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JP Motors
Burlington, ON
770 Reviews
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770 Reviews of JP Motors
December 13, 2016
Excellent service, definitely recommended Dave Dubik did an excellent job; he was helpful, professional. His sense of humor is awesome. Overall, it was a great experience. We certainly recomme Dave Dubik did an excellent job; he was helpful, professional. His sense of humor is awesome. Overall, it was a great experience. We certainly recommend J.P. Motors. More
by mayorok
Employees Worked With
Margarita, Nicholas MacLeod, David Dubik
December 10, 2016
Fast and helpful Appreciated the fast service. All the staff was very helpful. We found the straightforward pricing a refreshing experience. Would definitely go there Appreciated the fast service. All the staff was very helpful. We found the straightforward pricing a refreshing experience. Would definitely go there again for a vehicle. More
by pbr
Employees Worked With
Stella Roeder, Ed Firth
December 05, 2016
Signing over your ownership To make a long story short !! Do not buy a Ford Fiesta or Ford Focus from 2011-2015 . These cars have extended warranty on the transmission became To make a long story short !! Do not buy a Ford Fiesta or Ford Focus from 2011-2015 . These cars have extended warranty on the transmission became of the way it made !! Just look them up before you purchase one . Second don't waste your money on the extended warranty, its garbage. Also if you are trading in your vehicle make sure you they'll them not to change the plate with the Ministry of transportation on till the day you are picking up your new car !! They took mine off my car 2days after I signed over my ownership then I cancelled the car that day !! I didn't know that they did that. 2 months later I was pulled over by the police to tell me my car wasn't registered to be on the road !! I was in total shock. Thank goodness he let me go after 45 mins and I was told to go to the ministry in the next day !! When the lady at the ministry typed in my vin number it said my plates were not attached to my vehicle !! She had to call head office and they said JP motors had them taken off my car to put on the new car but when I cancel it they didn't put them back on my car !! So I had to pay to have them put back on my car and I contacted JP motors and they would not answer my phone call or call me back. Really poor customer service. They then sent me an email telling me I had to go get a safety done on my car again and omission test. And they said GOOD LUCK. So please if you are going to purchase a car here tell them you do not want your ownership signed over to the new car until the day you pick the car up or you will be driving around with no plate to touch your car. I would never purchase anything from them ever again. Thanks More
by Lori
Employees Worked With
Ryan Pattinson, Joe LaFleur
November 28, 2016
Easy Stress-Free Experience Just purchased a 2013 Ford Escape, and It couldn't have been a more enjoyable experience. I never felt any pressure from any sales staff, and obtaine Just purchased a 2013 Ford Escape, and It couldn't have been a more enjoyable experience. I never felt any pressure from any sales staff, and obtained the exact and unique type of financing I requested. More
by Kirk
Employees Worked With
Connie Taylor, Ed Firth
November 18, 2016
Best First Car Buying Experience! This was the best car dealership experience my brother, dad and I have had. This was our first car and Aaron was amazing. He was so helpful to my fami This was the best car dealership experience my brother, dad and I have had. This was our first car and Aaron was amazing. He was so helpful to my family because this was my brother and I's first car. He was honest and gave as many choices as possible. Connie was also fantastic and kind. She sat us down and gave us all the information we needed. Krista was professional and lovely to talk to when sealing the deal. Was such a wonderful and stressless experience! Thank you so much! More
by Katie
Employees Worked With
Connie Taylor, Aaron Park, Krista Medeiros
November 16, 2016
Ford Escape I recently purchased a 2013 Ford Escape from JP Motors in Burlington, Ontario. Although the staff I encountered were all friendly, helpful and knowled I recently purchased a 2013 Ford Escape from JP Motors in Burlington, Ontario. Although the staff I encountered were all friendly, helpful and knowledgeable, I found that having to deal with so many people a bit overwhelming. I would highly recommend this dealership to other people. More
by LAM1962
Employees Worked With
Krista Pattison, Jaclyn Laquinto, Mark Dawson, Service Department, Ed Firth, Keith Johnston, Krista Medeiros
November 14, 2016
