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Guelph Hyundai

Guelph, ON

4.3
1,625 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,625 Reviews of Guelph Hyundai

July 03, 2013

Apart from the fact that the dealership should have notified us in advance re: the problem with the accelerator re-programming--the visit went well, including the courtesy car rental. More

by standanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McLuhan, John
Jul 03, 2013 -

Guelph Hyundai responded

Hi Stan and Cindy! I see you finally got the password to work; that is great. Thank you for filling out such a great review. Your comments are extremely important to us. We will continue to strive for complete customer satisfaction. We look forward to seeing you again soon!

June 30, 2013

They try to oversell services. Visual inspections poorly done. I had a break service done somewhere else and they still suggested i have to do a break service based on a visual inspection done through the w More

by dnmtsn
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
June 28, 2013

-Short wait for the shuttle to get to and from work. -Short wait for the shuttle to get to and from work. -Tim Card for feedback -complimentary car wash -friendly service -refreshments and snacks in More

by Bchornoboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guys who work in the service department
Jul 02, 2013 -

Guelph Hyundai responded

Thank you for taking the time to fill out our customer satisfaction survey. It brings us great pleasure to keep our customers happy. We look forward to seeing you again!

June 23, 2013

Mark was wonderful-I was so stressed out looking for a car that I needed asap--he answered all questions-very fair and knowledgeable-he calmed me down-showed me everything to do with the car-how it worked More

by masi912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McKane--Richard-and met other people
Jul 02, 2013 -

Guelph Hyundai responded

Thank you, Joyce for your kind words. It's great customer's like you that make our job so easy. We look forward to seeing you in the Service Department and building a long lasting relationship. Enjoy your new Elantra!

June 22, 2013

I've never dealt with a more friendly dealer. You don't feel pressured into buying a car and the will help you get the car you want for the budget you have. More

by TheLordoftheRings80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Severyn
Jul 02, 2013 -

Guelph Hyundai responded

Thank you for your kind words. We are always happy to help in any way we can. Your positive feedback is greatly appreciated.

June 20, 2013

I brought my Hyundai Elantra in for servicing and an oil change. I was satisfied with the service but would have liked to get more personal service such as a car wash afterwards. I find that dealers tend to More

by LOLLIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Jul 02, 2013 -

Guelph Hyundai responded

Thank you for taking the time to fill out our customer satisfaction survey. We are in the process of building a brand new state of the art dealership that will be equipped with a detailing facility specifically for this reason. Currently we do not have the space or the staff to wash each car. But anytime you are in for service and would like a complimentary wash, just ask us and we would be happy to do it. Our #1 goal is customer satisfaction, and your feedback will only help make us better. Thanks again, and we look forward to seeing you the next time you are in.

June 18, 2013

I emailed Jamie regarding a question about a contest and how it was biased because if you were not on Facebook you could not enter it. Jamie promptly emailed me telling about this contest. I bought a car More

by cynner9
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Tieche
Jul 03, 2013 -

Guelph Hyundai responded

Thank you, Cynthia for your kind words. We strive to keep our customers completely satisfied and it brings us great pleasure to know we have succeeded in this with you. We very much look forward to seeing you again soon!

June 17, 2013

When we walked in we were greeted by Mark and we were only casually looking around and possibly looking to test drive. So Mark sat us down walked us through all the steps and did it all while being extre More

by AndrewKaidajScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McKane, Margaret Currie
Jul 02, 2013 -

Guelph Hyundai responded

Thank you so much for such kind words. We sure have an excellent staff, but with customer's such as yourself it makes our job that much easier. We look forward to building a long lasting relationship with you. If you ever have any questions, please do not hesitate to contact anyone at our dealership. Thanks, again!

May 04, 2013

Very pleasant experience. Phill was/is great to deal Very pleasant experience. Phill was/is great to deal with. They have made the whole process of owning my new Sonata very easy and enjoyable. More

by Luis Pereira
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phill Nantais and Andrew Vamos
April 17, 2013

Never disappointed. Always friendly service. Have never had a concern. service is always done and exceeded my expectations. Reasonable prices. Recommend to family and friends More

by NeilAmy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan, John, Amy
Jul 03, 2013 -

Guelph Hyundai responded

Thank you, Neil! It is certainly always a pleasure for us when we see you at the counter. We look forward to seeing you again real soon!