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Lexus of London

London, ON

4.9
3,983 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,983 reviews

March 19, 2024

Heather Broderick did a great job with her friendly personality. Everything she told me happened exactly as she said. Outstanding service! More

by readingsjohn05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you!

March 19, 2024

The service was very quick and Heather was very pleasant. Happy with the quickness of the service More

by charfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you very much for the review. Happy to hear you enjoyed the service.

March 16, 2024

I got great information from Lisa and she answered all my questions .She took her time showing me all my purchase options as when I met with her I had to make a quick decision that I hadn’t anticipated More

by Latvanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Happy to hear that everything went smoothly with your purchase! Thanks again!

March 14, 2024

My husband and I have each driven Lincolns or Cadillacs for the last 30 years and this is our first experience with a Lexus vehicle which we pick up tomorrow (RX350h). We found Kevin very respectful, prof More

by the2smyths
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thanks for the business! We are thrilled to hear that your first experience with Lexus has been such a positive one.

March 12, 2024

Jilian was great to deal with. Quick responses and transaction. Very satisfied with the purchase. More

by faiz19ca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you!

March 12, 2024

They were kind and extremely helpful. Thanks to Lexus I was able to find my new ride More

by harrisaphil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Fera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
Mar 21, 2024 -

Lexus of London responded

Enjoy the ride!

March 12, 2024

Great experience! Lisa and Chris was very friendly and helpful. Would recommend my friends and family to buy from Lexus of London. More

by kmedeiros77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thanks Kevin. It was our pleasure to assist you.

March 08, 2024

Loved our experience with dealership Lexus of London, especially Lisa who accommodated our requests and poses knowledge to provide needed advice. Highly recommend the location and staff who made sure we More

by mariolakarpierz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
Mar 21, 2024 -

Lexus of London responded

Thanks for the heartfelt recommendation. Much appreciated!

March 07, 2024

Very supportive and professional. Provides feedbacks to help choose the most suitable vehicle. Confident to work with. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you for the review!

March 06, 2024

Nice service. Help me pick a good car. I will definitely recommend Larry to my friends. More

by Apple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you! Enjoy your new car :)

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