Kia of St. Catharines

Two cars bought I've only had positive experiences working with two different salesmen from this dealership. They were very friendly and helpful and I didn't feel an I've only had positive experiences working with two different salesmen from this dealership. They were very friendly and helpful and I didn't feel any pressure from them to make the sale. My first car from this dealership was a 2013 Kia Rio and am very happy with it. The second vehicle was a used Honda and they were able to refurbish the front bumper which had a lot of stone chips and it looks practically brand new. I also feel that I paid a fair price for both vehicles. I am referring my nephew to this dealership, who has been shopping for a car for a while. Finance people were also very easy to work with. Overall, very satisfied. More

Professional Friendly Service At Its Best! Looking for and buying vehicles has always been a painful experience for us! For a number of months we had been searching for two vehicles. Each tim Looking for and buying vehicles has always been a painful experience for us! For a number of months we had been searching for two vehicles. Each time we attended a dealership it was the same story, an attempt to steer us in a different direction. It was refreshing to meet Derrick Tomlinson and deal with Kia of St. Catharines as they were professional, friendly and courteous. We purchased our first vehicle there and then the second vehicle was purchased there within 30 days. Without hesitation, I would recommend Derrick Tomlinson and Kia of St. Catharines! Lori and Emidio More

My First Brand New Car Purchase. I just finished My First Brand New Car Purchase. I just finished purchasing a 2014 KIA FORTE. It has the 60 North winter package which has already paid for itself My First Brand New Car Purchase. I just finished purchasing a 2014 KIA FORTE. It has the 60 North winter package which has already paid for itself with this winter. As a young adult, I was hesitate about purchasing a brand new car. That feeling did not last. The staff was friendly, knowledgeable, and courteous. My overall experience was pleasant and comfortable. What impressed me the most about my experience is how Chris and went above and beyond to ensure I was happy with my purchase. They then went even further to ensure that in the future I would be in the best possible position for trade- in, refinancing. This show they cared about the customer, my experience and my future interactions, not just about making a sale. I recommend KIA of St. Catharines with the highest of regards. More

It was the same old story.... I'd been to many dealerships (from Niagara Falls to the GTA) looking to update my vehicle but got very mixed reviews on the level of customer service that i was given dealerships (from Niagara Falls to the GTA) looking to update my vehicle but got very mixed reviews on the level of customer service that i was given. My old vehicle was a 2002 Saturn SC1 (which was in very good shape may i add) but as soon as i rolled onto a forecourt most salesman turned the other way because they made the assumption that i had very little money to spend. Those that did weren't even interested in asking me what my needs were, they purely tried pushing me into a brand new vehicle. Needless to say i went to some of the major players on the market including Honda, Mazda, Toyota and Hyundai which really surprised me when i received the level of service i did. KIA on the other hand was a whole new experience fulfilling all of my needs and making sure i remained fully satisfied throughout the sales process. KIA was the only garage that made the effort to contact me when there was a potential vehicle but at the same time i was never pressured to buy the vehicle. After reviewing several vehicles with KIA they managed to come up trumps with the exact vehicle i was looking for. It ended up being a 2011 KIA Forte EX which ticked all the boxes i was looking for including their warranty and servicing package. I did end up spending more than i would've liked, but the level's this KIA garage went to were over and above my expectations!! I have to give a big thank-you to the team at KIA St. Catharines but more importantly Nav and Eric for their hard work and perseverance as i'm not the easiest person to please! More

As soon as contacted the dealer about upgrading to a new model, they have been helpful without being pushy. Our salesman was attentive, helpful, and kept in touch throughout the entire experience. Sam in pa model, they have been helpful without being pushy. Our salesman was attentive, helpful, and kept in touch throughout the entire experience. Sam in particular was awesome. More

