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Guelph Hyundai
Guelph, ON
1,918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,919 Reviews of Guelph Hyundai
November 02, 2015
Fast, efficient, friendly and clean Had an appointment to maintain my vehicle. They were on time, efficient and friendly with the check in process. Everything from the garage bay to t Had an appointment to maintain my vehicle. They were on time, efficient and friendly with the check in process. Everything from the garage bay to the guest waiting room was very clean. I was also made to feel very welcome by all staff. Unfortunately, the guest WiFi was not working properly when I had some work to do. Ramsey and another staff person were very attentive and concerned about getting it up and running. However, it gave me an excuse to watch sports on the big screen. As well, had a nice coffee. The maintenance service took no more than 30 minutes, so that was great! Will go back again. More
by Ellvee
Employees Worked With
John McLuhan
November 02, 2015
Replace rear brakes Tyler Moyes is an excellent Representative, he sold us a Hyundai Hybrid Sonata & Tuscon Santa Fe, when our SUV required new rear brakes he looked a Tyler Moyes is an excellent Representative, he sold us a Hyundai Hybrid Sonata & Tuscon Santa Fe, when our SUV required new rear brakes he looked after this problem right away. Enjoy going into the dealership even if it is for a coffee. Ed davis More
by Ed 40
Employees Worked With
Tyler Moyes
November 02, 2015
Bend over time for service Arrived for my scheduled appointed for an oil change and tire rotation which I was told would take 45 minutes. 1/2 hour later was told i needed a cabi Arrived for my scheduled appointed for an oil change and tire rotation which I was told would take 45 minutes. 1/2 hour later was told i needed a cabin filter, fuel injector service and 4 wheel alignment. Can't believe that with low mileage and no uneven wear it is required but told them to do it. was told would be an hour. 2 1/2 hours later was told it was almost finished. I read over my invoice when I got home and the injector service is a Wynn's system chemical flush. $130 labour & $59.99 parts. When I got in my vehicle there was a full can of Wynn's Power Charge ( which after googling is for injector cleaning) I guess the $130 labour was supposed to come to me to pour in. Have been trying to speak to a service manager but no one will return calls. I guess this is how they can afford the new building, will definitely look for somewhere else to have my servicing done and a different manufacturer when i need my next vehicle. If the additive was to be put in for less than a tank why was it not added as I only had 1/4 tank, poor excuses for poor service. More
by glfr13
Employees Worked With
William McKee
November 01, 2015
Very happy customer I have just changed my 2012 Genesis for the new 2015 Genesis. Great deal for me and for the Guelph Hyundai as well. Regarding this trade I have worke I have just changed my 2012 Genesis for the new 2015 Genesis. Great deal for me and for the Guelph Hyundai as well. Regarding this trade I have worked with Mr. Adrian Piattelli and Tyler Moyes. Excellent experience, especially with Tyler Moyes. Tyler was very friendly, informative and helpful, really appreciate. More
by Goldfinch91
Employees Worked With
Tyler Moyes, Adrian Piattelli
October 30, 2015
sonata service took a 2012 sonata hybrid in for the fall special tune up , I forgot that they were offering a bletooth speaker I didn't get one and it wasn't mention took a 2012 sonata hybrid in for the fall special tune up , I forgot that they were offering a bletooth speaker I didn't get one and it wasn't mentioned I guess they didn't have any? the service on the vehicle was fine changed the oil and put winter wipers on for me one thing that has always bothered me about service at this dealership is they don't wash the vehicle after servicing it . Every other new car dealer I have ever dealt with has washed the exterior of the vehicle after servicing it More
by geo
Employees Worked With
not familiar with the service personell names, John McLuhan
October 27, 2015
Somewhat dissapointed Took my Tucson with 10,000 Km on the clock in for the fall special. A simple oil change on a 2.4 li 4 cylinder engine with regular oil, a tire rotat Took my Tucson with 10,000 Km on the clock in for the fall special. A simple oil change on a 2.4 li 4 cylinder engine with regular oil, a tire rotation and inspection cost $99 plus tax. The special offer included a wireless Bluetooth speaker which was not available so I was given a wind up lantern instead. Car was ready in under an hour, so no problem there. Upon returning home my husband checked the oil level and commented that the oil was discoloured, meaning they did not drain it fully and there was some old oil left in the oil pan. After only a few km, the oil should be clear. Even though the car was clean; for future reference; we asked if the package include a car wash and was informed that it is not included with a service. Other dealerships do provide this service. More
by Sandy
Employees Worked With
Bill
October 25, 2015
Worth the drive to Guelph I had a great experience purchasing my new Elantra. Scott was a pleasure to deal with and made me feel like I was talking to an old friend. I had a great experience purchasing my new Elantra. Scott was a pleasure to deal with and made me feel like I was talking to an old friend. More
by HSam
Employees Worked With
Scott Shafer
October 22, 2015
Always a Pleasure I went in for my annual inspection on the Diamond Coat warranty, as always the staff was very friendly and took their time with any questions. The wai I went in for my annual inspection on the Diamond Coat warranty, as always the staff was very friendly and took their time with any questions. The waiting area is very clean and bright and they even had the Blue Jays game on. The manager took his time to personally say hello; over all it was a very pleasant experience. More
by Melissasharp
Employees Worked With
Bill - Service
October 22, 2015
Great experience We had a good experience selecting our new car. The employees we worked with were eager to offer solutions while keeping in mind our needs. They were We had a good experience selecting our new car. The employees we worked with were eager to offer solutions while keeping in mind our needs. They were courteous and determined to find the best option for us. It's nice to have a team of people who are able to make buying a new car an enjoyable experience. Thanks again. More
by mcmij
Employees Worked With
Scott Shafer, Rhys Evans, John Schoeck
October 19, 2015
Great Service I had a great experience. Just went in for an oil change. And also received a quote on winter tires. The service guys were very polite. I had a great experience. Just went in for an oil change. And also received a quote on winter tires. The service guys were very polite. More
by copeland19
Employees Worked With
John McLuhan
