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Guelph Hyundai
Guelph, ON
1,772 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,772 Reviews of Guelph Hyundai
July 29, 2014
Great Customer Service Won't take my Hyundai anywhere else!! The team in Guelph are fantastic. Although the issue wasn't fully resolved, they went above and beyond to make s Won't take my Hyundai anywhere else!! The team in Guelph are fantastic. Although the issue wasn't fully resolved, they went above and beyond to make sure they tried everything to fix the vibration of the rear passenger seat. More
by Jeffrey Thomas
Employees Worked With
John McLuhan
July 28, 2014
Excellent Service and 100% A-Okay!!! Long story short, Guelph Hyundai came through for me. If there were any problems, they had them automatically resolved and have always been good to me Long story short, Guelph Hyundai came through for me. If there were any problems, they had them automatically resolved and have always been good to me. KEEP UP THE EXCELLENT WORK!!! More
by whosredcar
Employees Worked With
John McLuhan
July 25, 2014
Car buying experience I use in need of a car do to being in an automobile accident and decided to look into Hyundai and had a very good experience. I was a Toyota owner and I use in need of a car do to being in an automobile accident and decided to look into Hyundai and had a very good experience. I was a Toyota owner and decided to change it up. I'm hoping the service is as good as Toyota. Most of the people went out of there way to help me as a new customer. I'd definitely pass on a good word! More
by hubersk
Employees Worked With
Marty, Rhys Evans
July 21, 2014
Bought second new car My family has bought a total of 7 new hyundai's from Scott! And we have 9 all together. They are awesome quality economic vehicles and the new ones l My family has bought a total of 7 new hyundai's from Scott! And we have 9 all together. They are awesome quality economic vehicles and the new ones look dead sexy. Scott should be sent on a trip of his choice with his wife on hyundai's dime all inclusive for a couple weeks as from what I have seen is the best you guys have for sales. Very pleased with our new elantra and accent More
by liplesseagle
Employees Worked With
Scott Shafer
July 17, 2014
good customer service Overall good experience again dealing with the service department. All repairs were completed on the scheduled time given. Explained all work that w Overall good experience again dealing with the service department. All repairs were completed on the scheduled time given. Explained all work that was done and what may be required in the future. More
by lstintx
Employees Worked With
John McLuhan
July 16, 2014
Great and Friendly atmosphere We had a wonderful experience with Adrian when my wife and I showed up to look for a new car. It was our first big purchase and our first purchase of We had a wonderful experience with Adrian when my wife and I showed up to look for a new car. It was our first big purchase and our first purchase of a brand new car. We couldn't have been happier with the young professional that came to our aid when we first stepped onto the lot to browse. Adrian was incredibly helpful, professional, and uplifting. It made the entire experience easy and fast. Not once was he pushy or aggressive in his sales (something I cannot stand) and he was incredibly thorough and detailed with getting us the right car for the right price. There was no hiding behind numbers or false promises, anything he said he would try to do to make our new buy memorable was done to the upmost. We are incredibly happy with how our transaction turned out and the new car we now have sitting in our driveway. Seeing as Adrian was new when we first met him, we had no idea about it until he told us later that day, it was a pleasure to have met him and we have been recommending anyone we know of who is looking into purchasing a new vehicle to strongly consider Hyundai Guelph because of the great experience we had there. Thanks for making it a memorable day. More
by BombaMan
Employees Worked With
Adrian Piattelli
July 16, 2014
Efficient My lube oil and filter didn't take much longer than a quick lube service centre and I trust my Hyundai dealer a lot more. My lube oil and filter didn't take much longer than a quick lube service centre and I trust my Hyundai dealer a lot more. More
by Wuzzy
Employees Worked With
John McLuhan
July 10, 2014
Great Customer Service I'm always impressed with the professionalism of the service department at this dealership. They are friendly, fast and very good at managing expecta I'm always impressed with the professionalism of the service department at this dealership. They are friendly, fast and very good at managing expectations regarding time for completion. Historically I've not used the dealership for service but Guelph Hyundai keeps me coming back. More
by Pooker
Employees Worked With
John McLuhan
July 07, 2014
$50 for an oil change, but $60 to replace 2 $1.00 lights? As usual, this dealership tried to gouge me again. They wanted $60 just to replace 2 running lights that are worth about $1 a piece, The service mana As usual, this dealership tried to gouge me again. They wanted $60 just to replace 2 running lights that are worth about $1 a piece, The service manager refused to show me which lights were burned out, telling me that I could figure out for myself, when refused their bloated service charge. The whole service was only $50, including oil, filter, etc. One time it was $80 for a $20 cabin air filter. They also wanted $650 to replace rear brake pads and rotors that wore out in only 35k. I had quality name brand parts installed for $250. It is obvious that the service manager and mechanic seek to greatly pad their salaries with big commissions for any service they can sell you. When I complained about the $80 filter(which they didn't quote before they installed it), I was told I was lucky I wasn't charged $150. These idiots show no real understanding of customer service, and politeness. The dealership pushed me into paying $300 for a coupon book that offers some minor discounts and a couple free car cleanings. When I used a coupon for a free injector cleaner, I got a call telling me I needed to spend $50 on in-house injector cleaning. Every time I ask about getting the free car cleaning, I get stalled by the service managers telling me that they are booking that a month in advance, but then never offered to book the cleaning. It is apparent that the dealership oversold this service, but is unwilling to hire the staff to do the work in a timely manner, so they try to discourage the customer from redeeming them. Every time I leave this dealership in a very foul mood. I will never buy another Hyundai, as long as I live in Guelph, because I don't want have to travel out of town for every simple service. Guelph Hyundai is a short-sighted company that doesn't realize that milking their customers doesn't encourage repeat business. More
by brendell
Employees Worked With
John McLuhan
July 03, 2014
Recall I received a notice in the mail in reference to an airbag recall. I called them up to check it out plus get an oil change. It took shorter than I wa I received a notice in the mail in reference to an airbag recall. I called them up to check it out plus get an oil change. It took shorter than I was expecting, that's a huge bonus in my books. More
by IndigoBlue08
