Guelph Hyundai

Friendly staff and trying to make sure everything is fine with the vehicle. However, took the car in for an oil change and they notified me I needed a flush as well, no problem. I am still wondering why they with the vehicle. However, took the car in for an oil change and they notified me I needed a flush as well, no problem. I am still wondering why they noticed that part but not my service engine light was on and never addressed and the fact my brakes needed fixing - badly which I did not realize. The brakes were fixed by another auto shop. Overall, friendly professional staff but the mechanics might want to be more thorough on the car inspections. They could have mentioned the brakes "might" need fixing downt the road. Recommended, but as average service. More

Went in for installation of snow tires and oil change. The vehicle was checked over and a couple of other services were found to be needed. This was shared with me with cost estimates before the extra wo The vehicle was checked over and a couple of other services were found to be needed. This was shared with me with cost estimates before the extra work was done and,as a woman, I appreciated that John did not "talk down" to me. I also appreciated getting a senior's discount. Have been in many service departments over the years and this is one of the best. More

I was scheduled to come in for my regular oil change and decided to look at purchasing some winter tires. Travis was very pleasant and helpful explaining the tires that I would need for my car and the spec decided to look at purchasing some winter tires. Travis was very pleasant and helpful explaining the tires that I would need for my car and the specials that were on at the time. I decided to purchase my winter tires and the service I received for both my oil change and my tires was excellent. I would definitely recommend this dealership to my friends and family. More

Fabulous service, took exactly how long I was expecting. Customer lounge was clean, wifi was great value add. Will definetely come back to this dealership for next service. Customer lounge was clean, wifi was great value add. Will definetely come back to this dealership for next service. More

Hi Brought both my cars in for service and put snows Hi Brought both my cars in for service and put snows on my Elantra GT. Service was great as always and John the Service Manager is fantastic to wor Hi Brought both my cars in for service and put snows on my Elantra GT. Service was great as always and John the Service Manager is fantastic to work with. More

We've bought two Hyundais (Sonata and Tuscon) from Guelph Hyundai and return regularly for service. Sales people are very helpful, and we have always received good, prompt service. Highly recommended. Guelph Hyundai and return regularly for service. Sales people are very helpful, and we have always received good, prompt service. Highly recommended. More

Business places are not what they use to be. It use to be that the customer was always right and they use to get treated with respect. Now, you get treated as just a number, with no respect or courtesy, a be that the customer was always right and they use to get treated with respect. Now, you get treated as just a number, with no respect or courtesy, and that's after waiting God knows how long for some service or help. So it was really nice to walk into Guelph Hyundai and get treated as if you were number 1. More

Very friendly staff and good service. Waiting area is much nicer than other places. Price was a little more than other oil change companies, but better service is worth the price. Wait time was very long much nicer than other places. Price was a little more than other oil change companies, but better service is worth the price. Wait time was very long (almost 2 hours) considering amount of work done. Oil change should only take approx 1/2 hour. This brought my rating from great to just good. I will definitely come back though! More

Purchase experience has been decent so far. Mark was our sales rep and was very helpful, and pleasant enough to work with. I had left for a bit and come back to showroom to almost no reception at all. M sales rep and was very helpful, and pleasant enough to work with. I had left for a bit and come back to showroom to almost no reception at all. Mark was engaged with another customer, but additional staff were sitting talking amongst themselves without any engagement at all. Could have been a bit more engaging and friendly on the front end. They were very pleasant once a purchase agreement had been reached, but not so engaging before that. Interested to see how the post-purchase experience is, as I so far feel just "ok" with the service, but not blown away. More

The process of purchasing my new car was very smooth, and the staff were patient with all my questions, as well as my schedule. I do not know of anything else they could have done to be more informative, pro the staff were patient with all my questions, as well as my schedule. I do not know of anything else they could have done to be more informative, professional and courteous on any of the several occasions that I visited the dealership. More