Jonker Honda

Service We were served professionally and courteously in a timely manner. A very busy dealership. Scott Stephens a genuinely nice young man. Worth the We were served professionally and courteously in a timely manner. A very busy dealership. Scott Stephens a genuinely nice young man. Worth the trip from the Okanagan More

Very efficient, fast service. I enjoy dealing with the service representatives since they are courteous, and knowledgeable people. One comment that I would share is that the quote I enjoy dealing with the service representatives since they are courteous, and knowledgeable people. One comment that I would share is that the quote be given for the total and, then estimate the expected taxes for the final total. This can be a big bill. More

Very satisfied Always in time mentioned before the service. Friendly , made me feel ar ease. Though my car is three years old and I considered going to another loc Always in time mentioned before the service. Friendly , made me feel ar ease. Though my car is three years old and I considered going to another location, this visit made me decided to come back. More

Great Service The service at Jonker Honda was very good. The wheel alignment check was explained by the service man and he did not recommend a complete job. The car The service at Jonker Honda was very good. The wheel alignment check was explained by the service man and he did not recommend a complete job. The car came out clean and ready to go. The seniors discount on Wednesday was appreciated. More

brought my Honda Ridgeline in because of mouse nest smell. I explained that the mouse nest was not in the cabin filter...and only smelled when the window was up. not happy- they checked areas where I told Jonk I explained that the mouse nest was not in the cabin filter...and only smelled when the window was up. not happy- they checked areas where I told Jonker, I had already checked. NOT on mats in back. Jill had lots of reasons....for the half hour check. It is still NOT FIXED. Jill was pleasant, and professional, but had lots of reasons about the problem...BUT, it still smells in truck. I am taking my truck elsewhere to see if they can find the problem. More

Service Excellent experience from scheduling the service to the advisor and the service performed very happy. Car even got washed. Highly recommend and will r Excellent experience from scheduling the service to the advisor and the service performed very happy. Car even got washed. Highly recommend and will return for service in the future More

A Happy Returning Customer Family Great service and efficiency Awesome Love Honda Very helpful Friendly We appreciate getting our new vehicle so quickly and efficiently We are a Great service and efficiency Awesome Love Honda Very helpful Friendly We appreciate getting our new vehicle so quickly and efficiently We are a loyal Honda family Second Honda Fit and still have 05 Odyssey van More

Staff are always efficient and friendly. Past experience especially with the service department has been very good. Andrea Arthurs has been very helpful and answered my questions fully. Whe Past experience especially with the service department has been very good. Andrea Arthurs has been very helpful and answered my questions fully. When a special offer was available she has made me aware of it so I could take advantage of the offer. I have been with the service department since 2009. Recently Peter Howard has been a pleasure to deal with. About a year ago I was shopping the market and after discussing a new Honda with Peter it was determined that I was not satisfied with the offer and not in a great hurry to purchase a new Honda. Peter was pleasant to deal with. No pressure, just plain facts. Recently for a special promotion for used vehicles Peter and I worked a deal for a new Honda civic which I am quite pleased with. Again Peter was informative but not high pressure. More

Efficient Sales and Service The process of getting a car and its servicing was efficiently done by the staff. The car I bought at Jonker Langley Bypass was my first Honda car, a The process of getting a car and its servicing was efficiently done by the staff. The car I bought at Jonker Langley Bypass was my first Honda car, and having the necessary and accurate information about the car and the required services is critical for me. This expectation was met through the staff that I dealt with, Peter Howard and Jill Eden. Both were efficient and professional in their dealings with the customer. More

1st service for my vehicle. Service was fine. However, the customer service on this occasion did not live up to past experience. Hopefully this will improve in the future and be Service was fine. However, the customer service on this occasion did not live up to past experience. Hopefully this will improve in the future and be back where it should be. More