Guelph Hyundai

I'll start out by saying I will be back for my next service. However I was in for an scheduled oil change with a booked appointment time of 10am and it took approximately 2 hours which seemed outrageou service. However I was in for an scheduled oil change with a booked appointment time of 10am and it took approximately 2 hours which seemed outrageous given that I've had 15 minute oil changes in my life. I would think this is maybe a one time thing however this was only the second time I've been in for an oil change and the other time was about 90 minutes. I get that it may take a bit longer for various reasons but this seemed very extreme. Besides that everything was good. More

Most recent visit was an unscheduled service requirement. John fit me into their schedule and offered reasons as to why the component failed as well as answered questions about past service and potential fu John fit me into their schedule and offered reasons as to why the component failed as well as answered questions about past service and potential future service. While there, Margaret was available and explained options for extended warranty plans as my vehicle is approaching end of manufacturer warranty without making me feel as if I interrupted her. Overall, I've found this dealership (service department) to be friendly, professional and extremely patient, all of which is very much appreciated by those of us with limited mechanical understanding. More

Service staff very helpful and friendly. Looking forward to future service visits in your new facility with the state of the art diagnostic equipment to help me maintain my Elantra to future service visits in your new facility with the state of the art diagnostic equipment to help me maintain my Elantra More

Guelph Hyunda is a geat dealership and I have had nothing but great service from them. The are alway courteous and helpful and the waiting room is nice. but great service from them. The are alway courteous and helpful and the waiting room is nice. More

I find the staff very friendly and accommodating when my vehicle needs service. I really appreciate the explanations of the work required and the maintenance that can be deferred for another visit. The se vehicle needs service. I really appreciate the explanations of the work required and the maintenance that can be deferred for another visit. The service department at Guelph Hyundai is definitely one of the factors in my decision to purchase another Elantra and why I recommended the dealership to my daughter when she was car shopping. Thank you and keep up the good work. More

Found and fixed electrical problem quickly and efficiently , at minimal cost . Good deal on winter tires and rims , and tire storage for season. Quite happy : ) efficiently , at minimal cost . Good deal on winter tires and rims , and tire storage for season. Quite happy : ) More

I came in for an oil change and found that I also needed some filters replaced. Travis explained what the filters did and why I should change them. He was very friendly and knowledgeable. I will definite some filters replaced. Travis explained what the filters did and why I should change them. He was very friendly and knowledgeable. I will definitely come back. More

Excellent experience! Friendly explained everything perfectly, didn't rush me answered all my questions professionally and with ease. This was a stress free purchase. Thank You perfectly, didn't rush me answered all my questions professionally and with ease. This was a stress free purchase. Thank You More

I was very impressed with this dealership as I was going into it to become more familiar with the SantaFe and see if it looks like it would be a good option for my family. I wanted to look at the size and t into it to become more familiar with the SantaFe and see if it looks like it would be a good option for my family. I wanted to look at the size and think about when I would buy. I didn't feel any pressure to buy right away, and the information I needed was provided easily. I will definitely consider buying my next car here when the time is right! More

Mark made me feel very comfortable! I told him up front that I was at the beginning of my search and didn't know what I wanted. He was able to help me decide. When it came time to discussing details he was that I was at the beginning of my search and didn't know what I wanted. He was able to help me decide. When it came time to discussing details he was very patient and explained everything very well More