Markham Honda

Dealing with Janice was an amazing experience. She was very helpful with in-person meetings and phone conversations. Throughout the negotiations, my mom and I felt no pressure to lease a new car. She was very helpful with in-person meetings and phone conversations. Throughout the negotiations, my mom and I felt no pressure to lease a new car. She was knowledgeable of the products and demonstrated sincere professionalism at all times. Upon closing the transaction I was introduced to their general manager Gavin and the financial services manager Tom. The honesty and integrity the team exhibits is a rare quality to be found, I really appreciate all the efforts from the team! Recommended! More

This dealership made it extremely difficult to buy out my lease. The staff kept pressuring me to lease a new vehicle and would not disclose the final costs or steps to buy out my current lease. When I had ex lease. The staff kept pressuring me to lease a new vehicle and would not disclose the final costs or steps to buy out my current lease. When I had expressed I would not lease a new vehicle and wanted to buy out my current lease, my rep stopped responding to my calls. I took my business to another location and was offered a better price. More

Came in to swap winter tires and change oil, I planned to pay $200-300, ended up paying $1000+ :( They tried to forcefully take out the winter tires and 7 lug nuts (Tire Screws) were broken, they have let pay $200-300, ended up paying $1000+ :( They tried to forcefully take out the winter tires and 7 lug nuts (Tire Screws) were broken, they have let me know after 7 were broken and of course there was nothing I could do about it at that point and I had to pay whatever they asked for. In my experience, I thought if they are unable to take out the tire they first let the customer know as a warning that something might get broken and get consent. I did not give consent and I paid $1000+ in one payment, the payment was originaly $1100+ and they kindly applied a discount. I just wanted to make sure that it does not happen to anyone else, so if you are in that shop to change tires, please ask them to let you know if the tires are stuck and tough to unscrew the nuts so you can take the decision to either proceed or try a cheaper mechanic or a tire shop or at least wait till you have the budget for it. The service advisor was kind and understanding of my frustration and disappointment. Not Happy about what happened though. I don't think I will engage with Markham Honda in any future business, service, or purchase. Sorry about the lengthy review. More

I went fir my Honda Civic 2012 service and I got excellent service with reasonable price from the service I appreciate their efforts and recamend others too to go for satisfactory service of the v excellent service with reasonable price from the service I appreciate their efforts and recamend others too to go for satisfactory service of the vehicle at Markham Honda More

Janice Jiang was very professional with care and knowledge. She was very friendly, polite and gave me helpful advice. I met Janice in Feb to think about a new Honda Accord. She call me at Mar 1 w knowledge. She was very friendly, polite and gave me helpful advice. I met Janice in Feb to think about a new Honda Accord. She call me at Mar 1 when there is a new promotion come up, and I finally lease a 2020 Accord Touring with very good deal. She is a value asset to Markham Honda, I am enjoy driving the new Accord now. Thank you again, Janice. Wish you all the best ! More

Janice Jiang from Markham Honda was very friendly and helpful. She made the entire experience a very pleasant and easy one. Thank you Janice and everyone at Markham Honda! helpful. She made the entire experience a very pleasant and easy one. Thank you Janice and everyone at Markham Honda! More

Fereshteh from Markham Honda was amazing. A very kind Fereshteh from Markham Honda was amazing. A very kind person with an amazing smile. Thank you for helping me purchase my 2019 honda odyssey. Im ve Fereshteh from Markham Honda was amazing. A very kind person with an amazing smile. Thank you for helping me purchase my 2019 honda odyssey. Im very thankful to have an amazing experience purchasing a vehicle with exceptional staff that went out of their way to make me happy. More

The worst dealership in town! Avoid this place!! The sales are trying to make some unreasonable issues to get the customer to lease a new vehicle for a more extended contract with an upgraded model. T sales are trying to make some unreasonable issues to get the customer to lease a new vehicle for a more extended contract with an upgraded model. The sales team is exceptionally rude, unprofessional and intimidating to the customer! They are pressuring the customer every one and two days to decide on the spot. It makes the customer feel uncomfortable and pressured. The sales team is unethical business practice and dishonest!! They report false test reports to threaten customers to charge customers more unreasonable fees and do unnecessary service. The sales manager is also extremely impolite to the customer, never giving the customer a chance to have a full-sentence conversation. Unprofessional attitude, through his raise up speaking tone to stops the customer's talking. It makes the customer feel panic and threatening. It causes severe uneasiness and an untrustable relationship for customers to use this dealership's service in the future. Zero stars out of five!! Never go ever back again!!! More

Very dishonest and unprofessional service department. From the moment I walked in in August 2020 for a chip in my windshield, which I have warranty on, I was told that my warranty does not exist and they From the moment I walked in in August 2020 for a chip in my windshield, which I have warranty on, I was told that my warranty does not exist and they do not fix small chips. They did not even bother to check. In September 2020 my windshield was approved by the warranty manager and replaced. I was provided with a no charge warranty receipt. A month later in October 2020 the service rep I was dealing with, Omid Rezaee, text me to say I owe $500 for the windshield. A week later he informed me I do not need to pay and then a few days after said I need to make a claim through my insurance and not to tell them that the work had been done already. Red flag instantly. I asked to speak to the manager, Jerry Chu, who emailed me that I need to make a claim with the insurance company and gave me an outline of what to say to them. I am still fighting to this day with them because they messed up and do not want to take ownership for their mistake and trying to bully me into getting my insurance company to cover their mistake. More

Fereshteh is one of the friendliest sales person I have ever dealt with.She is very pleasant and was prompt at answering any questions and making sure all her customer needs are taken care of in purchasing ever dealt with.She is very pleasant and was prompt at answering any questions and making sure all her customer needs are taken care of in purchasing and picking up my 2020 Honda Pilot.I would certainly recommend Fereshteh as a Salesperson for your next vehicle purchase to anyone. More