Maranello BMW

Bad customer service. Didn’t listen. Very rushy. Service advisor didn’t listen. Very rushy. Promised service that was not completed. Spoke to Manager. Not sure if that will address the rushy in and o Service advisor didn’t listen. Very rushy. Promised service that was not completed. Spoke to Manager. Not sure if that will address the rushy in and out feeling. I guess if it was an M series that would make a difference. More

Excellent, helpful & friendly staff!!! This was my first time getting the oil change. The staff was friendly, made me feel comfortable. Franklyn answered all questions. Took the time to sh This was my first time getting the oil change. The staff was friendly, made me feel comfortable. Franklyn answered all questions. Took the time to show me some tricks. I am definitely a long time customer now :) More

Pleasant experience dealing with John Pavunkovic at BMW. He was honest and straightforward in his approach, great on follow up and responded quickly to all requests for additional information, even after th He was honest and straightforward in his approach, great on follow up and responded quickly to all requests for additional information, even after the sale and delivery of my car. More

Great service, very accommodating, quick and efficient! Took time to explain the service required and what I should be doing in the future. Thanks m! Took time to explain the service required and what I should be doing in the future. Thanks m! More

Professional and friendly atmosphere. Great service Report issue on my car was diagnosed and fixed quickly. Also, my car had a small missing part when bought 6 months ago. Through many phone calls, emai Report issue on my car was diagnosed and fixed quickly. Also, my car had a small missing part when bought 6 months ago. Through many phone calls, emails to different departments, and last maintenance service visit nothing was ordered. This time Giuliano helped, ordered and had it installed . More

BEST SERVICE EVER ...SALVATORE HAD MY 7 SERIES IN FOR SERVICE AND THE STAFF WENT OVER AND BEYOND WHAT I EXPECTED.............. THEY KEPT ME INFORMED ALL THE WAY THROUGH THE SERVICE HAD MY 7 SERIES IN FOR SERVICE AND THE STAFF WENT OVER AND BEYOND WHAT I EXPECTED.............. THEY KEPT ME INFORMED ALL THE WAY THROUGH THE SERVICE PROCESS.... CANT SAY ENOUGH GOOD THINGS ABOUT THE SERVICE DEPT More

Great experience Just picked up my new car. I purchased with Cristina and she was an absolute pleasure to deal with start to finish. Rosemary the business manager also Just picked up my new car. I purchased with Cristina and she was an absolute pleasure to deal with start to finish. Rosemary the business manager also took care of all the financial details perfectly. I am very impressed with the team at BMW Maranello and would highly recommend them to anyone in the market for a BMW. More

M550i Sheena was fantastic at finding me the right answers, getting me transportation, and generally looking after everything as needed. She’s a great addit Sheena was fantastic at finding me the right answers, getting me transportation, and generally looking after everything as needed. She’s a great addition to a very good dealership, and honestly, if she left, I’d probably follow her to her next dealership; that’s how good she is. More

430XI Service Outstanding service! Sheena was fantastic and excellent with communication. The entire process was seamless and smooth from start to finish. They actu Outstanding service! Sheena was fantastic and excellent with communication. The entire process was seamless and smooth from start to finish. They actual service itself was turned around really quick and the shuttle service made things easy on my end as well. More

Our 7th Car off John John is Amazing. Has helped us previously with Honda. Glad to see him at BMW. Hope to pick up 7 BMWs off John. John has always been upfront and ha John is Amazing. Has helped us previously with Honda. Glad to see him at BMW. Hope to pick up 7 BMWs off John. John has always been upfront and had grated our family with respect and honesty. Thanks for everything John. More