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Koch Ford Lincoln

Edmonton, AB

4.8
644 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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644 Reviews of Koch Ford Lincoln

March 26, 2014

Shelly was very friendly and helpful. She made my visit comfortable and enjoyable. I would recommend this dealership and Shelly to anyone looking to get a new vehicle. Dax was helpful as well. Koch ford is More

by Jbarrau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Shelly Posey
Mar 27, 2014 -

Koch Ford Lincoln responded

Thank you very much for your review. Glad to hear that your experience with us and our team was comfortable and enjoyable!

March 24, 2014

Thanks Chuck .....quick and no nonsense! Leon was good Thanks Chuck .....quick and no nonsense! Leon was good to deal with and gave us an informative description on our test rides on the two vehicles we w More

by mhsproat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hyer
Mar 24, 2014 -

Koch Ford Lincoln responded

Happy to hear that you had a great experience with Chuck and Leon! Thanks for the review. :)

March 22, 2014

I was first welcomed by Zach Quinlan, and then Shelley Posey took over my sale. She was courteous, as well as Gary Hill, the General Sales Manager. Only thing I've found wrong so far is that, contrary to More

by mauricsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Mar 24, 2014 -

Koch Ford Lincoln responded

Thanks for the feedback! I believe Shelly has followed up with you about the spare tire? Hope everything has been dealt with appropriately and please don't hesitate to let us know if you have any other questions or concerns.

March 21, 2014

Probably the best new truck buying experience I have ever had. I am pretty critical of the regular xx received from dealerships but nothing to complain about here. Shelley and Chuck took care of me from th More

by idealwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hyer, Shelly Posey
Mar 24, 2014 -

Koch Ford Lincoln responded

Thanks for the awesome review! Glad to hear that you had a wonderful experience with us and look forward to seeing you again for your next truck purchase!! :)

March 20, 2014

Chase and the associates really took the stress out of buying the car. I left with a good understanding of all the features. Great experience. More

by bthompson59
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Mar 24, 2014 -

Koch Ford Lincoln responded

We're really happy to hear that you had a great experience! Thank you for the review!

March 17, 2014

I knew I was in need of a new vehicle a few years ago but since I found the process daunting I kept postponing it to the point I could postpone no longer. After months of deliberation I decided a Ford Escap More

by burkejennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Mar 20, 2014 -

Koch Ford Lincoln responded

That's awesome Jennifer! We're glad Shelly was able to help you find the perfect vehicle to fit your wants and needs. We are very happy to hear you had a great experience and thanks for the recommendation.

March 17, 2014

The service was very quick and reliable, was looking for a specific car and once I found it on the website it was very smooth transaction. The staff made everything easy and were overly attentive. More

by rondanelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyd Connick
Mar 20, 2014 -

Koch Ford Lincoln responded

Happy to hear everything went smoothly and you found the car you wanted! Thanks for writing us a review.

March 15, 2014

My experience at Koch was very good, right from the first phone call we were treated excellent, the price and deal was amazing, we came in from out of town and was met at the airport with a ride to the deale More

by scott78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Chase Flatekval
Mar 20, 2014 -

Koch Ford Lincoln responded

Happy to hear you had a great experience with Chase. Thanks for leaving us your feedback!

March 14, 2014

I had a great experience looking for a Ford Focus at Koch. The Pawel Krol was great to do business with. I rated Koch with an overall 5 stars due to the fact that they deserve 5 stars. Everything th More

by debalb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Krol
Mar 20, 2014 -

Koch Ford Lincoln responded

Thank you for the awesome review and we are happy that you had a great experience with Pawel!

March 11, 2014

Wow, KOCH makes me say "OH MY KOCH" to every part of dealing with them through the service of buying my new 2013 Ford Fusion on 11/03/2014. The people that helped us, we owe great gratitude to " More

by Mahony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinda Beckham And Pat!!!, Dax Stuckey, Bob Kondruk
Mar 12, 2014 -

Koch Ford Lincoln responded

I love the "OH MY KOCH" idea! We might have to use it down the line.. Thank you for the kind review, we aim to please! We're very glad you had a great experience here, and we'll do our best to keep the expectation level high for the next time you come to visit.

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