Guelph Hyundai

Bend over time for service Arrived for my scheduled appointed for an oil change and tire rotation which I was told would take 45 minutes. 1/2 hour later was told i needed a cabi Arrived for my scheduled appointed for an oil change and tire rotation which I was told would take 45 minutes. 1/2 hour later was told i needed a cabin filter, fuel injector service and 4 wheel alignment. Can't believe that with low mileage and no uneven wear it is required but told them to do it. was told would be an hour. 2 1/2 hours later was told it was almost finished. I read over my invoice when I got home and the injector service is a Wynn's system chemical flush. $130 labour & $59.99 parts. When I got in my vehicle there was a full can of Wynn's Power Charge ( which after googling is for injector cleaning) I guess the $130 labour was supposed to come to me to pour in. Have been trying to speak to a service manager but no one will return calls. I guess this is how they can afford the new building, will definitely look for somewhere else to have my servicing done and a different manufacturer when i need my next vehicle. If the additive was to be put in for less than a tank why was it not added as I only had 1/4 tank, poor excuses for poor service. More

sonata service took a 2012 sonata hybrid in for the fall special tune up , I forgot that they were offering a bletooth speaker I didn't get one and it wasn't mention took a 2012 sonata hybrid in for the fall special tune up , I forgot that they were offering a bletooth speaker I didn't get one and it wasn't mentioned I guess they didn't have any? the service on the vehicle was fine changed the oil and put winter wipers on for me one thing that has always bothered me about service at this dealership is they don't wash the vehicle after servicing it . Every other new car dealer I have ever dealt with has washed the exterior of the vehicle after servicing it More

Somewhat dissapointed Took my Tucson with 10,000 Km on the clock in for the fall special. A simple oil change on a 2.4 li 4 cylinder engine with regular oil, a tire rotat Took my Tucson with 10,000 Km on the clock in for the fall special. A simple oil change on a 2.4 li 4 cylinder engine with regular oil, a tire rotation and inspection cost $99 plus tax. The special offer included a wireless Bluetooth speaker which was not available so I was given a wind up lantern instead. Car was ready in under an hour, so no problem there. Upon returning home my husband checked the oil level and commented that the oil was discoloured, meaning they did not drain it fully and there was some old oil left in the oil pan. After only a few km, the oil should be clear. Even though the car was clean; for future reference; we asked if the package include a car wash and was informed that it is not included with a service. Other dealerships do provide this service. More

Service We went in for a oil change and Chris came out and told us and showed us what all had to be done with the car. Cabin air filter had to be replaced and We went in for a oil change and Chris came out and told us and showed us what all had to be done with the car. Cabin air filter had to be replaced and we replaced it in June. They were going to change all the coolants yesterday because he said they had to be done. The brake line flush had to be done etc change oil in transmission totalling over 500.00. We said to do the coolants then another service man came out and apologized to us all the repairs were for another car new something was wrong because our cabin air filter shouldn't of been that dirty. He said it probably didn't get changed because we were not charged for it. We got a call before our service that sensor unit for detection of fuel leaks was in warranty we thought it was done on last service and it was done on that service. I question whether we will be back. More