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Guelph Hyundai

Guelph, ON

4.2
1,564 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,564 Reviews of Guelph Hyundai

July 24, 2013

We purchased a 2013 Santa Fe from Geoffrey in May. We really appreciated his low pressure and professional approach to sales. Today we had our first service appointment. The service dept was welcoming a More

by giller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Aug 15, 2013 -

Guelph Hyundai responded

Thank you very much for the kind words. We are happy to have you as part of the Guelph Hyundai family. We look forward to seeing you again soon.

July 23, 2013

The service was very good and Scott answered all my questions. He is very knowledgeable of the Hyundai products which puts a person at ease. He works hard for the customer to ensure all of my needs are More

by shanetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
Aug 15, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write in. Scott is one of our longest standing salesmen and we are pleased to know he is just as eager to satisfy the customer today as he was they day he started. We are glad to have you continuing as part of the Guelph Hyundai family. We look forward to seeing you soon in our Service Department.

July 22, 2013

I was very impressed with the overall experience and quite surprised at the quality of the Hyundai in general. Although, we did end up purchasing a new vehicle from Buick, it was not the dealership or a More

by brodeur1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Dawkins, Scott Shafer
Aug 15, 2013 -

Guelph Hyundai responded

Although you did not purchase from us, we greatly appreciate you taking the time to write in and fill out such a great review. Keep us in mind for the future!

July 20, 2013

Service manager may be the only redeeming feature.. Dealership lacks coordination with other dealers. Car was purchased at a Burlington dealership, but service promotions not honoured due to company po More

by Madness13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 15, 2013 -

Guelph Hyundai responded

Thank you for taking the time to tell us your concerns. Unfortunately each Hyundai dealership is independently owned and therefore any in house offers the dealership may be offering cannot be transferred to another dealer. For instance the program that we have where you do 5 oil changes and get the 6th one free could not be used at another dealer. And the same works for us with honouring other dealerships promotions. As for trying to purchase from us, I sincerely apologize that our staff did not go above and beyond to try and meet your requests by bringing in a vehicle from another dealer, if what we had on the lot was not to your liking or specifications. This seems very much out of character for us. Please let me know if there is anything we can do to accommodate you. I hope we are able to do something and turn this experience around. Please feel free to contact me directly at tanya@guelphhyundai.com. I would be happy to speak with you. Thank you again for taking the time to write to us as it is only through communication we can better learn to serve you.

July 19, 2013

I have always been pleased with the Hyundai product, and have been guided by Edmunston's lemon aid guide. This will be my 4th or 5th Hyundai car and my 3rd Accent. Love the service at this location and a More

by Crowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2013 -

Guelph Hyundai responded

Thank you so much for you kind words. We are so happy that we could provide you with such great service all throughout the dealership. We look forward to seeing you again. Thank you for choosing Guelph Hyundai.

July 19, 2013

This would be our 3rd purchase from Guelph Hyundai. When we decided to consider the Elantra we knew we would go back to Allan right away as we had great service with him last time and he is low pressure and More

by acarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles
Jul 19, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write to us. A familiar face is always nice to deal with. We look forward to seeing you again soon in the Service Department. Thank you for choosing Guelph Hyundai.

July 18, 2013

I appreciate johns attention to detail in that he found a screw in my tire during a routine oil change. Thanks for keeping us safe. More

by hdunbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John mcluhan
Jul 19, 2013 -

Guelph Hyundai responded

It is our job to make sure our customer's are completely safe and completely satisfied. It brings me great pleasure to know we have continued in this. Thank you for taking the time to write to us, and thank you, for choosing Guelph Hyundai.

July 17, 2013

Since moving to Guelph I have had my Tucson serviced regularly at Guelph Hyundai. The staff are always pleasant when I call, and when I come into the dealership. They always accommodate the date and tim More

by staceyillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of staff member's name I dealt with.
Jul 19, 2013 -

Guelph Hyundai responded

Thank you, Stacey. Your kind words are greatly appreciated. We look forward to seeing you again. Thank you for choosing Guelph Hyundai.

July 16, 2013

I didn't have to wait very long for the service, I enjoyed having a coffee while I waited and having the magazines really made the time go fast. I liked having an appointment instead of first come fi More

by mcbainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Jul 19, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write to us. Our lounge is so great, sometimes I wish I could hang out in there. We are pleased to hear of your satisfied experience. We look forward to seeing you again soon, Thank you for choosing Guelph Hyundai.

July 16, 2013

Service is always excellent. All employees I have worked with during my visits regarding the service are always very professional. That is why I have given five points in this rating. More

by Leszek50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 19, 2013 -

Guelph Hyundai responded

Thank you so much for your kind words. It is always a pleasure to deal with you Leszek. We look forward to seeing you again. Thank you for choosing Guelph Hyundai.

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