Lexus On The Park

Prompt and Courteous I take my vehicle for scheduled maintenance with people who know their business. I can expect an enjoyable and efficient process that fits in with my I take my vehicle for scheduled maintenance with people who know their business. I can expect an enjoyable and efficient process that fits in with my busy schedule. I have confidence that the job will be well done and that my vehicle will be looked after. Recommended additional service is always given to keep my vehicle in top-shape. The question is, do it now or later:) More

time for a new car Haskell, Larry, and Josie were very patient in explaining there benefits of buying a hybrid, a concept which was totally new, albeit fascinating, to u Haskell, Larry, and Josie were very patient in explaining there benefits of buying a hybrid, a concept which was totally new, albeit fascinating, to us. I feel more informed then I have ever previously been with a new vehicle More

On The Park is On The Ball Beautiful setting, beautiful dealership, beautiful cars and beautiful people. Alistair and John D made my experience perfect from start to finish. I c Beautiful setting, beautiful dealership, beautiful cars and beautiful people. Alistair and John D made my experience perfect from start to finish. I can't say enough good things about them:) More

Very satisfied customers. My wife and I have owned two Toyota Rav4s. We have been extremely satisfied with the reliability, comfort and performance of both models. Our latest w My wife and I have owned two Toyota Rav4s. We have been extremely satisfied with the reliability, comfort and performance of both models. Our latest was 5 years old so we considered trading it in for a new model for the benefit of owning a new car with the latest technology and warranties of course. We were a little disappointed in the latest Rav4 not having a V6 engine and the styling was not to our taste. We had a demo in a Lexus RX350 and were instantly hooked. Whilst we really loved our Rav4 and were sad to see it go we soon forgot it when we took delivery and started driving or our gleaming new Lexus. The dealership were excellent in terms of help in choosing the right model for us, no rush demo drives and any questions we asked regarding Lexus vehicles.They were fairly open to negotiations with regards to the trade-in value of our Rav4. Delivery was timely and the condition of the new car was absolutely impeccable. We had an hours tutorial on the many features of the Lexus many of which which were new to us as they were not available on our Rav4. We were given a contact number to call and told we could drop by the dealership at any time if we had any questions on the operation of the vehicle. We left in our new car as very satisfied customers. Many thanks to Mark Eastern for coordinating the purchase and Josie Allen for the detailed tutorial on vehicle features. More

Service Par Excellence Abid made every effort to make this untimely trip to service a pleasant experience. Three days after picking up a new Lexus, there was an issue with Abid made every effort to make this untimely trip to service a pleasant experience. Three days after picking up a new Lexus, there was an issue with a sensor. He offered to bring me a loaner & pick it up when my car was repaired. He make sure the part was ordered, received and properly installed so that I had the car that afternoon. Always polite & professional, he was helpful in getting me organized with a loaner. Even though he was busy with other clients, I never felt he was rushing me, answered all my questions, and made sure someone was there to take me to my car once it was ready. It was a very positive experience, and Lexus on The Park is lucky to have such devoted Service Staff. More

regular service My car was recently serviced by Lexus on the Park - for regular scheduled maintenance, a change to summer tires and some warranty work. The valet ser My car was recently serviced by Lexus on the Park - for regular scheduled maintenance, a change to summer tires and some warranty work. The valet service was excellent and so convenient for me. The service itself was completed on a timely basis with no issues - with a follow-up by them to ensure that I was satisfied with the work done. The car came back to me very clean and washed. This experience was a non-event for me - which is exactly how service should be. I will continue to use them for service and recommend them highly. More

Rating It was a pleasure, to deal with all the people concerning the delivery of my new Lexus. It was handled in a professional manner. Keep up the god wor It was a pleasure, to deal with all the people concerning the delivery of my new Lexus. It was handled in a professional manner. Keep up the god work. George Bloch . More

Champagne in a World of Plunk We have known Sam Esaad for years and have at all times been more than pleased with his friendliness, helpfulness and competency and our latest experi We have known Sam Esaad for years and have at all times been more than pleased with his friendliness, helpfulness and competency and our latest experience once again confirmed this. Being seniors who are readily baffled by all the new technology, we were very happy to have Josie spend very patient time with us , taking us through all the intricacies of our new Lexus and its various gadgets, helping us install our cell phone and even promising to be available if we encounter any further mysteries in our new lexus. Bothe Sam and Josie are very charming people and Lexus should be delighted to have them on board. Linda and Henk Ploeger More

Truly an enjoyable & stress free experience! I leased a brand new 2015 Lexus 350 Sport Model from Mr.Haskell Beale . He was very helpful in explaining lease terms and options available. He was I leased a brand new 2015 Lexus 350 Sport Model from Mr.Haskell Beale . He was very helpful in explaining lease terms and options available. He was very knowledgeable & very professional. The Delivery of my car was also great, as Josie Allen the Delivery Specialist instructed me in all the functions of the new vehicle. I gladly recommend this dealership to anyone interested in acquiring a new or used Lexus! More

Service Excellence It was a pleasure to work with Mark Easton on the purchase of a new Lexus., he is professional, sincere and continually trying to get the best deal, It was a pleasure to work with Mark Easton on the purchase of a new Lexus., he is professional, sincere and continually trying to get the best deal, as well as the best trade-in value for my car. He has many years of product knowledge, and is always accessible for questions and concerns - even on Sundays, when the dealership is closed. Josie Allen spent an hour with me, explaining all the new technologies included in the car. She is extremely knowledgeable, clear, patient and extremely approachable with an offer to call her any time for further assistance. These two people have contributed inmaking the experience of purchasing a new car, extremely pleasant. More