Humberview Volkswagen

Awesome exp I was given 3 things that could be wrong . Well explained.The work was completed as stated and on time. Informed me if I feel that there is still so I was given 3 things that could be wrong . Well explained.The work was completed as stated and on time. Informed me if I feel that there is still something not right to come back. More

Horrible experience. Never again! Long time customer. Brought my car in for an oil change and not only was the washer fluid NOT topped up when I went to top it up myself I found the di Long time customer. Brought my car in for an oil change and not only was the washer fluid NOT topped up when I went to top it up myself I found the dip stick on the side of the engine block. What kind of shoddy work is being done at this shop? Did they even change my oil? They just lost a long time customer. Was also told I needed new shocks. Brought my car to another independent for a second opinion and shocks are fine but they did find a cracked spring which was missed by Humberview. In short, Humberview are crooks who perform shoddy service. Don’t take your car to Humberview. More

The best dealer Very good job and nice staff friendly and helpfull. Frenk was very helpfull and he explained me for the next appointment Keep up with the good work. T Very good job and nice staff friendly and helpfull. Frenk was very helpfull and he explained me for the next appointment Keep up with the good work. Thanks More

Service Consultant Frank Sbrocchi was the most honest, easiest and amazing person to deal with especially on the service concerns. My GTI looks great thanks Consultant Frank Sbrocchi was the most honest, easiest and amazing person to deal with especially on the service concerns. My GTI looks great thanks to him! More

Maintenance service Frank is a extraordinar service representative Good work ethics Friendly he looks at the costumers needs He gives all the information necessary Frank is a extraordinar service representative Good work ethics Friendly he looks at the costumers needs He gives all the information necessary about the car needs and the repair procedures I am very happy with is services Thank you Frank More

Excellent service especially by Frank Sbrocchi Frank always takes good care of my car, the service is done on a timely manner, today I asked him to complete my 60,000 km service by 10:30 am the lat Frank always takes good care of my car, the service is done on a timely manner, today I asked him to complete my 60,000 km service by 10:30 am the latest, it was finished by 9:54 am., More

Lisa and Frank best to deal with at Humberview Best Team members you have are Lisa and Frank. They are the most valiable members of your team. I suggest that the parts department and technicians Best Team members you have are Lisa and Frank. They are the most valiable members of your team. I suggest that the parts department and technicians departments have a 15 minute morning meeting each day to review who and what services are going to be done 48 hrs before. the client is scheduled to have service. Meaning specifically all parts fit the vechiclesby year style etc. Keeping everyone aware will avoid any headaches and delays to your day. Making sure the VIN number is ALWAYS included on all orders so no fault falls on your dealership. The gate keepers can only do their best if the core team raise their game. Keep Humberview as Numero Uno! More

Bumper to bumper coverage Had water pump start leaking .. I called in to Lisa, she asked please drive car over. Checked and a loaner provided. a couple of days Done! Had water pump start leaking .. I called in to Lisa, she asked please drive car over. Checked and a loaner provided. a couple of days Done! More

Superior service Outstanding customer service. Friendly, explain the work that needs to be done and respectful. You feel like a family member and are always well taken Outstanding customer service. Friendly, explain the work that needs to be done and respectful. You feel like a family member and are always well taken care of. More

Enjoyable experience Nobody wants to spend money on car repairs but when it is necessary it is best when you get Knowledable service managers, Great service, Skilled Nobody wants to spend money on car repairs but when it is necessary it is best when you get Knowledable service managers, Great service, Skilled technicians, And a Pleasant environment. Thank you Humberview More