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Lexus of London
London, ON
4,125 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,125 reviews
July 07, 2024
No pressure to buy Lisa Ali was very accommodating to bring the vehicle from the clean up shop to the dealership to view the vehicle. This was appreciated as we were available at the time and ended up b bring the vehicle from the clean up shop to the dealership to view the vehicle. This was appreciated as we were available at the time and ended up buying the vehicle. More
by Gloria.g
July 06, 2024
I recently purchased a 2021 Lexus ES300h and had a fantastic experience. The car is in excellent condition, and the entire buying process was clear and straightforward. I’m really happy with my purcha fantastic experience. The car is in excellent condition, and the entire buying process was clear and straightforward. I’m really happy with my purchase!” I really thankful to lisa ali with all this process. More
by Karankaran1802
July 06, 2024
Larry is very friendly and helpful, i purchase my first car with him and he provide me lots of information. car with him and he provide me lots of information. More
by fived515
Employees Worked With
July 05, 2024
work done very quick and professional. Vehicle washed. Appointment was not made so excellent to get me in same day. Vehicle washed. Appointment was not made so excellent to get me in same day. More
by blairwitch58
Employees Worked With
July 03, 2024
The service and attention given by this Dealership is exceptional. The General Manager Chris Pinelli, came out at least twice to see if I am being looked after and to mention that he is still looking in exceptional. The General Manager Chris Pinelli, came out at least twice to see if I am being looked after and to mention that he is still looking into getting Lexus to approve me to get the extended warranty even though I missed out on it. First time buyer at Lexus. Sales/service is 5* . Because of this we ordered a Toyota Ram4 for my wife which we are waiting for deliver in late July. Extended warranty on this vehicle has been selected, but missed out on my 2024 LEXUS. More
by charles micallef
June 30, 2024
Lauren's attention to detail and thoroughness ensured that every aspect of my financing process was smooth and stress-free. She was always available to answer any questions and went above and beyond to s that every aspect of my financing process was smooth and stress-free. She was always available to answer any questions and went above and beyond to secure the best possible terms for my situation. Her friendly demeanor and exceptional customer service made the entire experience enjoyable. If you're looking for someone who truly puts your best interests first, Lauren is the one to trust. Five stars all the way More
by Carlover12
Employees Worked With
Lauren Rossini
June 30, 2024
Rick helped to find my Highlander platinum hybrid. He booked time upon pick up to have all of the features explained to. Would deal with him again. He booked time upon pick up to have all of the features explained to. Would deal with him again. More
by Rncindy2
Employees Worked With
June 30, 2024
I received exceptional service and care from Peter Engelmanas at my most recent visit. He was extremely professional and made the entire visit the most enjoyable one I have had. Outstanding. Engelmanas at my most recent visit. He was extremely professional and made the entire visit the most enjoyable one I have had. Outstanding. More
by benjamin
Employees Worked With
June 27, 2024
Thank you for your help John, I will bring more friends come to you guys come to you guys More
by Joanna
