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Guelph Hyundai
Guelph, ON
1,745 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,745 Reviews of Guelph Hyundai
October 25, 2013
The service assistant, Travis, was very welcoming and friendly. He contacted me before going ahead with any extra work and then called again to let me know when the work was done. He was a pleasure to friendly. He contacted me before going ahead with any extra work and then called again to let me know when the work was done. He was a pleasure to work with. More
by BarbaraMerrill
October 25, 2013
Car looks great after complimentary silver cleaning and replacement parts were put in. Tanya was very helpful in setting up a convenient appointment time with courtesy car. Dan is always very knowledgeable replacement parts were put in. Tanya was very helpful in setting up a convenient appointment time with courtesy car. Dan is always very knowledgeable and listens to my requests and questions. I have only delt with Travis a couple times and find him very friendly and works efficiently. Thanks team. More
by lisaeast
October 22, 2013
First time going for service with my new car. Was told on the phone it would take 30 mins., told when I got there it would take 45 mins., and it actually took 1 1/2 hours! Too long and no explanation as on the phone it would take 30 mins., told when I got there it would take 45 mins., and it actually took 1 1/2 hours! Too long and no explanation as to why while I was waiting. More
by libgal
Employees Worked With
Janine Morin
October 21, 2013
Friendly service desk, answered questions about car, unrelated to the service. Estimate of time required for service was accurate. Waiting room was inviting and comfortable. unrelated to the service. Estimate of time required for service was accurate. Waiting room was inviting and comfortable. More
by johnsmcgill
Employees Worked With
John McLuhan
October 19, 2013
Dealership prices for simple oil changes should be cheaper as $45 is quite high. Should cost more like $25-30. Especially for people who drive a lot. cheaper as $45 is quite high. Should cost more like $25-30. Especially for people who drive a lot. More
by Susan11
Employees Worked With
do not remember
October 19, 2013
Although we did not purchase our vehicle in Guelph (purchased in Kitchener), we found the service in Guelph to be exceptional. The staff are very coureous and knowledgeable, and I would not hesitate t (purchased in Kitchener), we found the service in Guelph to be exceptional. The staff are very coureous and knowledgeable, and I would not hesitate to recommend Guelph Hyundai to anyone. We feel very comfortable dealing with this dealership. More
by yogibear1
Employees Worked With
Allan Giles, John McLuhan
October 18, 2013
Every time I have dealt with this dealership it leaves me in a rage. Your prices are very poor value. I suspect the service manager works on commission, and seems to work hardest at running up the bill. I d in a rage. Your prices are very poor value. I suspect the service manager works on commission, and seems to work hardest at running up the bill. I don't think that your company, or maybe it is just Hyundai has any concept of customer service. We are just a bank account for you to draw on as much as possible. Manager calls me first for a couple small add ons to my service ($30 for a $5 light bulb, $80 for a $20 filter!) knowing that he plans to call back a few minutes later to hit me up for the big bill $600 for rear brakes on a car that has 34k on it. I can't stand to walk into your building anymore, it just makes me feel sick! Hope you guys are proud. Last time I complained, VP said she would call me personally, then never bothered to contact me again...par for the course Talked to 2 other people that have bought Hyundai vehicles in the last few years, they don't have a much better opinion, guess while times are good for you, you don't care much about repeat business. More
by brendell
Employees Worked With
Brad Rendell, John McLuhan
October 17, 2013
Travis answered all my questions and provided me with prices for other services in which I am interested. When he did not know the answer he found some one who did. He was also very friendly and personab prices for other services in which I am interested. When he did not know the answer he found some one who did. He was also very friendly and personable. More
by Lorgore
