Back

Lexus of London

London, ON

4.9
3,965 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 3,965 reviews

March 01, 2024

I purchased a gently used RX 350, sight unseen, over the phone. Very professional and honest sales staff. Kevin Gittens was great to deal with. Staff made sure the vehicle was in near perfect condition befo More

by Shaw on Rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Cohen
Mar 21, 2024 -

Lexus of London responded

Thank you for the amazing review! Enjoy your new Lexus!

March 01, 2024

Very friendly service. Took care of all of our needs in a very professional manner. Got us an amazing deal on our new Lexus. Would definitely buy another car from him and w More

by btilson
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you for the lovely review!

March 01, 2024

Larry is perfect. Very helpful and got us the best deal! Will buy from him again. More

by Leung G
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Happy to hear that your experience with Larry was perfect. Thanks for the business and the review!

March 01, 2024

Made sure we were 100% satisfied . staff were very friendly. Offered coffee etc.environment top notch More

by penny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

100% satisfaction is our goal at Lexus of London. Glad to hear we hit the mark. Thanks for the review!

March 01, 2024

Rick was such a pleasure to work with! He made the process of purchasing my vehicle so smooth from beginning to end. I would highly recommend Rick for a great experience at Lexus of London More

by amber-burgetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Happy to hear everything went so smooth. Thanks for the business and the referral!

March 01, 2024

I recently purchased a car and had the pleasure of dealing with Rick Watson. He was informative and made my decision in choosing the right vehicle easy. He is highly recommended. More

by Bsaetoen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Very good experience purchasing a suv from this dealership. Kevin and Chris were great to deal with. Love the nx450h+ so far! More

by mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

It was a good experience, all my queries were answered and I was satisfied with how things turned out More

by Pritesh Tupe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Rick Watson is very knowledgeable about Lexus products and made excellent suggestions that helped me narrow my search and get into the right vehicle for me. The dealership experience is first class from More

by Doug 2011 Rav4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren, got me acquainted with the options on the car and made sure everything was perfect before we received the car.
February 28, 2024

I bought my first Lexus and my second here at Lexus of London. The sales and service staff are excellent. They are knowledgeable and accommodating. Kevin was excellent and answered all of our questions More

by cervib14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
47
...