Guelph Hyundai

First time in new dealership, WOW! Went in for first service and was blown away by the friendliness of staff and speed of service. Service department is well designed letting you avoid Went in for first service and was blown away by the friendliness of staff and speed of service. Service department is well designed letting you avoid the poor weather outside, just drive inside and drop off your vehicle. The waiting lounge is very comfortable with complimentary coffee and snacks on hand. Sales associates were friendly and helped me use their new coffee machine. While waiting Mark stopped by to say hello and see how the new vehicle he sold me was doing. Great staff, service and building. Not much more you can ask for. More

Continued quality customer service Have owned Hyundais since 1990 & have again enjoyed a very positive customer service service experience. Service adviser Donnie LaChance was very hel Have owned Hyundais since 1990 & have again enjoyed a very positive customer service service experience. Service adviser Donnie LaChance was very helpful. Service was completed within time frame given. Also renovated service area & larger lot makes things so much easier. More

fast friendly service This is the second Hyundai we have purchased from Guelph Hyundai. We have always had great service on our vehicles from the courteous, knowledgeable a This is the second Hyundai we have purchased from Guelph Hyundai. We have always had great service on our vehicles from the courteous, knowledgeable and friendly staff. We would recommend both the quality of the vehicles and the post-sale service. Thank you all. More

Awesome! I always get great, professional and friendly service and this visit was no different! Guelph Hyundai goes above and beyond. Love the new location t I always get great, professional and friendly service and this visit was no different! Guelph Hyundai goes above and beyond. Love the new location too! Thanks for another great experience! Maria More

First Service Thanks Dave for a great experience with my first service, the new location is wonderful, clean, bright and friendly. The waiting room is also very nic Thanks Dave for a great experience with my first service, the new location is wonderful, clean, bright and friendly. The waiting room is also very nice, and the staff very friendly. My service did not take long and Dave answered all my questions. I will be booking in for detailing in April. I find the drive up service an excellent idea. Thanks Guelph Hyundai More

Quick and Easy Experience I just had a service 3 completed on my Sonata. Booking the service was very easy and the availability was excellent. The shuttle service was fast I just had a service 3 completed on my Sonata. Booking the service was very easy and the availability was excellent. The shuttle service was fast and friendly. My car was ready in a timely manner. Overall a great experience. We will be back for sure. More

Helpful and Professional Guelph Hyundai's Scott Shafer made buying a car on short notice a breeze. He was kind, professional and knew exactly what to offer me in accordance wi Guelph Hyundai's Scott Shafer made buying a car on short notice a breeze. He was kind, professional and knew exactly what to offer me in accordance with my needs. No hassle, no push, Scott tells you what you want and lets you decide. This dealership was an absolutely pleasant experience and I would recommend it to anyone looking to buy a car from a friendly and informative staff. More

Maintenance Service Another excellent experience with the Guelph Hyundai Service Department. Love the new location's drive-thru service feature! Thanks to Dave for being Another excellent experience with the Guelph Hyundai Service Department. Love the new location's drive-thru service feature! Thanks to Dave for being so accommodating and thanks for the usual friendly, quick service. Kim W. More

loyal Hyundai Customer! I am no a mechanic and trust the Team at Guelph Hyundai to take care of my vehicle. I would recommend a Guelph Hyundai to my friends and family. I am no a mechanic and trust the Team at Guelph Hyundai to take care of my vehicle. I would recommend a Guelph Hyundai to my friends and family. More

Purchase of 2015 Veloster Feb 18, 2014 by Ali Webber My experience was quite enjoyable with the Guelph Hyundai staff! The day I walked into the dealership, I was "only looking" but Mark McKane (and lat My experience was quite enjoyable with the Guelph Hyundai staff! The day I walked into the dealership, I was "only looking" but Mark McKane (and later Rys Evans, the Finance person) convinced me I should be buying a Veloster! Mark was expecting us and quickly we got down to business. Mark explained all the features of the Veloster and answered all questions with expertise and efficiency. If he didn't know the answer, he promptly returned with an answer. Mark's expertise, friendliness and listening skills made this sale possible. Then Rys Evans finalized the Sales Process with efficiency. The "pickup" day was smooth and efficient because Mark and Rys ensured it would be. Great job fellas! The only 'less than positive' remark I have is about the entire "process" of buying a car. It took way too long. We arrived at the dealership (not sure the evening now) at about 6:30 and didn't leave (with a Sales Agreement) until almost 10 pm. What took the time was the "back and forth" between sales point and managers for approval or info...and to me, this is not effective customer service. Yes numbers had to be crunched but the lengthy "process" has not improved much since I bought my first new car decades ago. Can the cumbersome Sales Process be expedited more quickly for customers whose time is also valuable? Overall though, I would buy from Hyundai again...great products and service!! I got many hours of enjoyment from my Elantra and now have a new sexy Veloster to have fun with!! Sincerely, Ali Webber More