Koch Ford Lincoln

Purchase of CMax SEL I really enjoyed the service and the people we dealt with. They were so friendly, accommodating and helpful which enhanced the appreciation of this am I really enjoyed the service and the people we dealt with. They were so friendly, accommodating and helpful which enhanced the appreciation of this amazing new vehicle. More

New Ford 150 Platinum Purchase - Excellent experience It had been a number of years since doing a new vehicle purchase. Shelly was very friendly, patient and she worked in the rain to bring back vehicle a It had been a number of years since doing a new vehicle purchase. Shelly was very friendly, patient and she worked in the rain to bring back vehicle after vehicle so I could make the right decision. Her customer service was excellent. She made me laugh and over the two days I spent making a decision she was right there to answer questions and support me with any concerns. I would recommend Shelly and the Koch to all my family and friends. More

Great Salesperson, Fantastic Buying Experience, No BS! My old SUV was on borrowed time and I needed something reliable but I didn't have a huge budget. I found Chase and a short while later he found me a f My old SUV was on borrowed time and I needed something reliable but I didn't have a huge budget. I found Chase and a short while later he found me a fully loaded SUV that was well within my budget. I wasn't expecting to get such a nice vehicle for how much I was willing to spend (based on what I found on autotrader/kijiji), he really helped me find an amazing deal. I like how easy going and honest the whole experience was. There was no bad surprises in the end, and no sales pressure. I'm absolutely loving the new ride and couldn't be happier! More

Very Bad Service Bought my used Ford Explorer 2011 ( was 66,000 KM) from Koch Ford back in MAR 2014 and while doing a service maintienance last week ,the service advis Bought my used Ford Explorer 2011 ( was 66,000 KM) from Koch Ford back in MAR 2014 and while doing a service maintienance last week ,the service advisor recommended to change transmission oil ( now 69,000 KM) cost worth $329 which supposed to be changed before selling the car ( at 50,000 KM max). Never liked this dealership at all and I wont recommend it to any one else. More

You are only as good as your sales people I have had my 2005 Focus serviced at Koch Ford Lincoln for a few years. I guess it was time to get a new car. Since I enjoyed the excellent service fr I have had my 2005 Focus serviced at Koch Ford Lincoln for a few years. I guess it was time to get a new car. Since I enjoyed the excellent service from this dealership, I decided to take a look at the 2014 Focus. I was introduced to Shelly Posey who took care of me with utmost patience and consideration. She gave me a more than fair trade-in deal with the new purchase. When my car arrived, Shelly familiarized me with control centre of the vehicle and helped me with SYNC. I did not have to read the manual! Thank you Shelly and the friendly staff at Koch Ford Lincoln. More

AMAZING EXPERIENCE!!! This was by far the BEST experience we have ever had purchasing a vehicle! From the minute we walked in, we were treated like family! Totally comforta This was by far the BEST experience we have ever had purchasing a vehicle! From the minute we walked in, we were treated like family! Totally comfortable, pressure free, enjoyable experience! We went into the dealership interested in a Ford Explorer. In the end, we test drove the Explorer, a Focus, and a F150! We ended up totally falling love with the truck and left with a beautiful new FX4!! We couldn't be happier with all the sales people and managers! We dealt with 2 different sales people, the sales manager as well as a finance manager- All were totally professional, yet treated us like family. They spoke completely honestly to us about everything, explained everything to their full potential, had utmost patience with us and NEVER pressured us into ANYTHING! We left with a beautiful vehicle that FITS our family and have the BEST service package you could EVER dream of having! I am being totally truthful when I say YOU WOULD BE SILLY TO GO ANYWHERE ELSE BUT KOSH FORD!!!! Even if I ever move out of town, I will come back to them! They are in our family for life now! My opinion is that little kids are one of the best gauges on whether an environment is safe/comfortable. They will shy away from anything they feel is scary or not safe. Our daughter was in Dax's (Sales Manager) arms by the time we picked up the truck and gave him a hug good-bye!! THAT MY FRIENDS IS A TRUE FAMILY EXPERIENCE! More

Great service Great staff and service. Knowledgable and went out of their way to make sure I was confident in the vehicle I wanted to buy. Great buying experience Great staff and service. Knowledgable and went out of their way to make sure I was confident in the vehicle I wanted to buy. Great buying experience for my first new car experience. More

Extremely satsifying experience. Our initial conversations were quick, concise and the representative was very courteous. He treated us as though we were family. He was very knowledge Our initial conversations were quick, concise and the representative was very courteous. He treated us as though we were family. He was very knowledgeable and patient, yet businesslike. During our time investigating the purchase, we looked carefully at four other brands and then checked costs at three Ford Dealerships. Koch definitely offered the best value for the vehicle we chose. It's nice to deal with a professional representative in what we feel is a truly professional organization! We would be delighted to recommend both in the future. More

A Pleasant Experience I was extremely pleased at how well Kyd was able to accomodate my schedule. I did not have a lot of time to dedicate to vehicle shopping or negotiati I was extremely pleased at how well Kyd was able to accomodate my schedule. I did not have a lot of time to dedicate to vehicle shopping or negotiating but never once was I pressured to "get the deal done". We were able to go forward according to my schedule. Every aspect about the vehicle we purchased was well explained to us. We were extremely well treated and respected. Well done. More

Buying our first Ford was a great experience! It was a great experience to buy our very first car - a Deep Impact Blue Ford Escape SE 4WD - at Ford Koch! They were very friendly to us and they pro It was a great experience to buy our very first car - a Deep Impact Blue Ford Escape SE 4WD - at Ford Koch! They were very friendly to us and they provided all the information and details was needed to be able to find the car with the options what was fit our needs the best. The test drive with Chase was awesome, he really knows these cars! He showed all the functions / features in a very understandable, professional way. He also drove us to the registry office to have our license plate quickly. Jeremy was very kind to us too, I have not felt pressured what was very positive for me as I always need time to look after everything before I make any serious decision. He spent lots of time to try to help us with the decision and he was a good partner in a fair price negotiation. Shelley (via email and phone) and Rob took care of the finance part and paperwork, and however sometimes it's the longest and most boring part of the purchase Rob tried to make it interesting and he let me ask as much as I wanted about anything - and I asked a lot. :) At the end we've purchased the maintenance plan and the extended warranty too because it's important to us to be sure our car will last long in a good condition and we'll drive to many awesome places without a worry. Koch Ford not only worked great for the sale but looked after us from sale to delivery and after! Thank you very much guys!!! :) Overall our experience was very positive so I strongly recommend Koch Ford to everybody who is looking to buy / lease a new car! More