Jonker Honda

Honda Civic I've always had a great experience at Jonker from sales staff to management. Always helpful and getting me fair prices. Will continue to use and recom I've always had a great experience at Jonker from sales staff to management. Always helpful and getting me fair prices. Will continue to use and recommend Jonker. More

Very good Good and friendly service Fast process was also good I will recommend to my family and friends. Jason was the best dealer who I ever met Good and friendly service Fast process was also good I will recommend to my family and friends. Jason was the best dealer who I ever met More

Great service and very pleased with sale. Jonker gave me the lowest price for the specific car that I wanted and provided great service. I used the web question box and got a reply within two Jonker gave me the lowest price for the specific car that I wanted and provided great service. I used the web question box and got a reply within two hours which impressed me. More

Good service and place Very friendly people and professional service as was expected. The advise provided by the customer service person is accurate and give you options for Very friendly people and professional service as was expected. The advise provided by the customer service person is accurate and give you options for future car maintenance needs. More

FIRST CLASS SERVICE FROM A FIRST CLASS DEALERSHIP I bought my car in for an oil change and was greeted by Andrea. The service was completed on time and the car was washed. Professional service by firs I bought my car in for an oil change and was greeted by Andrea. The service was completed on time and the car was washed. Professional service by first class employee's . Thank you Andrea and Jonker Honda. More

Good job. I would recommend Jonker Honda service department they do quick and excellent service, Miguel Bagara a friendly and professional gentlemen . I I would recommend Jonker Honda service department they do quick and excellent service, Miguel Bagara a friendly and professional gentlemen . I would definitely go back again . Thanks for everything . More

Service Department: resolved an internal noise problem on my The service writer-Miguel Bagara - treated my noise issue with professionalism and respect. He came out to my car and personally listened to my noise The service writer-Miguel Bagara - treated my noise issue with professionalism and respect. He came out to my car and personally listened to my noise complaint, then made an appointment for my car the following week. I received a confirming email for my appointment. Upon arrival at the dealership the courtesy shuttle drove me to the mall and picked my up when I received word that my car was ready. More

excellent experience I would recommend jonker honda to anyone that is looking for a vehicle. The sale's team made my experience buying a new car as easy as possible. Every I would recommend jonker honda to anyone that is looking for a vehicle. The sale's team made my experience buying a new car as easy as possible. Everyone was so nice to deal with in every aspect of buying my car. I would definitely buy another vehicle from jonker honda. Thanks for everything. More

Great price with no haggling After a solid month+ of searching, negotiating and trying to find a competitive price on a new or used Honda Odyssey, we had nearly given up. We were After a solid month+ of searching, negotiating and trying to find a competitive price on a new or used Honda Odyssey, we had nearly given up. We were thoroughly worn out from the process and pressure sales tactics of so many car dealerships. Finally, I received an email directly from Erik Jonker asking if there was anything they could do to help with our search for a new vehicle. I communicated our frustration with the new car buying experience thus far and told him what we were looking for and at what price. He promptly agreed to have that vehicle brought in for us at the price we requested. No hassle, no haggling! The vehicle arrived in about a 5 days and we picked it up without issue. While Erik was great to deal with and we are very happy with the new Odyssey, customer service was not ideal once we were handed off to the rest of the team. While Sarav and Linda were both very polite and friendly, the process of picking up the vehicle felt really drawn out and another "sales opportunity" which we were hoping to avoid entirely. Overall, we are happy with the purchase and are glad to recommend Jonker Honda. More

terrible service We have had a few big issues, all involving warranty work, The paint was coming off the wheels and we were getting them repainted under warranty and w We have had a few big issues, all involving warranty work, The paint was coming off the wheels and we were getting them repainted under warranty and when I got the car back one wheel was dark grey and all the other wheels were satin silver which is what they are supposed to be, when I mentioned it to the service customer service person, they said it is just your imagination and its a shadow. My husband had to bring my vehicle back in the next day and talk to the service manager. The most recent issue was the airbag recall and about 10 months ago we called the dealership when the notice came from Honda Canada and the dealership told us the part would be ordered right away and that they would call us when the part came in, we called two months later and were told the same thing , then 6 months later, my husband called and the part was finally ordered and the car went in to get the work done we were also getting the seatbelt fixed at the same time as it was putting the SRS light on all the time and has been doing so since the car was 1 week old. When I got the car back my leather steering wheel was ripped and shredded and the seat was clunking when I went to sit in it. We complained right away and the technician came out and saw the steering wheel and and said" ohh, I think I know what happened" so after some discussion the dealership finally agreed to fix the steering wheel but not the seat, I was told the bushing in the seat was probably broken already, the seat was fine before the car went in, this vehicle was bought new and is a second vehicle for us and only see's 10000km per year if it is lucky, it still smells new. My husband once again had to call the dealership and speak to the manager and finally after weeks of waiting for a part that apparently was sitting in the back, it is going in to be fixed, I am dreading something else happening to my vehicle when it goes it. We have had servicing where fluids have not been topped up or replaced that were part of the servicing, Doesn't make me trust Honda. We were looking at a new Honda Pilot but I think I will go with a Ford Explorer instead for the price and our other vehicle is a Ford and the service at the dealerships is great, All my family are getting rid of Honda's as we have all had issues not just at this dealership but other ones within the province of BC, especially for warranty work. More