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Guelph Hyundai
Guelph, ON
1,934 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,934 Reviews of Guelph Hyundai
August 11, 2014
First experience with a dealership This is my first experience dealing with a dealership and I am very happy so far. They were very flexible when I needed to change my appointment multi This is my first experience dealing with a dealership and I am very happy so far. They were very flexible when I needed to change my appointment multiple times and always called back promptly after I had left a message outside of hours. I hope to continue having positive experiences with Guelph Hyundai. More
by allisonpender
Employees Worked With
John McLuhan
August 08, 2014
Dan got me in and serviced on really short notice...thanks! I was over my service by 2300 k's....Dan got me in on really short notice.....when they were servicing my car, they found that I had a nail in a tire I was over my service by 2300 k's....Dan got me in on really short notice.....when they were servicing my car, they found that I had a nail in a tire and were able to patch it.....just the fact that they took the time to look and notice it!! Thanks Dan the service team for some great service indeed :) Jon Beauchesne More
by jbeauchesne
August 08, 2014
Satisfied Customer This was a second trip I made to have my vehicle serviced, as there was not enough time to have it done from the time I brought it over a week or so b This was a second trip I made to have my vehicle serviced, as there was not enough time to have it done from the time I brought it over a week or so before. However, I was compensated for the inconvenience, and personally felt that this dealership came through for me, just like they always have, and my overall experience in the end was a positive one. Keep up the great work, More
by whosredcar
Employees Worked With
John McLuhan
August 08, 2014
Regular Maintenance Service Always a pleasure dealing with Dan and his service team. It is a rare pleasure to actually be able to trust that the people servicing my car are doin Always a pleasure dealing with Dan and his service team. It is a rare pleasure to actually be able to trust that the people servicing my car are doing only what needs to be done (and doing it well). More
by hamilton0699
August 06, 2014
Not What I Expected I was extremely disappointed with the level of service I received. Although my appointment was scheduled for 8:45 I was informed the first shuttle l I was extremely disappointed with the level of service I received. Although my appointment was scheduled for 8:45 I was informed the first shuttle left at 8. When I arrived it had already left. I said I would wait for the next one not a problem. No one showed me where the waiting room was, offered me a coffee, etc. At 845 the shuttle was still not there and I had to go and inquire when it would be back as I had informed when I booked my appointment I had somewhere to be at 9 and was assured the shuttle would get me there. Someone from the service area came out and drove me, however was still late. I had also booked the shuttle for a 4:30 pick up time. I was called at 3:30 to see if I was ready then, as 4:30 is their busy time and couldn't guarantee they would be on time- Again I had asked this when booking the appointment or else I would have made other arrangements. I had a friend drive me to the dealership and I arrived at the same time as the shuttle service... who had 1 person with them... must be the busy time... I was not impressed at all with this service and it was not what I was expecting from the dealership where I lease my car from. I highly doubt I will return to the dealership for my next oil change and maintenance. More
by ab0218
Employees Worked With
John McLuhan
August 06, 2014
review of Scott Shafer Scott was very good with giving me all the time I needed to learn the different features of the new Sonata Ltd. He also said that I could come back t Scott was very good with giving me all the time I needed to learn the different features of the new Sonata Ltd. He also said that I could come back the following week for more help after I have driven the car for a while. More
by James1946
Employees Worked With
Scott Shafer
August 06, 2014
Oil Change & Cabin Air Filter Basically, the cabin air filter needed replacement. I was surprised to find out the location of the filter required as much in labor costs as the fil Basically, the cabin air filter needed replacement. I was surprised to find out the location of the filter required as much in labor costs as the filter itself - you would think that a filter which needs to be replaced yearly, would be a bit more accessible. This really has nothing to do with the actual service department, but affected my rating on price. More
by johnsmcgill
Employees Worked With
John McLuhan
August 05, 2014
service department I brought my car in for service and it was great. They recommended work that needed to be done to fix the problem. Also got my car cleaned and they I brought my car in for service and it was great. They recommended work that needed to be done to fix the problem. Also got my car cleaned and they did a fantastic job. More
by scdespie
Employees Worked With
John McLuhan
August 05, 2014
36K service a shame my "free" oil change resulted in $70 charge but appreciate that they look out for my car and informed me on air filter change required. Also a shame my "free" oil change resulted in $70 charge but appreciate that they look out for my car and informed me on air filter change required. Also really like the convenience of shuttle service - pick up & drop off at stated times. More
by marbo
Employees Worked With
John McLuhan
August 01, 2014
WOW what an experience I went in to visit the dealership to "look" at a used vehicle. I was happily greeted by Scott Shafer. He showed me around looked at a few vehicles a I went in to visit the dealership to "look" at a used vehicle. I was happily greeted by Scott Shafer. He showed me around looked at a few vehicles and showed me the new 2014 Elantra Coupe. He explained the price difference between the new and used and financing. I was completely SOLD. Bought the 2014 Elantra Coupe and am more than completely satisfied. Scott is a great guy, excellent sales man with an incredible sense of humour. Thanks Scott and Guelph Hyundai for making my second largest purchase an easy, worry free and enjoyable one. More
by Missie68
Employees Worked With
Scott Shafer
