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Guelph Hyundai

Guelph, ON

4.5
1,986 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,986 Reviews of Guelph Hyundai

October 16, 2015

Service of car 2015 Sonata What a great experience from start to finish, Donny was awesome and friendly, was there and took control of situation knew what he was doing Thanks fo More

by bingooonut
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Oct 19, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear your experience was great from start to finish. You were definitely in good hands with Donny. We really do have a friendly team and they will go out of their way to make sure your visit with us is a good one! We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

October 16, 2015

First Service of 2015 Santa Fe Sport From the time I entered the showroom until my first service all contacts and concerns have been above my expectations. While waiting for service to More

by cdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhys Evans, Adrian Piattelli, Donny Lachance
Oct 19, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear your concerns were above your expectations. Your visit with us is very important and our team will go out of their way to make sure all is going good for you. We are glad you left here feeling pleased. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

October 16, 2015

Used Vehicle Purchase Experience. We had a great experience! Purchased a used van and it feels like we bought a brand new vehicle. The service was above exceptional and the vehicle wa More

by Marlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Rhys Evans, John Schoeck
Oct 19, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your new purchase! We are happy to hear you had a great experience here with us and you left with a nice clean vehicle. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

October 14, 2015

Oil change in minutes Literally. I was in and out within 10 minutes for my recent oil change. It was my first one since buying my new car and it was a good experience. I More

by HappyTucsonOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Oct 19, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear your visit with us was a good experience. The nice thing about having your car serviced here is that you will only have Hyundai trained technicians working on your vehicle. And you are right in checking the prices and finding out we are very comparable to other service centres. We are glad you came in and we look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

October 14, 2015

Welcoming dealership Buying our first Hyundai from Al Giles was a smooth purchase. Our first service went very well.I forsee a long and lasting relationship with a dealer More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles
Oct 19, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your first new Hyundai! That is exciting! We are happy to hear your first service went very well. We are also glad to hear that you foresee a long relationship with our dealership. We are proud of our team here at Guelph Hyundai because they are a very welcoming and customer centred group of people. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

October 13, 2015

Great experience Always feel like everyone is working hard to make sure I am looked after. If there is an issue they let you know. Great waiting area!! More

by Cloudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Oct 19, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Our customers are very important to us and we do our very best to make sure you are well looked after. One way to take care of our customers is to have a great waiting area where you can have a good cup of coffee, delicious snacks, watch TV or just relax reading a book. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a good day!

October 12, 2015

Felt like a somebody I was welcomed and they took the trouble. To go the distance in showing me choices within my price range. To my surprise I walked away with a 2016 Ela More

by Doublelung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese and Tamara
Oct 19, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your new 2016 Elantra! We are happy to hear (but not at all surprised) that our team went the distance in showing you choices in your price range. Our customers are important to us and we will definitely do our very best to make sure that when you leave us, you are a happy and satisfied customer. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

October 10, 2015

NO WAY I took my car in for the 2yr, check. Yes 2yr. old car It cost me over $800.00. That is crazy. You expect that from about a 10YR. old car. I will never More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 24, 2015 -

Guelph Hyundai responded

Good evening, Please allow me to introduce myself, my name is Chris Newman and I am the Fixed Operations Manager for Guelph Hyundai. First and foremost, I'd like to take this opportunity to extend my sincere thanks to you for bringing your concerns to my attention. I would also like to extend my personal apologies for any inconvenience you experienced during your visit to our facility. We at Guelph Hyundai take our customer service efforts very seriously and make every effort to deliver only a top notch, tier 1 service experience to our valued clientele. This certainly seems to be a goal we fell well short of during your visit to our facility. I would certainly appreciate an opportunity to speak with you further regarding your experience, so I may further delve into the costing issue to see if there are any avenues of assistance I may offer or at the very least review the costing and ensure we are offering competitive pricing for services offered to our clientele. Please feel free to contact me at 519-836-7669 any time during business hours, by replying to this particular email, or sending me an email at cnewman@guelphhyundai.ca Once again, please accept my personal apologies and I look forward to our conversation. Kindest Regards, Chris

October 10, 2015

Check up, front alignment check Elantra not sounding good in front end. Fortunately it was under warranty but it was a mighty expensive check up. This car has turned out to be a frus More

by Cargobeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 24, 2015 -

Guelph Hyundai responded

Good evening, Please allow me to introduce myself, my name is Chris Newman and I am the Fixed Operations Manager for Guelph Hyundai. First and foremost, I'd like to take this opportunity to extend my sincere thanks to you for bringing your concerns to my attention. I would also like to extend my personal apologies for any inconvenience you experienced during your visit to our facility. We at Guelph Hyundai take our customer service efforts very seriously and make every effort to deliver only a top notch, tier 1 service experience to our valued clientele. This certainly seems to be a goal we fell well short of during your visit to our facility. I would certainly appreciate an opportunity to speak with you further regarding your experience, so I may further delve into the issue to ensure all issues with your vehicle both underlying and prominent are rectified to your satisfaction as we strive to have our clients satisfied with not only Guelph Hyundai, but with the purchase of their Hyundai product. Please feel free to contact me at 519-836-7669 any time during business hours, by replying to this particular email, or sending me an email at cnewman@guelphhyundai.ca Once again, please accept my personal apologies and I look forward to our conversation. Kindest Regards, Chris

October 09, 2015

They make me feel like family this is my third Hyundai and my first from this dealership. I have been treated with friendliness from my first experience with Scott Shafer who sold More

by James1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
Oct 09, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your new Hyundai! We are happy to hear you have been treated with friendliness by our sales associate Scott and our service personnel. You were in very good hands with Scott! Our customers are important to us and we want all our customers to feel like they are a part of our family. Here at Guelph Hyundai our team are very friendly and we make sure your experience with us is a pleasant one. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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