Horrible!!!! Absolutely Horrible!!!!! Horrible!!!! Absolutely Horrible!!!!! When I bought the car I purchased what I was told was a warranty to cover all major mechanical parts. Af Horrible!!!! Absolutely Horrible!!!!! When I bought the car I purchased what I was told was a warranty to cover all major mechanical parts. After only a few months of owning the car the starter went. After I brought the car to my mechanic I learned that the warranty was a power train only?!?!? Really? Like I would have spent 2500 on a 18 month power train warranty?!?!? My fault, I guess I should have read all the fine print but I trusted JP Motors at that time. It was going to cost me $435.00 with my mechanic to fix it. Felling a little bit ripped off I called the dealership manager John and asked what we could do to make the situation right. John offered to fix the car and said he would discount the parts and labor but I had to get it to his shop. When I called to book the appointment with JP I asked what the estimated discount price would be but the service clerk was unable to give me a price because John was not in the office. After my mechanic temporarily fixed the starter I brought it in to JP and that’s when things got real slimy. John’s so called discount price was $400?!?!? This is after supposedly discounting 110 of the part and cut labor in half???? Seems to me John raised the prices to make it seem like he was discounting me when in fact he was not. When I called to speak with John and ask why it was only 35 less than what my mechanic quoted me he reminded me I should have gotten a quote before I brought it in ( Seems to me like he told the clerk not to quote me so he could jack me and hold me hostage when I got there). I told him I did request and would have never bothered if I had known and that $35 wasn’t much of a discount, his response was “ If you don’t like it, I will roll your car into the parking lot and leave it there” WOW!?!?!? John Is That what you call standing behind your products and customer service?!?! So just a warning to all reading this DO NOT BUY YOUR CAR FROM JP MOTORS THEY WILL RIP YOU OFF/SCAM YOU!!!!! DO NOT BE FOOLED LIKE I WAS THESE GUYS ARE AS SLIMY AS IT GETS! THEY ARE NOT SALESMEN BUT MORE LIKE CON ARTISTS. LARRY THE OWNER IS A JOKE FOR LETTING THIS HAPPEN IN HIS SHOP. More
by RobArtun
Employees Worked With
Service Department, David McKay, John Mackie
November 10, 2016
Horrible Dealership Purchased a 2008 Uplander 8 months ago. Since the purchase the rear windshield wiper motor has gone, interior power button for side door does not work Purchased a 2008 Uplander 8 months ago. Since the purchase the rear windshield wiper motor has gone, interior power button for side door does not work, passenger door handle cover was a patch job and doesn't stay on and the transmission went. Mister transmission was very helpful and advised that this was an issue their mechanics knew was going to happen eventually. Wish I stuck with Haldimand Motors. Never had issues with their vehicles and were always willing to help. Never buy a vehicle from JP again. They only help you get from them is making sure they get you financed. More
by Dave1970
Employees Worked With
Rob Skorski
November 09, 2016
No pressure, quick and easy I dealt with Thomas when making the purchase of my 2012 Ford Escape. There's not much else to say other than in this fast-paced world, quick and easy I dealt with Thomas when making the purchase of my 2012 Ford Escape. There's not much else to say other than in this fast-paced world, quick and easy is always appreciated. Thomas never once made me feel pressured into making a purchase, rather he answered my questions and gave me the personal time I needed to make a decision. Also, he was very understanding about my hectic schedule and did everything he could to accommodate my requests regarding when I was able to test drive, and even a specific fix I wanted on the vehicle before committing to the purchase. He made things happen, and in no time at all I was behind the wheel of a very reliable vehicle, feeling confident in my choice. No buyers remorse for me, and no bad taste in my mouth regarding the process. I would recommend Thomas as well as JP Motors overall to provide anyone who steps in the door with great service and even better product. Thank you personally, Thomas. More
by Bailey
Employees Worked With
Thomas Steinman
November 06, 2016
Wonderful I did my "shopping" from home (on-line), and went in on a Sunday with 3 cars I wanted to look at. Jim Downs came out to greet me and the wonderful se I did my "shopping" from home (on-line), and went in on a Sunday with 3 cars I wanted to look at. Jim Downs came out to greet me and the wonderful service started there. I found him very knowledgeable about the cars I was interested in which helped in my decision making. Everything went smoothly from the time I drove onto the lot on Sunday, to when I drove out on Thursday with my new car. I have already recommended J.P. Motors and Jim to a couple of people in the market for their next vehicle. Thank you to everyone at J.P. Motors. Lorraine Callowhill More
by Lorraine C.
Employees Worked With
Margarite, Jim Downs
