Guelph Hyundai
Guelph, ON
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1,944 Reviews of Guelph Hyundai
New Home - Same Great Service Service reminder mailing always helpful & bonus of $65 discount on service being done during this call was appreciated. Dan & his team continue to of Service reminder mailing always helpful & bonus of $65 discount on service being done during this call was appreciated. Dan & his team continue to offer consistent service and an overall positive customer experience despite the changes and settling in being coordinated with their new surroundings - thanks Gentlemen. More
Slow Leak Tire As usual, the staff here has been very helpful and were able to accommodate me in an expedite fashion. They found the problem quickly and fixed it to As usual, the staff here has been very helpful and were able to accommodate me in an expedite fashion. They found the problem quickly and fixed it to my satisfaction. Love the new location and I'm very impressed that the dealership is being pro-active in having a gender neutral bathroom- bravo for thinking ahead and outside the box. More
New Location Took my car in for regular oil change service, service was excellent as always, waited longer then expected, but did not mind too much. Staff is frien Took my car in for regular oil change service, service was excellent as always, waited longer then expected, but did not mind too much. Staff is friendly and helpful. Love the new location More
Brand new car quality issue Dealership has been great just disappointed in the initial quality of the vehicle as two rear defroster wires werent working. Wes and Derek were great Dealership has been great just disappointed in the initial quality of the vehicle as two rear defroster wires werent working. Wes and Derek were great and service was helpful an easy to work with. More
Excellent Service! Excellent service! Visiting family in Guelph over the holidays, we needed an emergency repair. They got our car in right away on Saturday and went abo Excellent service! Visiting family in Guelph over the holidays, we needed an emergency repair. They got our car in right away on Saturday and went above and beyond. We had our car back in no time and they even diagnosed and fixed a pre-existing engine light problem that had been nagging us for the last year. They were very fair and professional! J. Laszlo More
smiles and service I have been a regular customer for years and you never fail to surprise me with your outstanding service , but more than that I am always treated wit I have been a regular customer for years and you never fail to surprise me with your outstanding service , but more than that I am always treated with great smiles and a friendly "welcome". The "Welcome" makes my morning and the service completes the rest of the day..many thanks. The car purrs and so do we. Bev and Don Pullen More
Transmission issues Brought our 2013 Elantra in because of some strange lurching in first. Dave got all the necessary info and passed it on to service. Had some computer Brought our 2013 Elantra in because of some strange lurching in first. Dave got all the necessary info and passed it on to service. Had some computer updates done and hopefully all is fixed! More
Great Service! We have purchased our very first brand new car from this dealership and we are very pleased with the service. The new dealership looks amazing! I was We have purchased our very first brand new car from this dealership and we are very pleased with the service. The new dealership looks amazing! I was told that the Service#1 will take about 45 mins and it was completed in that time frame. Keep up the good work! More
Thorough, but way too slow. I took my Sante Fe in for an oil change (service 1), so of course they do an inspection and found my brakes need replacing. Fine, but why did it take I took my Sante Fe in for an oil change (service 1), so of course they do an inspection and found my brakes need replacing. Fine, but why did it take 2-1/2 hours to get to that point? I didn't expect to be sitting at Hyundai all day on christmas week. I suspect like at many dealerships, appointments don't matter, they get to wait until the walk-ins are taken care of. Or they overbook even though I called almost 2 weeks ago. They gave me a ride home to wait while the work was being done, but it wasn't done before the shuttle driver was off, so that tacked on an extra $25 taxi bill for me to be able to get my car to use in the evening. Then Jason had the nerve to say "You should have called me, I'd have picked you up". Easy to say. Now I'm the chump for finding my own ride. Too little too late on that offer. I also spent a lot of time in the new lounge, which I must say is poorly arranged--there are more seats facing away from the television than facing it. Only 3 chairs face the screen, 3 face the tiled wall and 5 ( 2 chairs, 3 ottomans) sit under the tv facing those watching the screen. Quite uncomfortable. Brian the mechanic was wonderful, stayed late to get my car done the same day I brought it in; Dan kindly offered him a time swap on Christmas eve to facilitate that, but it shouldn't have been necessary. Naturally the unexpected $1300 bill has soured my experience in your nice new facility; hopefully it works out better next time. More
good service department! Great new, modern, clean dealership. Very large showroom, beautiful waiting room, very large selection of new and used cars. Very well-organized and Great new, modern, clean dealership. Very large showroom, beautiful waiting room, very large selection of new and used cars. Very well-organized and efficient service department. More












