your unsatisfactory experience at our dealership. We spoke to the sales representative who helped you out and also the sales manager who handled your deal and some of the facts don’t add up. Firstly, we are a “One-Price” no-pressure dealership, which means we price our vehicles as low as possible so that the customer gets the best deal without any haggling or bargaining. This is the reason we do not negotiate on the price as it is already the lowest in the market. Also, we offer unlimited, no-obligation test-drives. You can drive as many cars as you want until you can make up your mind. And Secondly, the sales representative assured us that a pickup time for the vehicle was already set for 3:30 PM on Friday but you didn’t show up. Even though the sales rep had prior commitments, he arranged for you to pick up the vehicle at a time that was convenient to you by asking another sales rep to deliver you the vehicle. We provide a CarProof with every used vehicle so that the customer knows about the history of the vehicle they are looking to purchase. We have no way to find out if a used vehicle had any other damage other than the one listed in the CarProof and hence we cannot disclose something we don’t know in the first place. We understand that no business is perfect and we are no exception, but we try each and every day to deliver complete honesty and the best value to the customer. We apologize once again and hope you’re enjoying you new Challenger! Regards, Your Friends at North York Chrysler.

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