Guelph Hyundai

Took in for standard servicing, job was completed, quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by quicker. More

The service was fine and the shuttle was very helpful to and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa More

Everyone was incredible helpful in helping me get into a new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accid new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accident, I stopped by the dealership to see if they could assist. They really went above and beyond, giving me advice, hints and tips for dealing with my insurance company and bank, and just making sure that I was taken care of. On a scale from 1 to 10, these guys rate a 100! More

I do not want to sound cheap and frustrated, but I suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat wit suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat without making a mess. I asked them to bag them if possible as well. The service took over one hour when I was told it was going to be 30 mins. I was there at 8am sharp. Disappointed it took so long. I prepaid over the phone but then found out I needed to pay $2.40 for the 4 tire bags. I couldn't believe I paid what I did, waited as long as I did, then had to go out and get <$3 from my car for bags. I was told that I hadn't been in for regular service either. Right! Because of reasons like this. Never a clear answer from service when I first bought my car brand new either. The service program is overwhelming. Simplify that and I'd be happy. I have also overheard a few times other people also confused by all the regular scheduled maintenance in order to meet warranties. This leads to 3 things: people feel overwhelmed so they don't care for their cars, they feel ripped off bc they don't understand, or they are actually being ripped off. I love my car, but would love more transparency. And I'm very unhappy about the measly $2.40 believe me! More

Usual Great Customer Service. The only negative aspects of my last experience would be that the appointment I scheduled wasn't recorded (although they still completed the work I needed done) and that the w of my last experience would be that the appointment I scheduled wasn't recorded (although they still completed the work I needed done) and that the work took longer than they had told me it would. More

The salesman was very helpful and was able to help get a new vehicle quickly. This was very much appreciated as purchasing a new vehicle was unexpected. new vehicle quickly. This was very much appreciated as purchasing a new vehicle was unexpected. More

The sales person was helpful in our making a decision, the financing was arranged very quickly and efficiently, Good experience overall and pleased with the product. The only issue we had (and still have the financing was arranged very quickly and efficiently, Good experience overall and pleased with the product. The only issue we had (and still have) is with the bluetooth is not working as it should. More

Scott was very friendly and outgoing and was easy to work with. He followed through with phone calls to keep us up to date about when our new car would be ready for pick up. When we had questions of a fina with. He followed through with phone calls to keep us up to date about when our new car would be ready for pick up. When we had questions of a financial nature, Scott took the time to consult with knowledgeable people at the dealership to get answers. He reviewed the purchase paperwork with us in a timely and efficient manner, not dwelling on points that he realized we understood. He was a pleasant salesperson to deal with. We are thrilled with our new Elantra GLS. Thanks. Tom and Martha Knowlton More

After an accident left us needing a new vehicle, we started looking at the options that met out needs from the various brands. After doing our own research and speaking with friends we had narrowed it started looking at the options that met out needs from the various brands. After doing our own research and speaking with friends we had narrowed it down to 3 choices (Toyota Matrix, Mazda3 and Hyundai Elantra GT). We wanted a hatchback and decent mileage so these fit the bill. Using the web we found the cars we wanted to test drive and went to the dealers to check them out. The Hyundai team was very accommodating and friendly and walked us through the process seamlessly. We were very comfortable with the staff and didn't feel any extra pressure to buy the up-sells that were offered by sales and financing staff. They just presented the options and let us decide. More