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Lexus On The Park
Toronto, ON
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1,358 Reviews of Lexus On The Park
Customer Delight From the first visit to the dealership, I was very impressed with the service level and friendliness of all staff. The little extras (popcorn, fresh From the first visit to the dealership, I was very impressed with the service level and friendliness of all staff. The little extras (popcorn, fresh squeezed juice, etc) were also an unexpected treat. When I decided to do a second test drive, I was pleasantly surprised to have Tom offer to come to my house so that I could test drive from there, instead of having to drive to the dealership. This was a great convenience for me. Josie was very knowledgeable about all of the features of my new IS 250 and was mindful of providing me with the information I needed while managing to my schedule. It's a great day when your experience goes beyond expectations. More
Salesperson at Lexus on the park Salesperson (Chris) very understated in approach but extremely patient and communicative in terms of vehicle technology. Overall a pleasure to deal wi Salesperson (Chris) very understated in approach but extremely patient and communicative in terms of vehicle technology. Overall a pleasure to deal with Only issue an undisclosed stain on rear carpet More
ES350 I needed a car quick and had a strict budget. Chris worked within my budget and hooked me up with a fantastic car right on the spot! Quickest deal eve I needed a car quick and had a strict budget. Chris worked within my budget and hooked me up with a fantastic car right on the spot! Quickest deal ever. I walked away feeling like a winner! More
Lexis RX 350 F Sport is a real pleasure to Drive Needed replacement shocks - service couldn't have been better, even provided a service vehicle for my convenience. Service Vehicle ES 350 did its job Needed replacement shocks - service couldn't have been better, even provided a service vehicle for my convenience. Service Vehicle ES 350 did its job very well. Made appreciate my RX 350 F Sport even more than when I brought it in for service. More
Service I am happy to deal with this dealership regarding the service of my new Lexus. They always ready to help, answer questions and usually go further to a I am happy to deal with this dealership regarding the service of my new Lexus. They always ready to help, answer questions and usually go further to accommodate my requirements. Thank you! More
Service (and products) par excellence. i have been dealing with these guys since 1995. Just took delivery on my sixth car from them and have never had a bad experience. Still dealinfg with i have been dealing with these guys since 1995. Just took delivery on my sixth car from them and have never had a bad experience. Still dealinfg with the sames sales associate (Mark Easton) who sold me my first Lexus in 1995.This is a great dealership with excellent staff and an excellent culture. More
Highly recommend! Words cannot express how happy I am with the service and professionalism, I would personally recommend anyone who is interested in new or used to see Words cannot express how happy I am with the service and professionalism, I would personally recommend anyone who is interested in new or used to see this dealership. Mr. Yin Chan and Ms. Josie Allen were very helpful, friendly and honest. Big Thank You! More
Very Professional Service - Worthy of Special Mention [Re: Lease of 2014 CT200h] I have been a client of Lexus OTP for 3 years and this was my second purchase from this dealership. In a word, I would [Re: Lease of 2014 CT200h] I have been a client of Lexus OTP for 3 years and this was my second purchase from this dealership. In a word, I would gladly give Lexus OTP my business in the future. I worked with Benjamin Momayez both times to complete the sale and I was very impressed with the very professional manner in how I was treated and how well Lexus OTP took care of all the details in setting up the lease and vehicle delivery details. Benjamin went out of his way to secure a good deal on my original vehicle lease (CT200h) and on my lease renewal - a fact I greatly appreciated. I was also very impressed that Lexus OTP made a point of telling me that they appreciated my business - a small detail, but important to me. More
Excellent Service Stephen is a wonderful service consultant. He has been the service advisor for more than seven years for all the Lexus cars that are owned by our fam Stephen is a wonderful service consultant. He has been the service advisor for more than seven years for all the Lexus cars that are owned by our family. He is knowledgeable, courteous and understanding to my concerns. Work gets done promptly and on time as promised. The staff at all levels are very professional. This has been our dealership for almost 11 years for the sales and service. That will speak for itself. More
best service Best service ever. Sales person was friendly. I am again in love with Lexus. I love the car and I love the way they take care of their customer. Best service ever. Sales person was friendly. I am again in love with Lexus. I love the car and I love the way they take care of their customer. More