Back

Koch Ford Lincoln

Edmonton, AB

4.8
644 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

Directions

By Type

644 Reviews of Koch Ford Lincoln

May 06, 2014

My first brand new vehicle I had a great experience at Koch Ford, Kyd was very helpful and knew what he was doing. I believe I got a great deal and a trustworthy sales person. I More

by alyssaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyd Connick
May 07, 2014 -

Koch Ford Lincoln responded

Awesome to hear that you had a great experience with us. We truly pride ourselves on providing the exceptional customer service. Thank you and congrats on your first brand new vehicle purchase!

May 03, 2014

2014 Mustang GT I have purchased a new 2014 Mustang GT Convertible. The dealership and its staff were very professional and courteous as they had someone come to pick More

by OliverMahoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mahoney, Shelly Posey
May 07, 2014 -

Koch Ford Lincoln responded

Wow that is so awesome to hear that you would come all the way here from Calgary to not only purchase your car but to service with us. That really means a lot and looking forward to seeing you again soon. Thanks for the great feedback!

May 03, 2014

New Ford Escape purchase was efficient and without hassles The sales specialist (Pawel Krol) was knowledgable and responded efficiently to all my questions. He provided factual information that helped me make More

by jeclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hyer, Pawel Krol
May 07, 2014 -

Koch Ford Lincoln responded

Thanks for the feedback. Glad to hear that you had a great experience with Pawel and he was able to help you in making your decision! Congrats on the new purchase!

April 30, 2014

Koch Ford looks after you Chase not only worked hard for the sale but looked after me from sale to delivery and after. Appreciate the work Koch and Chase. Thanks. More

by grapeman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
May 01, 2014 -

Koch Ford Lincoln responded

Thank you for the feedback and glad you had a great experience with us!

April 30, 2014

I would Recommend Koch Ford to anyone!! All staff members I dealt with were friendly, knowledgeable and quick to answer any questions or concerns I had. Everyone was very prompt in returning More

by sdunlop1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Mahoney , Chuck Hyer, Bob Kondruk
May 01, 2014 -

Koch Ford Lincoln responded

Thank you for the recommendation. We are happy that we were able to answer all your questions and provide you with the service you deserve!

April 29, 2014

Best dealership we have dealt with so far Since we knew what we wanted already, they helped us get it. Shelly has been a sweetheart from the beginning to the end of it. Rob helped us get appro More

by LorraineSam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Robert Watson
May 01, 2014 -

Koch Ford Lincoln responded

Thanks for all the kind words! We pride ourselves on providing excellent customer service and we really appreciate the feedback.

April 25, 2014

Salesman made all the difference Chase helped us narrow down our options based on our budget and wishlist. Although we initially went in to look at new Trucks, Chase helped us find a More

by alfgail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Darryl Brouse, Chase Flatekval
Apr 28, 2014 -

Koch Ford Lincoln responded

Hi, we are so glad that Chase and Shelley were able to help you with your vehicle purchase and hope you are enjoying your new truck! What could they (or us as a whole) have done better to make your experience a 5-star experience? Your feedback is much appreciated. Thanks!

April 17, 2014

purchase new vehicle i came in to dealership looking for a new truck and was approached by chase..i told him what i was looking for and the options i wanted. shortly after More

by yldcard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Apr 17, 2014 -

Koch Ford Lincoln responded

Thank you for your thorough feedback and glad Chase was able to help you find exactly what you were looking for! Congrats on the new F350!

Apr 17, 2014 -

Koch Ford Lincoln responded

Thank you for your thorough feedback and glad Chase was able to help you find exactly what you were looking for! Congrats on the new F350!

April 13, 2014

Amazing! This dealership is fantastic! The staff are extremely friendly and are almost like family! My wife and I went in to buy our second vehicle and Shelly More

by AnthonyT27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Apr 15, 2014 -

Koch Ford Lincoln responded

That's awesome! We are so happy to hear that you had a fantastic experience purchasing your vehicle. Thanks for the great review and congrats on your new vehicle! We look forward to helping you out for your third in the future.

April 13, 2014

"Third Times A Charm" Koch Ford was the third dealer I had been to, from the Manager, Salesman, and finance department, they were fantastic. It was only by chance that I ha More

by Davemathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Watson, Brad Burgeson, Jim Nourry
Apr 15, 2014 -

Koch Ford Lincoln responded

Thanks for the review and we are happy to hear that you had a great experience with us! The fact that you drove the extra distance to see us says a lot! What else could we have done to make your experience 5.0 stars?

...
54
...