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Guelph Hyundai

Guelph, ON

4.4
1,670 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,670 Reviews of Guelph Hyundai

November 09, 2013

Service desk was very helpful in assisting me to select the best product for my needs at an affordable costs. Service was timely & efficient. While waiting I was offered a comfortable waiting room stocke More

by mfitton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Nov 15, 2013 -

Guelph Hyundai responded

Thank you for your extremely kind words. It is our job to make sure the job is done right and that your are comfortable and at ease while it's being done. Thank you for choosing Guelph Hyundai and we look forward to seeing you again on your next visit.

November 07, 2013

Overall it was a good experience. I have no complaints. Good cappuccino! The wait time was acceptable. Nice to have WiFi access. The people I dealt with were friendly. More

by Jayteejt43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
new?? young fellow initially checked me in - very polite. Don't know his name., John McLuhan
November 06, 2013

I phoned on way back from North Carolina to see if I could get my car serviced. I was impressed thy could fit me in. By having it done saved hour and half trip back. Love the latte More

by Hobo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Nov 15, 2013 -

Guelph Hyundai responded

Thank you for your kind review. We are happy we were able to accommodate you. We look forward to seeing you again on your next visit.

November 05, 2013

I always feel confident when I get my car serviced at this dealership, and have no doubts about the work quality of the personnel involved. More

by benork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Nov 15, 2013 -

Guelph Hyundai responded

Thank you for your kind review. Your confidence in us is a huge compliment, thank you! We look forward to seeing you again on your next visit.

November 05, 2013

We had a great time. Service was fast. We would recommend this to our friends and family. Allan Giles was great to deal with. thanks More

by flamflamflam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles
Nov 15, 2013 -

Guelph Hyundai responded

Thank you for such a wonderful review and your kind words. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

November 05, 2013

Wes is a very possitive, friendly and honest sales man! it was very nice dealing with a TEAM who were ALL very helpful and NOT pushy! I am looking forward to bringing my Mazda in a couple years to upgrade More

by blasioli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2013 -

Guelph Hyundai responded

Welcome to the Guelph Hyundai family! We are so glad to hear of your experience. Wes is one of the newest members of our sales team and we couldn't be happier to have him aboard. We look forward to a relationship with you for many years to come. Thank you for choosing Guelph Hyundai.

November 04, 2013

We had reviewed the Santa Fe on the Hyundai website so when we got to the dealership we had a good idea what we wanted. Mark McKane was our salesman and he was very attentive to our needs and recommended More

by AnnetteKalapaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2013 -

Guelph Hyundai responded

Congratulations on your brand new Santa Fe. You will truly love that vehicle. We are happy to welcome you to the Guelph Hyundai family and look forward to building a long lasting relationship! Thank you for choosing Guelph Hyundai.

November 04, 2013

It would have been a better review if I had more interaction with staff. Unfortunately, the service advisor spoke to me for 15 seconds and I had zero interaction with the mechanic. The car was at More

by jposluns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Nov 15, 2013 -

Guelph Hyundai responded

I apologize you felt neglected by our service team. We are usually prided on the fact that everyone that comes here feels like family. Perhaps it was an extremely busy day and the Service Advisor was behind. That is no excuse, I understand, and we promise to make sure your experience the next time is a more positive one. Thank you for taking the time to write in. We look forward to seeing you again on your next visit.

November 01, 2013

THE BEST SERVICE I HAD IN ANY PLACE .DON AND HIS TEAM .NOT THE SALES MAN HE SOLD THE CAR TO ME. AND YOU KNOW WHY?.I WILL COME JUST FOR SERVICE CENTRE.THANK YOU FOR ALL THE TEAM. AZAH FARAG More

by AZAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN WIGHMAN AND HIS TEAM
Nov 15, 2013 -

Guelph Hyundai responded

Thank you for taking the time to fill out our review. Your kind words are greatly appreciated. We look forward to seeing you again soon!

October 31, 2013

Was told 1.5 hrs. Was not then told 1.5 hrs just to get the rims. 2.5 hours later I was finished. Last time I will go to Guelph hyundai for anything. New car included. Not the first time my loyalty has bee More

by Matthewsforves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 15, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write us your concerns. I completely understand your frustration and I want to sincerely apologize for the delay in your appointment. We have been extremely busy due to the time of year and we over booked ourselves. We have since then hired another technician to help alleviate the amount of appointments we have. Our #1 goal is customer satisfaction, and I am extremely sorry we failed you in this. We would love another chance, but understand if you will not be back. Again, thank you for taking the time to write to us.

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