Markham Honda

Excellent The review given is because of Lawrence. From 1990 to present, I have owned a Honda Accord and 2 Honda Civics, and over this time I have used your lo The review given is because of Lawrence. From 1990 to present, I have owned a Honda Accord and 2 Honda Civics, and over this time I have used your location for all services performed on my Honda cars, with Lawrence being my go to contact. He is very professional in his dealing with me, and keeps me up to date on my car via phone calls, once I have left your location. I trust him totally! Honda should be very proud to have him on your staff. More

We went in because all engines light came on Overall- good experience however our engine needs to have pistons replaced. Syed is always very helpful and tries to accommodate with our schedule an Overall- good experience however our engine needs to have pistons replaced. Syed is always very helpful and tries to accommodate with our schedule and needs. More

Oil and Filter and Switch out Winter Tires I appreciate the attention Syed gives when I come in for service. He understands that I want my car to be in a good safe state. He is helpful in expla I appreciate the attention Syed gives when I come in for service. He understands that I want my car to be in a good safe state. He is helpful in explaining the recommendations that the mechanics make and tries to accommodate my requests. More

Terrible service. Do not be fooled by the overall rating. Markham Honda provides terrible customer service. What I personally found was they they provide the utmost customer services in the sales department Markham Honda provides terrible customer service. What I personally found was they they provide the utmost customer services in the sales department when they are fishing for you business, however once they've secured your business, their service from then on is terrible. The customer facing staff in the services department do not have the necessary skills to be able to provide the customer service needed. They will hit you with a high priced bill however do not take the time to explain what exactly you are paying for and when you ask the right questions they are not trained well to provide the answers. Lawrence is an amazing service consultant and Tim is good. Anyone else, you better run the other way...especially if it is Syed. The front desk girl Melissa is terrible and will attempt to answer your question as if she knows what she is talking about with zero technical knowledge. They sent me a shuttle ride for pick up and the man was driving 20km above the speed limit. I was appalled at the customer service the entire day. There was a lady working at the front desk in Services in the morning - she was amazing. I didn't catch her name however I will be sure to ensure she is well recognized for her service. More

Experience and helpful Tim delivered excellent customer services over the years. He is knowledgeable, reliable and supportive. He always provide the best suggestion and expl Tim delivered excellent customer services over the years. He is knowledgeable, reliable and supportive. He always provide the best suggestion and explained the problems clearly. More

Ask for Lawrence Service is personal and you would want someone willing to take a walk with you to check out the car. Lawrence is one such person. He is detail-orien Service is personal and you would want someone willing to take a walk with you to check out the car. Lawrence is one such person. He is detail-oriented and he puts himself in your shoes when the work order is written. Highly recommended. More

good and freiendly I like the service in this dealership. Sophia Cui has been serving me for 2 years and she is always friendly, helpful and willing to answer all my que I like the service in this dealership. Sophia Cui has been serving me for 2 years and she is always friendly, helpful and willing to answer all my questions. More

Excellent customer service Lawrence is a very friendly and polite consultant. He is very detail oriented and understood my needs. I have had excellent experience every time I ca Lawrence is a very friendly and polite consultant. He is very detail oriented and understood my needs. I have had excellent experience every time I came to Honda. For sure I will be back. More

Great service Alvin a t customer service was very helpful to explain in details of a few of my questions. Wait time was longer than expected, though I had made a pr Alvin a t customer service was very helpful to explain in details of a few of my questions. Wait time was longer than expected, though I had made a pre-booking, but was acceptable. More

Excellent assistance Tim was extremely helpful and walked me through the process with courtsey and professionalism. I would highly recommend Tim for top notch service for Tim was extremely helpful and walked me through the process with courtsey and professionalism. I would highly recommend Tim for top notch service for this Honda dealership More