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Guelph Hyundai

Guelph, ON

4.3
1,627 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,627 Reviews of Guelph Hyundai

January 06, 2014

When i called the answer was responded in a timely manner, which was great. Dan was busy when I arrived and so Travis came out of the shop and immediately assisted me. He then let me know of a servi More

by Joanne33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for your great review. Keeping you informed on additional services required or maintenance due in the near future is extremely important to us. All of our Service Advisors are extremely knowledgable and always have your best interest at heart. We look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

January 01, 2014

For our first brand new car we were checking out every car dealership in the city, when we arrived at Hyundai we were truly amazed at how everyone treated us and our 1 year old daughter. It was as if we h More

by KikiMcKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
January 01, 2014

oil change done-and had a noise when lifting the trunk up and down -was lubricated however got home and noise still there-unable to return so soon-as busy but will mention it next time I go for service More

by masi912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry-unable to recall-
Jan 22, 2014 -

Guelph Hyundai responded

Thank you for taking the time to fill out our review. I apologize the noise was not addressed on your last visit. We would be happy to take a look and get it fixed as soon as possible. We appreciate your business and look forward to seeing you again on your next visit. Thank you for choosing Guelph Hyundai.

December 31, 2013

I always feel very comfortable going to this service centre. I know that they will be straight forward with me and give me the best service possible. They look at me as a person and not just a car. They More

by Murrayme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 28, 2013

Amazing customer service! Quick and easy financing and car delivered by my requested date. Car was clean and full of gas. Wes even had it warmed up for me when I picked it up! More

by AmandaCarolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 24, 2013

Took in for standard servicing, job was completed, quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by More

by glfr13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2013 -

Guelph Hyundai responded

Thank you for your outstanding review. We are very pleased to hear of your great service. We look forward to seeing you again soon. Thank you for choosing Guelph Hyundai.

December 24, 2013

From the moment we entered the dealership we were greeted with smiles and handshakes. Justin was very knowledgeable, and we took out our model for a test drive. However, we did not buy that day. We actual More

by moneygirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 20, 2013

The service was fine and the shuttle was very helpful to and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa More

by Lmcallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Dec 31, 2013 -

Guelph Hyundai responded

Thank you, Lisa for a wonderful review. We are happy we were able to accommodate your needs for a ride to and from work. We look forward to seeing you again. Thank you for choosing Guelph Hyundai.

December 18, 2013

Everyone was incredible helpful in helping me get into a new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accid More

by blktango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles, John McLuhan
Dec 31, 2013 -

Guelph Hyundai responded

Thank you for your outstanding review. We are very proud of the incredible team of people we have with us. Thank you for choosing Guelph Hyundai.

December 17, 2013

I do not want to sound cheap and frustrated, but I suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat wit More

by sabeirnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember. 8am Monday Dec 16, 2013
Dec 31, 2013 -

Guelph Hyundai responded

Thank you very much for taking the time to write us your concerns. Your voice is extremely important to us. I want to sincerely apologize for the way we made you feel. We do provide a maintenance schedule that better helps outline the required services in order to maintain warranty. This schedule indicated which service is due by either time or mileage to better help our customers. We would also be happy to let you know which service is due by simply contacting any one of our service representatives. Please accept a complimentary exterior wash on your next visit as our way of thanking your for your business. We hope to make a better impact on you next time. Thank you for choosing Guelph Hyundai.

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