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Lexus of London

London, ON

4.9
4,082 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,082 reviews

July 17, 2025

Larry provided excellent service. He is pleasant, courteous, and sharp. I always trust him to give honest advice. More

by zwang
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Larry is very helpful and find the car for me. I like it so much. He is professional and patient. More

by Sun Y
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

The people there are great the hospitality amazing I felt cared for and welcomed by everyone. Rick took great care of me and my family. More

by Dejeenabdullah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

We are very pleased to have Larry as your dealership Representative. Larry is very professional and knowledgable. He has patiently introduced different Lexus models to us and answered all the questi More

by yangj1335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Dale was his usual helpful self. He explained which services were necessary based on my driving habits. Also, he had the recent Limited Service Campaign performed at the same time, More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

John was very professional and helpful with my purchase. Took care of me very well. More

by TK
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Rick was very helpful and ensured I was able to obtain exactly the vehicle I wanted. More

by Mavisbutkus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great work on putting this deal together. Lisa Ali was fantastic and the whole Lexus team was extremely professional from start to finish. We really appreciate the low pressure selling techni More

by Wilkinsm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan
June 30, 2025

Receptive. Busy. Pleasant waiting area with very good coffee and selection of treats which is appreciated. More

by Jaynesca12
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Jillian is sincerely interested to meet the needs of her clients. She was pleasant, affable and accommodating to assist me with my new RX350, paying attention to changes from my previous model. I feel very More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine