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Guelph Hyundai

Guelph, ON

4.3
1,632 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,632 Reviews of Guelph Hyundai

September 26, 2014

Trusted service I truly trust this Service team. They are always helpful and I am comfortable to ask questions and discuss services in a down to earth manner. They a More

by stacey.mcdooling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Sep 26, 2014 -

Guelph Hyundai responded

Thank you very much for taking the time to review us. We appreciate your comments. It makes us very happy to hear that you trust us and feel comfortable asking us questions. We value you as our customer. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

September 25, 2014

AWSOME Service was fantastic. was on the lot for not 2 minutes before we were offered some help. our sales associate walked us through buying our new car and More

by natasha1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Diggins
Sep 26, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear the service was fantastic. We are blessed with the sales staff we have. They do an amazing job to go above and beyond for their customers. We look forward to seeing you again in the future. Thanks again for your very kind comments. Thank you for choosing Guelph Hyundai and have a great day!

September 25, 2014

4 1/2 YEARS OF GREAT SERVICE I have had my 2010 Elantra Touring Edition since I bought it brand new from Guelph Hyundai 4 1/2 years ago and can definitely say that customer servi More

by judycaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles, John McLuhan
Sep 26, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that customer service and satisfaction are what we do best. Our customers are very important to us and we do our very best to make sure our customers are happy when they leave here. We look forward to seeing you again. Thank you for choosing Guelph Hyundai and have a great day!

September 24, 2014

happy to be there As usual the staff were friendly and courteous, explained what was needed on this visit, reminded me about my discount coupons. Work done quickly and More

by w-ton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that the work on your car was done quickly and efficiently. Our service staff are very friendly and courteous and happy to make your visit as quick as possible so you can go out and enjoy your day. We look forward to seeing you in the future. Thank you for choosing Guelph Hyundai and have a great day!

September 23, 2014

Terrible service . 2 hour scheduled maintenance took 3 1/2. I was not once informed that there was going to be a delay, just left sitting there. Neither was an apol More

by fergus123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John McLuhan
Oct 10, 2014 -

Guelph Hyundai responded

Thank you very much for taking the time to review us. We appreciate your comments. We are sorry to hear that your experience here was not a good one. We must have been very busy but that is no excuse not to let you know there was going to be a delay. We really hope this is not your last visit here and hope you will give us a chance to make it up to you. You are important to us and we apologize for the inconvenience you had to go through. Please accept our apology and know that we are truly sorry. We do hope to see you again in the future. Have a great Thanksgiving weekend!

September 23, 2014

Brakes Repaired Good service. They were able to fix the brakes on time and provided good information on why they needed to be fixed. I will get my other Hyundai ch More

by plbuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Oct 10, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear we were able to repair your brakes on time and you will be bringing your other Hyundai in for any similar issues. That let's us know how much you trust us with your vehicles and trust is very important between a dealership and the customer. We look forward to seeing you in the future. Thank you for choosing Guelph Hyundai and have a great day!

September 21, 2014

First service experience at this Dealership Excellent service and they didn't try to upsell me!!! I only needed an oil change and during their multipoint check, they didn't try to say I needed More

by casadivina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Oct 10, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear your service was excellent. We do our very best to make our customers feel welcome and giving you a copy of the multipoint check sheet is a great way for you to know exactly what we did. We are happy to accommodate your needs. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

September 20, 2014

Great Delaership Being in the service industry myself I know what to look for. Dan and his service team go over and above to put a smile on your face. You guys have no More

by Leon83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Oct 10, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are glad to hear you are happy to commute from Kitchener to Guelph to have a positive experience. Our customers are important to us and we strive to go above and beyond to help our customers and put a smile on their face. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

September 20, 2014

repairs John was friendly and informative. He assured me that we are good for 4 months now - which is a relief as i came in for an oil change last week only More

by donnasweetpea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Oct 10, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy but not surprised to hear that John was friendly and informative. He is a great asset to our service team. We are glad you were informed about the importance of maintenance and that it is more than just an oil change. Our shuttle service is a great courtesy for the customers and are glad you took advantage of it. Our shuttle guys take good care of our customers. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

September 20, 2014

Always reliable, fast, friendly service at Guelph Hyundai! I've been impressed with the service and sales teams at Guelph Hyundai since having to switch from being a long-time GM owner a few years back. Not on More

by ekalwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, John McLuhan
Oct 10, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that you are impressed with the service and sales team. Our customers are very important to us and we strive to do our very best in serving them. It makes us very glad to hear that you drive away confident and with a peace of mind as we want our customers to do exactly that. Thank you for your positive comments. We will definitely keep up the good work for you and all our customers. We look forward to seeing you in the future. Thank you for choosing Guelph Hyundai and have a great day!

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