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Guelph Hyundai

Guelph, ON

4.3
1,631 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,631 Reviews of Guelph Hyundai

May 30, 2014

Guelph Hyundai is Fantastic! From start to finish my experience at Guelph Hyundai was fantastic!! All staff involved in my new car purchase experience were kind-courteous and extr More

by istubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles
May 30, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are very happy you had a great experience in buying your new 2014 Accent-luv. Adding great looking rims would certainly add to the already sharp design. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

May 30, 2014

Shuttle Service The service at the garage was efficient. The complaint I have is about the shuttle service. I understand that it is busy at the end of the day, howe More

by presant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 04, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are sorry to hear that you were not happy with the shuttle service. Unfortunately the time of day you were brought in was our busiest time of day and we tried hard to accommodate everyone. We are truly sorry for the inconvenience this caused you. Hopefully, we can rectify this in the future somehow. We hope to see you in the future. Thank you for choosing Guelph Hyundai and have a great day!

May 28, 2014

Service I had a walk in appointment and was able to be taken right away. I had a bit more done then I went for but was still out within the time I was quoted More

by captainbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure who I dealt with in the service department
Jun 04, 2014 -

Guelph Hyundai responded

Thank you very much for taking the time to review us. We truly appreciate your comments. We are working on new idea's for the service department and are excited to move into the new facility where we can try new things. We look forward to seeing you again, possibly in the new store. Thank you for choosing Guelph Hyundai and have a great day!

May 27, 2014

oul chg It was ok. My appt was on time so i didnt have to wait. They didnt take too long doing the job so i didnt wait long for that either. The lounge was More

by donnasweetpea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember
May 27, 2014 -

Guelph Hyundai responded

Thank you very much for taking the time to review us. We really appreciate your comments. We are glad your appointment was on time and you didn't have to wait long. We are happy you were comfortable in our lounge. We truly like to make our customers feel welcome and look forward to seeing you again. Thank you for choosing Guelph Hyundai and have a great day!

May 22, 2014

Service Completed in a timely manner. You need to extend your service hours, nights, weekends, etc, to help working individuals. Service is great, always will More

by carter00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 22, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. Thank you for bringing the hours to our attention to help working individuals. It has been brought to my attention by management that we are considering this when we move into the new building. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

May 22, 2014

Servicing $ 43.20 in labour to replace the cabin air filter sure got my attention. Generally the feeling was pressure to do maintenance earlier than in the manu More

by 6789123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
May 22, 2014

Sales The process of deciding on exactly what model of the Hyundai Santa Fe we would buy was particularly long and Scott never became impatient with the pro More

by 6789123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
Jun 04, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are sorry you feel you didn't get the price you deserved. We have been excited about the deal we have on right now and we really try to make our customers happy. We really hope to see you again. Thank you for choosing Guelph Hyundai and have a great day!

May 20, 2014

love my Hyundai dealership I have always had great service from the team at Guelph Hyundai. I plan to be a life long customer and certainly recommend them to everyone! More

by DarrenKeay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 21, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are glad you are happy with our team at Guelph Hyundai. We are happy to serve you for a long time to come. Thank you for recommending us to your friends. Look forward to seeing you again. Thank you for choosing Guelph Hyundai and have a great day!

May 20, 2014

Scott was the perfect salesman for me. Our personalities went together great which made this a terrific experience. Scott was very friendly and told me abo More

by newtoa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott , Scott Shafer
May 21, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that Scott was the perfect salesman for you and that you had a terrific experience. We look forward to seeing you again. Thank you for choosing Guelph Hyundai and have a great day!

May 15, 2014

Quick Action for Safety One of our tires had a nail sticking in it. We called Hyundai service dept and were told this could be a dangerous situation and to bring the car in More

by bocktucson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McLuhan
May 15, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are very happy to be able to help you in your time of need. Our customers are important to us and we would rather check out potential dangerous situations than have something dangerous happen to our customers. We are glad everything turned out good. We look forward to seeing you again. Thank you for choosing Guelph Hyundai and have a great day!

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