I had been searching for a used Kia Soul for months. I live in London Ontario and had horrible experiences dealing with both Kia dealerships in London. After a search online I called Kia of St Cather live in London Ontario and had horrible experiences dealing with both Kia dealerships in London. After a search online I called Kia of St Catherines and made a drive there to see a vehicle that met my needs. Chris was very friendly and in no way pushy; he respected my opinion and at made me feel comfortable. The price of the vehicle was considerably lower than the same vehicle in London and had no hassles! My experience with Kia of St. Catherines was smooth, easy and stress free. I am very happy with my purchase and have recommended others to visit their dealership. I was worth the 2 hour drive to St. Catherines! More

We were looking for a car in our price range,and we found it at the KIA of St. Catharines dealer. Our experience with Chris Agrapides was friendly,and helpful in our choice of car. When our car,(A SOUL it at the KIA of St. Catharines dealer. Our experience with Chris Agrapides was friendly,and helpful in our choice of car. When our car,(A SOUL 2U) was ready to be picked up,Chris explained every thing which was new for us. Me and my wife recommend this dealer,and when you need a new or used car come and talk to Chris. John Vandenberg More

The entire staff made me feel comfortable from the moment The entire staff made me feel comfortable from the moment I walked in the door. I was greeted by Chris Agrapides. It was his first day. He was ext The entire staff made me feel comfortable from the moment I walked in the door. I was greeted by Chris Agrapides. It was his first day. He was extremely helpful. He then introduced me to Nav Gill. Together, they answered all of my questions and addressed all of my concerns. They were both extremely knowledgeable about KIA products. I had a vehicle in mind as well as a colour. Unfortunately the colour that I wanted was not readily available. Nav proceeded to search for the colour that I wanted. We discussed a second colour as an option. Nav indicated that he would be willing to make some concessions if I chose a second colour. I agreed. I was introduced to Vick Hasan who takes care of the financing side of the business. He was very well spoken and very friendly. He was honest with me and also gave me pointers on how to improve my credit. He was the first person ever that took the time to explain the items on my bureau in detail. For that I am extremely grateful. Once I was approved for financing, it was time to pick up my vehicle. The vehicle was polished and looked fantastic. I have a two year old child and I had to figure out how to install his car seat in my new KIA Sorento. This is where Chantal came in to play. She took the time to show me how to install the car seat. She was extremely friendly and courteous. Despite the fact that she was wearing a skirt, she crawled into the back of the vehicle to hook up my car seat. I was incredibly impressed. She definitely went above and beyond to help ensure the safety of my little boy. Thank you Chantal! I would like to thank the entire team at Kia for the manner in which they dealt with me. They helped me realize a dream of owning an SUV. I will definitely be back for future purchases and I will certainly recommend Nav and his team to anyone who is contemplating buying a new or used vehicle. Sincerely, Yves Cloutier 905-834-6884 Home 905-931-6884 Cell ycloutier@bell.net More

I went to Kia St Catharines with little hope of every owning a brand new vehicle. Being a single mom of 3 and owning my own business doesn't allow much wiggle room for such a gift. I met with Osama wit owning a brand new vehicle. Being a single mom of 3 and owning my own business doesn't allow much wiggle room for such a gift. I met with Osama within a couple minutes of walking in. He was the kindest, friendliest and most understanding associate I have ever met. Working with both himself and Nav they made my dreams come true. I now have a brand new Kia Forte to carry my children in safely. I would not hesitate in recommending Kia of St. Catharines and Osama to anyone that I know. Thanks Osama for making a dream come true. Jennifer Taylor More

I just received my 2014 Kia Sorento from Kia of St. Catharines. I am absolutely thrilled with my new Kia Sorento, but the most important aspect worth mentioning, is the customer service I received fro Catharines. I am absolutely thrilled with my new Kia Sorento, but the most important aspect worth mentioning, is the customer service I received from the employees at Kia of St. Catharines. From the moment my husband and I set foot into the dealership, we felt welcome. The entire experience was pressure-free! Our salesman Robin, was patient, kind, and knowledgable. And, Nav was the BEST! I hope we have continued success once we start servicing our vehicle at Kia of St. Catharines. We highly recommend this location, and the Kia Sorento to anyone looking to purchase a new vehicle, and to experience customer satisfaction at its very best! Once again, Nav is the BEST! More