Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Guelph Hyundai
Guelph, ON
1,563 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,563 Reviews of Guelph Hyundai
August 29, 2013
I had scheduled an appointment for an oil change and it took over an hour and a half. I had sent a friend to do this as I had to work thinking that it would only take at the most half an hour. Apparently took over an hour and a half. I had sent a friend to do this as I had to work thinking that it would only take at the most half an hour. Apparently there wasn't enough hoists available. I could have taken it to a quick oil change and been in and out of there in 15 minutes but chose to go through my dealership. I thought at the very least they could have given me a discount or something for waiting for so long. Very disappointed in this service. More
by cathyboughton1964
August 28, 2013
Even thought I purchased my car at the Waterloo dealership, I really enjoy going to the Guelph dealership to get things fixed/serviced. The people are so friendly & knowledgeable. The lounge make dealership, I really enjoy going to the Guelph dealership to get things fixed/serviced. The people are so friendly & knowledgeable. The lounge makes 'waiting time' go by so much quicker. Also the girl who does the shuttle service is always a pleasant to talk to. More
by IndigoBlue08
Employees Worked With
John McLuhan
August 28, 2013
My first service was excellent. The staff was very efficient and professional. The waiting room was "home away from home". I will continue to return for service on my car. Thanks again. C efficient and professional. The waiting room was "home away from home". I will continue to return for service on my car. Thanks again. C More
by cpanchyshyn
August 27, 2013
Guelph Hyundai has by far the friendliest and most accommodating service staff throughout the 3 dealerships I have now had dealings with. It is good that I now work in Guelph as that is the reason fo accommodating service staff throughout the 3 dealerships I have now had dealings with. It is good that I now work in Guelph as that is the reason for my visit to this dealership. Thanks for the courteous manner in which I was dealt with. More
by GregVillamere
August 26, 2013
Service staff try to provide problem solving to auto issues that often leads to lower cost repairs. I appreciate that my best interests are important. I am much more likely to get service and mainten issues that often leads to lower cost repairs. I appreciate that my best interests are important. I am much more likely to get service and maintenance done knowing I will be treated fairly. More
by beemak
Employees Worked With
John McLuhan
August 23, 2013
My experience was a great one at this hyundai dealership. I really enjoyed the lounge area. It was very nice and comfortable. Lots of television channels to choose from, magazines to read, comfy chairs an I really enjoyed the lounge area. It was very nice and comfortable. Lots of television channels to choose from, magazines to read, comfy chairs and snacks/drinks. This is the nicest dealership I've been to. The staff were very friendly and seemed knowledgeable - even printed me off a separate piece of paper that clearly stated further maintenance that is needed on my vehicle, which I found very helpful. I also appreciate the staff topping up my fluids, as other dealerships have actually forgotten to do this. I felt the price was fair and competitive with other dealerships as well. Overall a very good experience with the Guelph dealership. I was very impressed. Thank you More
by laceykendall
Employees Worked With
John McLuhan
August 23, 2013
I always feel at home, when I bring in my car for service. I received immediate service from John and this is very impressive. I experience this every time that I bring my car in for service. I find service. I received immediate service from John and this is very impressive. I experience this every time that I bring my car in for service. I find Dan very personable and wants to know how things are going in my life. I appreciate this because I am seen as a person and not a number. More
by allanquinton45
Employees Worked With
John McLuhan
August 22, 2013
Went in to test drive an accent but the trim I was interested in was not available to drive so I drove the base model which was unimpressive. I then test drove the elantra hatchback which was a much n interested in was not available to drive so I drove the base model which was unimpressive. I then test drove the elantra hatchback which was a much nicer car but priced next to a Mazda 3 sport fully loaded, which I was also looking at, it was more expensive with no added accessories. The test drive route was also not sufficient for how I wanted to feel out the vehicle. More
by Anewmast
Employees Worked With
Allan Giles
August 20, 2013
As always, the service was fast and the staff friendly. Clean Customer waiting area with great amenities. Would highly recommend Guelph Hyundai for Sales or Service! Clean Customer waiting area with great amenities. Would highly recommend Guelph Hyundai for Sales or Service! More
by Newcomkj
August 19, 2013
The staff was very helpful throughout our car buying experience. Thorough explanation of the workings of the vehicle and hunting down one thing not mentioned in the owners manual. It was how to change experience. Thorough explanation of the workings of the vehicle and hunting down one thing not mentioned in the owners manual. It was how to change the temperature display from degrees F to degrees C. More
by jsrocky5
Employees Worked With
Derek Dawkins
